Alicia E.
Yelp
Just didn't have a positive experience here. The menu first of all was complicated to read - very jumbled up. So I ordered the first thing that was easiest to read: the maharaja burger, with fries and a drink. The drink you grab yourself from their cooler, which is fine..
The guy comes out with a container and a big, goofy smile on his face. I smile back and take the container to the table, open it, and it's just the fries.. No burger.
I try to remain positive and think to myself: "Okay, maybe they're still making the burger".. I wait and wait and wait.. No burger. The restaurant is dead quiet with no one else inside, and the two men working there are in the kitchen, chatting away.. And still no burger..
I finally ring the bell at the front counter and the man who brought my fries appears. I ask: "Where's my burger?" The young man looks at me quizzically and goes: "What burger?" I go: "The one I ordered as a combo with these fries and drink.".. He still just stands there and looks at me, acting like he has no clue what I'm talking about, even though he was standing right there next to the other young man as he was taking my order, because they weren't busy.
I finally had to show him my receipt - PLEASE KEEP YOUR RECEIPT if you're going to eat here! I showed him my receipt and said: "Look, I paid $18 for a burger and fries combo. Please go make my burger. I was supposed to be back at work 10 minutes ago."..
The guy said nothing, snatched my receipt, and went back into the kitchen. About 5 minutes later, he emerges with the burger in a small to-go box, gruffly hands it to me, and bolts back into the kitchen. No apology, nothing.
I tried to talk to the other man about what just happened, because it looked like he was managing that shift, and he just looked at me puzzled and acted as though he didn't know what I was talking about, then ignored me and walked away..
Not going back here. Again, if you do decide to eat here, KEEP YOUR RECEIPT so you can prove what you bought and paid for there..
The guy ahead of me in line before I ordered also seemed upset with the service there and was reporting a complaint to that same shift supervisor, who just scoffed at him and says: "Here, we'll give you extra condiments (which are free anyways) and that's it."..
I absolutely don't recommend this place. Go at your own risk - KEEP YOUR RECEIPT!