Pokeworks

First time at pokeworks and Jasmine provided great service quickly! Really appreciated her kindness with all my questions. Will be back!

Definitely agree with others - make sure to check your takeout orders for accuracy! Mine was missing two toppings but the employees did fix it once I said something. The fish was fresh however the topping portions were lacking. I’d give it another chance as it’s a quick healthy takeout meal.

Update: I followed through with the report and tried the restaurant again. Much better experience the second time when I ordered in person and with different staff. Good poke, just don’t order online. Poor service - I placed an order on their website and arrived at the store when it was supposed to be ready. The order was not ready. When I asked about it, they acted like they were going to make it, but then they would immediately make another order or make a bowl for someone who just walked through the door. It took 30 minutes until they finally made it. Also I ordered a large is $20 and this portion size is horrific.

Had a delicious day today at pokeworks. Shoutout to Allura and Sage for making some awesome bowls and great customer service.

The food over here is to die for. I always get myself a double protein bowl with everything on top. There are so many inclusions to chose from. The overall atmosphere is very nice and clean and the workers are very attentive and assuring for help. Jasmyn and Gabriel were very helpful when helping me pick my bowl out. Would definitely come again!

So grateful for this spot opening up in Midtown! They torch your fish if you want to keep it the next day. Convenient free parking in the Plaza lot and you can access from the garage to avoid the rain or cold. Allura is the best!

It was my first time here and Zaire made the experience an awesome one. The food was great and the customer service was top notch. I’m definitely be back. Big shout out to Zaire for his kindness and the pride in his work

I came in tonight at 9pm and saw a long line of around 7 people in front of me and there was only 1 employee making the bowls. After 30 minutes of waiting for my turn, i was notified that there were no white rice left, which was really strange for a poke place. They could’ve told me that before i wait for 30 minutes. I was pretty devastated for waiting so long and there’s no where else open at this time. I told them I’ll just go with no base then realized i was going to be charged full price, so I decided to have the salad on the side. I’m giving this place a 3 star because of how inexperienced and lack of problem solving the staffs were. There were about 4-5 employees working but only 1 managing the line. It shouldn’t take 30 minutes to serve 7 people, especially in this fast-line concept. The lack is white rice shows how unprepared the place was they were going to charge me full price regardless of not getting a base. Some of the staffs hair behind the line weren’t tied back which is concerning for this kind of layout. The place was clean and cute but i don’t see myself coming back anytime soon. Management please look into this issues and train your staffs more when problems arises. When a key ingredient like white rice is out, guests should’ve been notify immediately when they come in. And customers shouldn’t be charged the full price while not getting a base either, especially when every toppings is extra when ask for a bit more. I was going to get a drink too but was irritated by this interaction that i decided not to.

Yall. The sushi burritos are bomb! Great spot for a quick bite in downtown. Staff is nice and the atmosphere is upbeat.

I'm extremely impressed with the amount of protein they give. They do not skimp out here! Even for an uber eats order, my bowl was overflowing with high quality tuna. Some places give the tiniest scoops and charge even more. This place will give you the most bang for your buck for sure.

Always on a hunt for good Poke, and I believe this new location of this franchise just opened here in Midtown. There's some street parking but I always suggest parking at the free Publix lot or the lot directly across from it. They're currently offering a lot of good deals since they're just opening up. For example, 20% off when you sign up as a reward member for the first time. They also handed me a slip for $5 off when in store. One thing that isn't my favorite about these Poke chains is how skimpy they are with their meat! I'm ordering a large bowl--there should be no reason why I'm out of meat two bites in! Otherwise, pretty fresh ingredients. They have plenty of already-made bowls but I opted to build my own. A large bowl was about $18 but went down with my 20% off code to about $15. Average price for poke, but I do wish they'd give out more meat for the price. Overall, I do think I'd come back and try some of their pre-made bowls. Nice ambiance and plenty of seating for a casual lunch moment.

Happy to have another food option in my neighborhood! Great variety on proteins and mix ins. Pretty typical poke prices, especially for pre built bowls - which are the best value. Have had multiple bowls since they opened. They are inconsistent with meat servings and mix ins so that's been weird. And while I love kale noodles and avocado, it's too much to add both. Staff is always friendly. Place is clean. Plenty of free parking in Publix deck (keep your receipt just in case...they do boot in that lot). Looking forward to many more bowls!

Jimmy nguyen from hanoi made my poke bowl and it was amazing 10/10. thanks jimmy for the good bowl

Rude customer service. Gave my order to the wrong dasher and said it's none of their problems. Some things are out of our control, but a helpful and friendly tone never hurts. Hope to try again later on.

Great location! Lots of free parking in garage. So happy to finally have a poke place in the neighborhood. Fresh ingredients with lots of options to add to your bowl. I will say that the scoops they do give you of the salmon, tuna etc are very small compared to most poke places. Each time I go my bowl seems somewhat skimpy especially for the price. Hope they change that cause I'd love to recommend to all the surrounding neighbors.

One of the best poke wraps I've had in a long time. Super awesome. A little light on the overall protein but I know tuna isn't cheap. Overall highly recommend.... Dang I shoulda got 2.

Ordered a smoothie from here and let's just say they most definitely are not smoothies it's more of a frozen slush drink with WAY too much sugar