Plaza San Antonio Hotel & Spa, Autograph Collection

Such a beautiful hotel. I didn't plan on staying here, but when my hotel had an AC issue just prior to my stay, they booked a room for me here and it was wonderful. The balcony views of the pool and bar and spa area are so nice to come home to at the end of a long day and it feels like you are looking over a garden. The staff are all really friendly. The decor is so modern and fresh. The Corinne restaurant is hands down the best hotel restaurant I have ever enjoyed. Definitely treat yourself to a meal or two there. The location is great and was convenient walk to the convention center.

The people that work in this hotel are the nicest people I have ever met at a marriott. My husband is titanium and we have stayed all over the US. This hotel is like an oasis, you have everything in one place. I do not particularly like San Antonio, but I would go there to stay in this hotel. ||We had a dog with us, and the hotel was such a nice place for her. They had a huge grassy area in the back. ||Raul the individual that brought our bags down, was so kind and did not complain when we had had 2 carts full of bags. He helped my husband pack the back of the truck. ||The experience all around was good. ||We were supposed to be at the marriot on the riverwalk. When we went to check in there was no parking. They told us that we would have to park in the open parking lot. When we looked it was also full. The representative at the desk was not particularly nice when telling us there was no solution. They did say we would get our points back, let’s see if that happens. We are so happy we had to change hotels.

This is the single best hotel experience I have ever had. I came with my wife and everyone was so kind and excited to help us make our stay special. The rooms were exceptionally clean, and you could tell they put a lot of thought in to how they set the room up for you, like when they clean the showers they point the sprayer away from the door so when you turn it on you dont get blasted. The beds were comfy too! There were quite a few things we noticed that didnt take a lot of effort to do, but made such a big difference to us because they did them. Ian, Luke, and Israel at the front desk were great and Drew at the poolside bar took care of us like we were family. We will definitely be staying here again. Thank you!

We are having a great experience overall! We’re still here as I’m typing this review. When we arrived, our room wasn’t quite ready as they were doing some final touch-ups on the wall and repairing a piece of furniture. The manager, Israel, was apologetic and genuinely concerned about ensuring everything was perfect for us. He kindly offered complimentary drinks and an appetizer while we waited, which was a thoughtful gesture. The bar staff was excellent, friendly, and attentive, and our food and drinks arrived quickly. As soon as our room was ready, Israel personally let us know. The bellman brought up our luggage right away, and everything was accounted for. The valet staff was also great: professional, fast, and always brought our car promptly when requested. Thank you to the entire team for turning a slight delay into a positive experience with outstanding service!

I will preface by saying that I did not do an overnight stay in this hotel, but I'm writing this review as someone who got a Resort Pass to enjoy the pool amenities at the Plaza San Antonio Hotel & Spa, Autograph Collection as an SATX local! :-) This hotel's pool is honestly so lovely, as there are so many outdoor lounge chairs + cabanas, offering lots of private spaces when you visit. They have an outdoor bar available, and they provide great drinks to you poolside (or for pick-up at the bar)! Shout-out to Kayla and Delilah, who took amazing care of my boyfriend & I when we recently visited!! Further, the valet staff do a great job making sure you feel welcome (even if you are visiting just for the day with the Resort Pass option). The pool itself is so quiet, clean, and well-kept. I will 100% be back, this is a great space - I highly recommend!! Looking forward to potentially doing an overnight one of these days too, to check-out the rest of the hotel.

Luis T provided outstanding valet service during my visit. From the moment I arrived, he was professional, efficient, and friendly. He treated my car with care and made the entire experience seamless. It's rare to find such a perfect mix of skill and kindness—I'll definitely be requesting Luis next time and every time! The best part is he went above and beyond to wash my car as well! The whole valet team is amazing. Thank you.

From the moment we arrived, the customer service was top-tier. Every staff member we encountered was warm, professional, and genuinely committed to making our stay exceptional. The room was spotless, the amenities were well-maintained, and every detail was clearly cared for with excellence. It’s rare to experience this level of hospitality, we felt truly valued. Highly recommend this hotel for anyone looking for a flawless and comfortable stay!

Absolutely loved our stay at the Plaza Hotel. Marriotts Autograph hotels have never let me down and this one was no exception. After looking at every hotel in and around the river walk, I landed on this one and am super happy I did. Fantastic staff, delicious food, and only a few minutes walk from the River Walk. This means that the hotel is quiet at night, but still close to anything you'd want to do. Already planning our next trip to stay here again!

My family and I recently did a staycation at Plaza San Antonio Hotel and we had the most amazing time! If you are wondering why did we choose this hotel from all the other options we have in San Antonio, it is because of the way this hotel is built. The design and atmosphere it offers is like no other in downtown San Antonio. Even though it is considered to be a hotel in the downtown area, they are closer to Southtown which gives this hotel a little bit more privacy compared to others. Also, as soon as you enter their amazing outdoor area where the pool and spa is located, you feel like you have been transported to another city. Everything from the food, to the rooms and customer service was on point. As you all may imagine we spent a lot of time in the pool and because it was Memorial Day weekend it was extra busy. The only thing I wasn't super excited about was the DJ they had out at the pool on Saturday for Memorial Day. The pool was full of families or people just trying to relax and read, and the DJ just made no sense at all. It was extremely loud and definitely removed the "relaxing" experience from the pool. I just wish the hotel paid a little more attention to their demographic and shutdown the DJ a little sooner since it was clearly not appealing to most of the folks out there. Anyhow! Regardless of the music, the experience was still five stars! Big shoutout to the team for room service which went above and beyond on all of my requests. They would even call me five minutes after I got my food to make sure I didn't need anything else, which I think was super thoughtful. Overall I had a wonderful experience and I'll definitely be coming back here for my next staycation.

This hotel's location really is not the most ideal and the size is quiet small. Some of the design choices for the room were not thought out well. Pocket door for the bathroom is never preferred but also why on earth did they made it translucent? Who doesn't want to be sitting on the toliet for all to see? The HVAC system is terrible, takes about 5-6 hours for the room to hit the desired set temp. The pool is extremely small, I've seen bigger pools in peoples backyards. The pillows are TERRIBLE, none of us got a good night sleep the entire time we were there. The friendliness of the staff was the only good thing about this hotel.

As a 15 year plus downtown resident, this is our backyard. With 30 plus years in the hospitality field (now retired) I feel I can bring you real insight into our locations. The good, the bad and the ugly. If we run across a serious issue, I will always go directly to management and not post it. I truly believe you always must give management an opportunity to correct a serious issue. If not corrected and or just ignored, then I feel it is correct to inform the public - professionally. No establishment is perfect. I will bring to you smaller hiccups we may have come across. I will rarely comment on the taste of food - being bad, as that is a very personal thing. My wife and I disagree on taste of food and wine, no one is wrong or right. Now if the food is on fire, burned, under/overcooked to our requests, that would be mentioned. With that said, what a jewel we have found. It was remolded and had not been back (a year ago) It's like you're not in San Antonio. Great vibe, music, food and drinks. Customer service 5 plus. Stephanie's customer service oozed out of her. The hotel is lucky to have her! You can tell it was in her DNA, and yep... to come to find out her mom has worked on property for 20 years! We will be back for sure. Not the cheapest in the area and at a hotel. We didn't mind paying a bit more for the quality of the food and drinks and of course the elevation of service from Stephanie.

Stayed here for one night and this place was so nice! Tucked in the middle of downtown San Antonio across from the kimpton hotel. The hotel had a lovely oasis pool that stays open until 10 and i believe it's heated. They have cabanas and an outside bar to order cocktails. The room we stayed in had two queen beds, fridge, water and an espresso machine. Shower was amazing along with the black light curtains. Will be back !

I can't say enough about the exceptional customer services at the front desk Helena and Izzy who brought items to my room at night. Izzy, The one regret was I couldn't get cash to leave a tip for my Izzy. The rooms were cleaned spotless and toiletries were replaced every day. The bar and restaurant had a wonderful selection of items. The grounds were clean and had a relaxing ambiance. Donna Anderson

(INSERT LOVE GIFs here).. That's all I have to say. As soon as I walked in, the aroma set the tone. I can't remember what it was, but it was so pleasant that I HAD to compliment both the manager and person checking me in on it. Come to find out, it's a specialty scent they sell on both a candle and spray, which I may look into purchasing during a return visit to the city. Now the property is gorgeous; plants everywhere!! It also has an oasis, outside bars, plenty of areas to wind down and relax, nice pool and gym. There are two spas that sit in the garden area, and although I didn't go in, the little "houses" were too cute. My room didn't disappoint either. I was (only) on the 3rd floor, but my balcony (also super cute) overlooked the outside eateries. The bathroom was huge, and the room had cute little touches that I adored. I also received a welcome and appreciation note for my loyalty from the GM . I can not remember the last time that happened. I could go on and on, but I think my point was conveyed. It's a great hotel and a wonderful addition to the Marriott autograph collection. Platinum members get a $30 daily food and beverage voucher (per guest) per day, AND additional points....an amazing perk! So you'll know I wasn't paid for this review (ha), my two points of feedback are the pillows on the beds were a little more firm than I would've liked, and a lot of people go into the gym to take the bottled waters....they may want to look into that...but that's it. ALL staff I encountered were amazing, and I'll definitely be back! Great job with this property!

I was lucky enough to spend two nights at the Plaza San Antonio Hotel, which is located in the heart of downtown San Antonio. What a beautiful hotel, with several restaurant options on site. Indoor and outdoor. Several bars and conference rooms on site too. The pool is absolutely gorgeous with cute Cabanas for you to use. Ideal for much needed shade. The staff could not be more sweet and helpful. The porters, front desk, housekeepers all were outstanding ambassadors for the brand. My room was located on the 7th floor with a balcony that you can sit out on. However there is major construction going on in the adjoining street so.. the balcony use was out. Apparently the construction will be ongoing for sometime. The room was very spacious with a nice big shower and the most comfortable king bed. The overall stay was outstanding.

I cannot stop talking about my experience at this hotel, and I'm already trying to plan my next staycation here! My husband and I never return to a hotel twice, but this place is a must! The only slight that I'll get out of the way first, and it's only worth noting as an FYI...Valet. The staff truly hustle, but are overwhelmed by the number of people who choose to valet. There is an open parking lot close by for a fraction of the cost, so you might consider parking there if you're so inclined. Now, back to my glowing review to match my experience. The hotel offered an experience that left a lasting impression. From the moment we arrived, we were greeted genuine warmth and impeccable service. Every staff member, from the front desk to the housekeeping team, were friendly and dedicated to making our stay unforgettable. It was evident that customer care is a top priority! The rooms are a haven; modern, sleek design with all the amenities you could ask for. Oddly you enter through the restroom, but that easy to get over once you take in the full room itself. It's beautiful. Despite being in the heart of San Antonio, staying here truly felt like we'd stepped into another time and place--a true oasis of tranquility that makes you forget where you are. I cannot recommend this place enough. You can truly check in and not leave the premises again until checkout (which is what we did!), enjoying two restaurants and bars, an amazing pool, and the beautiful spa!

We did a staycation in July to take advantage of the pool and the hotel downtown. I used to stay at this hotel at least once a year prior to the renovation and I will say the upgrades were nice! The lobby and everything were great, however, there is construction outside of the hotel and it is hard to get to neighboring businesses from the front door. You have to walk ALL the way AROUND the hotel! Not ok! The Valet employees told us about a "walk through" the construction, which was all fun and games until someone fell on a piece of gravel in the middle of the street! The pool was nice, the staff was attentive and the amenities at the pool were good. The rooms are completely revamped! the beds were SUPER comfy, there was a mini fridge in the room and a Nescafe to make espresso with detailed instructions. And there were robes to use during your stay. However, it is super weird that you walk into the room and you are in the bathroom! Like there is not entry way, the door to the room opens into the bathroom! If you can get over that, the property is A+.

we had an amazing stay! very modern hotel with a restaurant & bar! everyone were so nice & accommodating. We checked out their pool & it was nice, although it was really hot that I wish it wasn't heated. Louis helped us get our car since it's valet only (about $55 per night) - he also helped us throw out a few items & grabbed us two cold waters while we loaded the truck with our luggage. Great guy! Pet friendly hotel however, you have to walk about half a mile to take your dog to do their business since there's a lot of construction going on around the hotel. I didn't mind it since it let me enjoy a quiet morning & night. The only downside was all the construction going on across the way - they're building another hotel but overall very comfortable stay.

Spent my Valentines weekend here and it was the perfect little getaway. After running around town my date and I ended our night in the dinning area or the bar where we could fully relax and retreat to our room for rest of the night. The overall stay at the hotel was excellent however the only thing to note, is there is only one road in to the entrance that can be blocked by traffic and can be cut off by emergency vehicles such as firetruck or ambulances.

The room was clean and smelled fine. The room set up was not ideal for friends as we walked into the bathroom area and then the sleeping area. There was ONE ice machine for all guests that was always empty as it was New Year's weekend. When we requested items for the room we did not receive them so learned to ask as we entered the lobby. The restaurant was not crowded and even though we had a reservation we waited. Service was barely OK and the food took a long time to arrive. It was very expensive and just OK. Valets really want to park your car but are very nice. The grounds are well kept and spacious.

Was there for a Wedding event at the much more expensive hotel next door to the Plaza. The room was nice, comfy and the staff was accommodating. and helpful. The on premise restaurant Corinne was very fancy, and the prices were as well. The menu choices were limited especially at breakfast. Lunch was ok, Burgers were good, and I had a Chicken Club which basically subbed a chicken breast for the burger, And had trouble finishing it. Overall the price of the room is comparable to many others in the area and the service was great.

Good hotel. The staff are friendly and the hotel has a modern feel to it. It was remodeled recently. The only complaint I have is there is no parking. The pictures on the site show a parking lot across the street from the entrance. That parking lot is no longer there. Valet parking is mandatory as there are no other options. Cost is $54 per night. Other than that it's a great hotel.

Gorgeous addition to the hotel options in San Antonio. The valet and check in staff are so friendly. The rooms are spacious, stylish and clean. We usually stay at the St Anthony but the Plaza might become our new go to. We're excited to try out the breakfast in the morning.

Great piña colada. So beautiful. Cleanest hotel I've stayed in. Love the tea ceremony to start the day. Friendliest staff I've met.

We just stayed at the Plaza Hotel San Antonio for Mother's Day weekend with our son and his family. The staff was amazing and worked effortlessly to ensure our experience was special. Kudos to Kolby the Front Desk Manager who set the bar high from the moment we walked into the hotel. The ambiance, the drinks, the food, the room, and the pool were top tier, we didn't want to leave. We ended up staying an extra night just because. Thank you everyone- We'll see you in 2 weeks!!

Absolutely wonderful stay here! The hotel is beautiful and the entire staff is incredibly warm, welcoming and helpful. We can't wait to go back and stay here again when the pool and spa are complete and open. Fitness center is excellent with top notch equipment, well stocked with water bottles and fresh towels. Warren at the front desk was so accommodating and friendly. Luis, Hunter, Louis, and Raul really went above and beyond. We were there for the TMEA All State convention and needed the car numerous times. Every time they were there to open the door and help us with all the music equipment and bags. They provided friendly conversation and great recommendations. Tracy in the restaurant was very nice and gave us a great lunch experience. Location is fantastic and walking distance to convention center, Alamo, riverwalk and many excellent restaurants. By far the best experience at any hotel we have stayed at. Hospitality at its finest. I highly recommend!

You can tell Zander and josh have a lot of fun doing their job and it makes a simple valet experience that much better. They were genuine and also made sure that we were set for the road by offering waters. Very friendly and attentive. Will definitely be going back.