Pod Różą Hotel

The hotel is beautifully located one block from the main market square. The sleeping rooms are small and a basic but the bathrooms have been restored, including heated floors and a walk in shower.|The restaurant is Michelin rated and very good. The common spaces are awkward - there is a glass ceiling in the main dining room and bar which results in glare - not the most romantic or intimate setting. The bar tenders are gracious and the drinks are good, only wish the seating was more comfortable.|The location tops all of this.

I recently stayed at Pod Roza for a business trip. The hotel has an elegant charm with a beautiful historic renovation and a perfect location right in the center of Krakow. Upon my arrival early in the morning, my room was already prepared thanks to prior arrangements made by my client, which was convenient after the flight. However, several issues unfortunately impacted the overall experience. The shower in my first room (315) was leaking heavily from day one I reported it to reception, but no action was taken during most of my stay. The room also had very thin curtains with no blackout option, which made it difficult to sleep during early summer mornings when daylight starts around 4:30 AM. Additionally, there was no coffee machine or kettle for hot water in the room basic amenities one would expect from a 5-star hotel. The bed itself was comfortable. The spa is beautifully designed, though quite small. The gym offers very limited equipment (no weights, just a bike, treadmill , and yoga mat), and it only opens from 9 AM to 11 PM, which is not ideal for guests with early schedules or jet lag. I had dinner at the restaurant every evening food was generally good but often extremely salty, with several menu items unavailable. The breakfast was of good quality, but I encountered a serious issue when I found a large piece of plastic inside my yogurt, which I reported to the staff. Additionally, some dried orange pieces in the granola were so hard they became a real choking hazard, especially for children. On the evening before my departure, as the issue with the shower still hadn’t been resolved, I reported it again. The hotel offered to move me to a different room, which I accepted. The new room was slightly larger and more comfortable, but overall nothing exceptional. In general, while the hotel has some clear qualities and potential, it currently doesn’t fully meet the 5-star standards it advertises. With better attention to detail and more consistency in guest care, the experience could be greatly improved. Surprising for this level: no labels or descriptions on breakfast items guests have no idea what they’re eating.

We stayed at Pod Roza for two nights including breakfast in July. The interior decor is superb and furniture classic and beautiful. The marble and stone in the bathroom is stunning. The restaurant area is beautifully designed and airy. The food is delicious. The staff are so polite. The combination of old world charm and such well-mannered staff gave a sense of timelessness. The beds are very comfortable tge the bedrooms equipped with everything you need. We would not hesitate to book this hotel again. Probable the best hotel we have ever stayed in. The location is perfect, near the old square.

Fantastic location, good sized room and very clean. We stayed here for 3 nights, the biggest attraction was the spa to ensure good relaxation and rest after the various trips. Good steam and sauna however “ pool “ is more of a large bath. Did the job though but if more than a couple of people attending it would be a different experience. ||We loved the hotel and location however it would benefit from a relaxed “ bar area” rather than the extensive restaurant. We popped in here for a drink but weren’t very welcomed as we weren’t eating. That said it is a mitchelin restaurant so understandable but as i say a communal bar would add to the experience. ||Overall an enjoyable stay in a fantastic room.

Over price suite price but poor inner design and even had spider in bathroom. Waste money The reception was rude , when we checked in she told us nothing, nothing, nothing Missing docs in the room, such as mini bar price list , breakfast menu and so on. When we asked reception, she told us : u should find it , why u asked? Breakfast tastes not bad , but limited selection

This is an excellent hotel. It is right near the main city square and it is a short walk from the train station. Rooms are excellent. Service is kind and helpful. Cardio machines are in an exception gym layout near the spa - a very cool place to have the machines. Very grateful for this hotel.

I spent a long weekend here, and if I had to sum up my stay in one word, it would be: excellent. From the moment I checked in, everything exceeded my expectations. Starting with an unexpected (and much-appreciated) upgrade to a suite. When I stepped into the room, I was more than pleasantly surprised by how spacious it was; with a separate bedroom and “living room”. The suite was well-appointed, with a comfortable bed, a high-quality mattress, and a modern, well-designed bathroom. One of the highlights during my stay was the hotel’s spa, a cozy yet extremely relaxing space tucked away in the basement, open until 11 PM! To top it all off, the staff were fantastic: friendly, courteous , and always willing to help. If you’re visiting Kraków, I highly recommend staying here.

Amazing SPA and rooms, since it’s an old building it has some infrastructure challenges like for example only one elevator, when hotel is at full occupancy you can be waiting quite long. The breakfast deal is not very good considering that it’s expensive; but it’s not buffet, so you can’t help yourself and need to be waiting for long time for service with a quite limited option for choosing from.

The staff were waiting for us, it took us seconds to get our keys to our room! The rooms were spacious, the bathroom all marble white & black (hey, that matches my new stripes Fedora hat, perched on the sink!) There's a full-length mirror right when my luggage, so I can easily get dressed while hubby was shaving! That was a plus, since he doesn't like sharing the sink. . . We have great windows, and the views - can't complain. I took lots of photos inside & out. It was clean & comfortable and well done!