Margaret S.
Yelp
I will NEVER deal with this company again.
I ordered cheese on Sept. 2, and after two phone calls, one of which was not responded to at all, I finally spoke with Linda, who said that the cheese would be shipped several days later. That didn't happen.
After waiting several days after the expected shipping date, I finally called my credit card company, explained what happened, and requested the charge from this company be reversed, which was done.
Several days after the charge was reversed, lo and behold I get a notification of the cheese being shipped. That's all it took - a couple of phone calls, waiting a bit over 2-1/2-weeks total until actual shipment - and then, only after reversing the charge - and "miraculously," THREE WEEKS AFTER I ORDERED, finally receiving the cheese on Sept. 23.
The cheese itself was excellent, but totally NOT worth the hassle. And I did reverse the charge reversal, so Artisan will get paid for the cheese we FINALLY received.