Pod Różą Hotel

A beautiful hotel, ideally located. The breakfasts were first rate, with an enormous and varied choice, including many buffet items, along with other things such as porridge and eggs which could be ordered. The waitresses were attentive; especially Izabela. The restaurant was decorated with stunning displays of fresh flowers. The ensuite to our room had a variety of lovely toiletries. The reception staff were very helpful, in particular Angelica and Anna.

chic hotel! The rooms are simple and nice, great bed and even better shower - but the spa is one of best I've seen in any hotel in any city. Would be better with changing rooms and showers outside of the spa itself -but the luxurious and unusual amenities and the moody atmosphere make up for it anything it lacks in practicality. Will stay here again anytime I'm in Krakow.

A compact, character-rich luxury stay in the very heart of the Old Town. The hotel’s subterranean spa—set in atmospheric, vaulted “dungeons”—is small but truly one-of-a-kind and executed at a world-class level, with lovely L’Occitane amenities. The restaurant is exceptional, with a particularly strong and well-priced lunch menu. Add the unbeatable address on Floriańska Street and you get what is probably the best value-for-money luxury hotel in Kraków right now. If you’re after intimacy, heritage bones, and serious wellness in a boutique footprint, this is it.

Far from 5-star standards The staff was unfortunately not very welcoming, lacking kindness and a smile. The apartment was fine, with a nice view of St. Mary’s Church, but there was a strange, unpleasant smell in the room. The real disaster was breakfast – flies on the cold cuts, dried-out cheese. This is an absolute scandal for a 5-star hotel. On top of that, there was complete chaos: the waitress insisted that breakfast was not included in the rate, although it obviously was – it had to be clarified at the reception desk. An even bigger issue occurred at check-in. Although the stay was fully prepaid, I could not check in without providing a credit card number, which was then entered into the hotel’s system. This was not a standard pre-authorization hold but permanent storage of card details. If I hadn’t had a credit card, I wouldn’t have been able to use an already paid stay. This is absolutely not the standard of a 5-star hotel. There are definitely better hotels in Krakow in this price range – with welcoming staff, pleasant rooms, and truly outstanding breakfasts. I do not recommend this place.

I loved this hotel. Effortlessly chic, classy and just a high standard everywhere. From welcoming helpful staff to elegant rooms. I was actually sad to leave after my night. Thanks staff for being so kind to me!

We stayed in a Deluxe Suite for three nights. The room was spacious, with tall ceilings, a chandelier, and a large wardrobe as the first feature upon entering. Closet space was ample, and there were convenient hooks for coats and umbrellas. The living room included a desk, sitting furniture, a TV, a Nespresso machine, and a hot water kettle. The bedroom also had its own TV, both with Chromecast, which I always favor ☺️. The bathroom included both a shower and bathtub, L’Occitane toiletries, robes, and slippers. Housekeeping maintained the room in the cleanest condition. Everything was consistently neat and refreshed, and two bottles of water were provided daily. The hotel has a spa located in the vaulted cellar with a small pool, showers, a sauna, a cold plunge, a steam room, and heated loungers. Out of all the hotels we stayed in while in Kraków, I found this spa the most enjoyable. Additional observations: The suite had beautiful curtains, but there were no blackout shades. The pillows were flat and uncomfortable. However, I noticed the same style in all four hotels I stayed in while in Kraków. There was no turndown service, and the bathroom amenities did not include washcloths or bath salts. Each Deluxe Suite has a different layout. Ours did not include a bathroom window or an exhaust fan, so it may be worth contacting the hotel in advance if you prefer a specific setup from the pictures on their website. The hotel is located on a busy street, and noise carried into the evening. I required white noise to offset it. The only drawback during our stay was the air conditioning unit, which continuously made a clicking noise each time it cycled on and off. Overall: The suite, restaurant, and spa made for a special experience, and we look forward to returning in the future.

I recently stayed at Pod Roza for a business trip. The hotel has an elegant charm with a beautiful historic renovation and a perfect location right in the center of Krakow. Upon my arrival early in the morning, my room was already prepared thanks to prior arrangements made by my client, which was convenient after the flight. However, several issues unfortunately impacted the overall experience. The shower in my first room (315) was leaking heavily from day one I reported it to reception, but no action was taken during most of my stay. The room also had very thin curtains with no blackout option, which made it difficult to sleep during early summer mornings when daylight starts around 4:30 AM. Additionally, there was no coffee machine or kettle for hot water in the room basic amenities one would expect from a 5-star hotel. The bed itself was comfortable. The spa is beautifully designed, though quite small. The gym offers very limited equipment (no weights, just a bike, treadmill , and yoga mat), and it only opens from 9 AM to 11 PM, which is not ideal for guests with early schedules or jet lag. I had dinner at the restaurant every evening food was generally good but often extremely salty, with several menu items unavailable. The breakfast was of good quality, but I encountered a serious issue when I found a large piece of plastic inside my yogurt, which I reported to the staff. Additionally, some dried orange pieces in the granola were so hard they became a real choking hazard, especially for children. On the evening before my departure, as the issue with the shower still hadn’t been resolved, I reported it again. The hotel offered to move me to a different room, which I accepted. The new room was slightly larger and more comfortable, but overall nothing exceptional. In general, while the hotel has some clear qualities and potential, it currently doesn’t fully meet the 5-star standards it advertises. With better attention to detail and more consistency in guest care, the experience could be greatly improved. Surprising for this level: no labels or descriptions on breakfast items guests have no idea what they’re eating.

We stayed at Pod Roza for two nights including breakfast in July. The interior decor is superb and furniture classic and beautiful. The marble and stone in the bathroom is stunning. The restaurant area is beautifully designed and airy. The food is delicious. The staff are so polite. The combination of old world charm and such well-mannered staff gave a sense of timelessness. The beds are very comfortable tge the bedrooms equipped with everything you need. We would not hesitate to book this hotel again. Probable the best hotel we have ever stayed in. The location is perfect, near the old square.

The staff were waiting for us, it took us seconds to get our keys to our room! The rooms were spacious, the bathroom all marble white & black (hey, that matches my new stripes Fedora hat, perched on the sink!) There's a full-length mirror right when my luggage, so I can easily get dressed while hubby was shaving! That was a plus, since he doesn't like sharing the sink. . . We have great windows, and the views - can't complain. I took lots of photos inside & out. It was clean & comfortable and well done!