Alex B.
Yelp
Positives:
-Location: close to Northeastern University, The Green Line, & The Orange Line
-Convenience: Very fast, never a long line like Tatte down the street or Amelia's next door
Negatives:
-Poor Food Quality: Fish I got was old and grayish, the tuna was the color of old red meat that has been sitting in the fridge for weeks and portion sizes were extremely small.
-High Base Price: The base price for a poke bowl was $12-13 including tax and you only get 1 protein option which they barely give you any.
-Portion Sizes: More than half my bowl was filled with rice to make it look like more, which was disappointing since the add-ons are included
-Poor Service: As someone who has working in the food industry and customer service, I always try to give folks the benefit of the doubt but the servers were generally unhelpful and confused as to why I was asking so many questions. When I told them it was my first time, they didn't even explain the ordering system or seem to care. Probably underpaid college students just trying to get by.
-Confusing Menu: The posted menu in the location was very confusing and didn't explain how one should order or what was included. The folks working there didn't do a good job of explaining either. I was generally confused through the ordering process and had to continually ask questions about what was included or not.
Opinion:
In my opinion, this place has such fast service because most folks are waiting in line to eat at more popular restaurants on the street like Amelias & Tatte. However, as the only sushi/poke place in the NEU area I expected this place to be an instant hit like their Love, Art & Sushi counterpart about 15 minutes walk down Mass Ave. near Berklee School of Music. But the lack of service, food quality, and shit portions sizes wont bring me back. The fact that at Poke Station I paid $13 to get 3x as much rice and 3x less toppings than I could have gotten at the poke restaurant down the street was extremely disappointing.
For the future, Love, Art, & Sushi is only a 15 minute walk away and has better prices, better food quality, more toppings/options, and better service. So if you are in the area and craving some sushi or a poke bowl you are better off taking a walk down the street to Berklee or getting a qdoba bowl.