Lauren Costa
Google
Incredibly disappointing. Our experience began and ended with apologies from every employee we encountered. The staff was frantic and it was clear they were understaffed. Long wait times is an understatement... We actually asked for a bill just for our appetizer (which we had finished a good half hour prior) and drinks because it had been over an hour wait on 2 burgers and fries. Yet somehow everyone around us was getting their food? Then magically our food is ready and all our waitress does is offer us a box. No discount, no manager coming over to apologize, just cold burnt burgers to take home for our half hour drive. I'd also like to add that we were nothing but polite, pleasant and understanding
even when asking for our bill so that we could get home to our dog that needed to go out... Definitely won't be back which is sad because the appetizer was good and that's the only reason they got 2 stars.