Pokeworks

Generous portions, fresh protein and an impressive amount of ingredients, toppings and sauces. The food preparation area was impressively clean and I enjoyed the process of watching my bowl being mixed by hand. Overall everything was fresh and delicious. I would depend on Pokeworks for a consistently good meal and the perfect spot to satisfy my poke craving. 🍣 🍚 🥗

My first visit I got the 2 protein bowl it was great but I ordered 2 sauces on the side and they forgot them. I wanted to give them another chance so the next time I ordered the same bowl and just asked for both sauces mixed in. They only did one sauce and this time it was very disappointing. There was hardly any rice at all. Just one tiny layer at the bottom but some areas when I dug in it just hit the plastic. The whole bowl hardly had anything in it. I'm sure it was only about a 3rd of the bowl. Very disappointing, I won't be going back.

Incredibly irresponsible way of doing business! I ordered through Uber Eats, and my food came with no sauce, which I ordered and paid for! I called, and they just said, "The people who made your food left. Is there anything else I can do for you?". I was "Wow", I guess I'll have to get over it. I will call my card to dispute this transaction. I paid $30 for a meal without a drink, and that's how I got treated! Great!

Super quick and easy! You can choose to order/customize your own poke concoction or a predetermined recipe... love the variety of options not just in your base selections but the protein and toppings too! Great value for $ and definitely recommend!

I’ve been here many times and would love to again, ingredients are just what I need, no hidden secrets or anything, my favorite of all, and at a fair price.

Love Pokeworks! Everything is fresh and delicious. They went a little heavy on the sauce so the burrito fell apart a little but I'll ask for less next time. The location had nice high stools by the window and there was very minimal wait. Parking was full at lunch so I found a spot by the chipotle.

First time to a Pokeworks and had a bowl. The fish tasted good, and I asked the amount of sauce to be medium but I could go for light the next time. I also like their topping selection and the items are labled so that it was easy to choose what I wanted. The service was friendly and the atmosphere was inviting and clean.

Poke at it’s finest. Cozy place with awesome customer service. Clean nd lean meat lots toppings & dressing choices. Little pricey, around 16$ for a large bowl with add-on avacado. Employees are quite fast nd keeping up with the pace, yet at peak times there is wait over 15 mins.

I always enjoy going to the Pokeworks Heights location and seeing the amazing staff management there once in awhile. I usually get a poke bowl to go but I decided to stick around since they got their new poke bowls for their dining concept. I also got to try out an Ube/Taro Boba drink, so refreshing. Always love the Heights store. I'll be back soon!!!

A regular rotation for lunch for me. Food is always good - this location does the online orders w love. People working there are very nice & attentive - one of my fave places to order my lunch when on the go. Thanks Pokeworks Heights!

Delicious poke! Really enjoyed our burritos here :) The service is fast and friendly and the fish is really fresh and tasty. Would definitely recommend and come back! Simple but cute interior.

The volcano bowl and kids bowl was great. I was there early and they told me the ticket doesn't print until 15 minutes before. It was 1316 and my order was schedule for 1330. I wait while they make it. The girl staples the bag and waves it at me. I go to her and she says "Stephanie?" I said no. Sandra. So I sit back down while they help two more customers who just walked in. The supervisor comes out and says this is your bag. I said the girl said Stephanie. She read the employee's name. She doesn't know how to read the receipt or who she works with. It was terrible. Every time. Last time my order wasn't ready but they seemed busy so I let it slide. This time they had me waiting for over 20 minutes for a scheduled order because the girl didn't read the receipt correctly.

I was looking for a place to get no meats today since it's Good Friday. Yes...to my mama it means eat frugal stuff at home and nothing much but if I'm working all day I need some nutrition! Cant wait to eat it!!!

Incredibly irresponsible way of doing business! I ordered through Uber Eats, and my food came with no sauce, which I ordered and paid for! I called, and they just said, "The people who made your food left. Is there anything else I can do for you?". I was "Wow", I guess I'll have to get over it. I will call my card to dispute this transaction. I paid $30 for a meal without a drink, and that's how I got treated! Great!

Great service in restaurant, but now, for the third time, they have screwed up mu ubereats order. For the third time, they have shorted me an entire bowl. And to make matters worse, they combined ingredients from my forgotten bowl with my wifes. Apparently, they have a problem counting to 4, especially when the onions and lobster from my bowl get combined with what she ordered. If you must eat here, go pick up your food, dont trust them to be able to read a printed ticket or count t 4. Plenty of other poke places to try, and I will no longer be going to this one.

It was extremely refreshing to see a fast-casual restaurant actually utilize their mobile order pickup shelves. I mobile ordered, walked in and grabbed my order and left in a matter of seconds. I cant tell you the number or restaurants I walk into and wait like a fool by the mobile order shelves only to realize they are not putting anything out there and you need to actually speak to someone that has your order ready behind the counter. A certain mexican restaurant a few doors down could learn from how pokeworks handles mobile orders! My poke bowls from Pokeworks always hit the spot!!

YES! Good, consistent and dependable! Friendly staff, it's a chain I believe but you can receive consistency between the few. The food is great, the rice is hot and they will certainly answer any questions you may have. If I'm in the poke mood and I see this place I'm 10/10 going to stop again!

Think Chipotle for Poke. A dozen different variations. Friendly service and reasonable prices for the Heights area

Actually, the poke doesn't work. After finally deciding what to order, my sister ordered the spicy ahi bowl, but then we were told that they were "out of edamame," which is a staple ingredient in the poke bowl. They even checked in the back and still told us that they were completely out of edamame. It's not our fault that the restaurant ran out of one of their ingredients, so we asked if we could substitute the edamame for some avocado, and the staff member said No. Then, my cousin ordered the special ahi tuna bowl but it came with cilantro, and she wasn't a fan of cilantro, and kindly asked if they could leave out the cilantro as all the ingredients (minus the fish) are separated to begin with, and the staff member said no omissions or changes. I don't see what the big deal is to leave out an ingredient if it's not already mixed in, but whoever is running the place needs to re-train their employees because this type of situation could potentially lead to a lawsuit one day if someone has a food allergy to cilantro. With much distaste, we paid for our meal and went outside to eat it. After having been adamant about not having any edamame, midway into our meal, they somehow magically found some edamame and brought it to our table, but honestly, we were almost already done with our meal by the time they brought it out. Simply because of terrible customer service, I will not be returning to Pokeworks...left such a distaste in my mouth. The staff were unfriendly, and very inflexible with us wanting to customize our order. The musubi's were not fresh and pre-made. The rice used to put in the poke bowls were dry and could've been softer or made more fresh...I wouldn't recommend their bowls, as nothing really tasted fresh.

I've been craving poke since returning from my Hawaiian summer vacation. Stopped by this place while running around town. This concept is similar to Chipotle, Piada, Subway in that you pick your main item and then select all the add-ins. I'd say this is the same as U'maki where you make your own sushi burritos/bowls. The difference is that this place will toss your proteins in your choice of sauce(s) before adding it back to your bowl. With the exception of the spicy salmon and spicy ahi, which are cubed and mixed in spicy mayo already, the others are just cubes of protein waiting to be mixed. I enjoyed my bowl but this isn't like Hawaiian-style poke where the poke varieties are pre-marinated.

I came back to poke works recently and was disappointed to find that their value had changed. The portions used to be quite large where I would have extras, but now the bowl was barely filled and after eating the whole thing I was still somewhat hungry. The taste was just ok this time too; I felt it was missing something and didn't have that oomph it used to. Hopefully this visit was a fluke.

My experience at this location was not good at all. I went for lunch this past Sunday, 7/21/24. This was my 1st time visiting this location and first time trying out the PokeWorks franchise. Both staff members that worked that day did not have any form of customer service. I was not greeted at all like I did when I went to the Kirby location. Both individuals gave the impression that they were not feeling being at work that day. No smiles or direct eye contact just stiff faces. The young man that prepared my food seemed to not be confident in what he was doing. He skimped me on the spicy tuna but did give a decent amount of shrimp. There was not as many choices like the Kirby location I went to that evening. The burrito was nothing like any other sushi burritos I have tried. I was not offered any soy sauce. I didn't even know it was an option til I went to Kirby location that evening and was offered it. It was very light and not filling. I knew I didn't want to give up on the franchise and still was hungry so I made the decision to try the Kirby location and I'm glad I did. They redeemed this location and have made me a happy customer. That was my last time coming to this location. Other than that I will say the Garlic Spam Musubis was surprisingly delicious. My son loved it.

I get the absolute BEST service from Andy L at the Post Oak location. Andy treats me like I am the most important customer of the month. He always offers excellent options, and truly cares about providing an exceptional experience for everyone that walks into the restaurant. With Gratitude, John

Just left this establishment and might not come back. Felt very unwelcomed. I brought my food to go. The ladies behind the counter look like they're hating life. Not a single smile was observed. The place wasn't even busy so I'm not sure what's bothering them.

I haven't been in a while and had the craving while at work so I chose this location. The parking is horrible for this small strip center it almost makes you want to choose another option. The worker was nice who made my bowl even though she really didn't hear me that well and I had to repeat myself a few times. I did see another worker cleaning up by the drink station so that was a good look. As far as the food, I got the regular bowl build your own style. I used to get half rice half kale noodles but they said they no longer carry kale noodles but instead have ramen noodles. What a disappointment. Kale noodles and ramen noodles are not in the same tax bracket for this meal (just kidding). I ended up getting just rice, spicy salmon and spicy tuna. Neither one tasted seasoned and I feel like usually my bowl is packed with flavor and toppings but it was pretty small this time. I got my usual sauces but something about this visit the flavor just wasn't enough. Still a good place just maybe an off day.

Finally got to try this spot that was on my list. I like the concept of making poke bowls. This location was kept clean and the fish was fresh!

Came here on a Monday night at 5:30. They were out of ahi tuna but did not charge me to upgrade to kale noodles. I got the two protein bowl with spicy tuna and salmon for $12.50. There was no line, and the employees were very nice! I got the umami shoyu sauce (light). The space is beautiful, I had no issues finding parking, and the quality is worth the price! Make sure to download the app to get rewards as well.

The last two times I ate here have been followed by several days of unpleasantness. Fool me once...

It was my first time visiting Pokeworks and I had the BEST customer service from Julia at the Heights location. Julia recommended me some items from the menu since I didn't know what to order. Overall customer service was the best thing to my poke bowl that I had ordered!! I will most definitely go again and recommend it to friends!

Great first experience trying out poke! I got the Sweet Shoyu Tofu and added avocado and crab. Who knew a little bowl could have SO much flavor. The wasabi gave it a nice spicy kick. They had a nice selection of toppings and other side items which I can't wait to try them all.

We had a really good workout in the area and wanted to dodge the rain and lightning for a bit. I suggested Pokeworks for a light dinner. Once I checked in through Yelp I was offered a free drink so make sure to do that. I ordered the Spicy Salmon bowl with mixed greens and added just about every option there was. I'm a big fan of poke bowls. I went with the pokeworks sauce at the end but I will try another one next time around. This is such a perfect light dinner after a workout. The ladies that were working were nice, attentive, and patient. We were so hungry we were super undecided when we arrived!

Really good place to hang out with family it was our first time there , a friend told me about Pokeworks ,said I had go. Jordan was so nice too us he's awesome, the food is great ! We Have to go back!

Had a good experience ordering online some poke bowls for takeout. All the elements were on point, eg fish, rice, and toppings. But I especially appreciated the option to order additional sauces and aiolis to mix in for more flavor. We added a sriracha Mayo type sauce and a ponzu sauce, stretched over two bowls, and it gave everything just way more umami . Portion sizes are good! Online ordering was convenient, and food was ready at the promised time. It's worth noting I guess, that this is just a door or two down from L&L Hawaiin BBQ, where the experience is definitely more uneven.

I went back and fourth on this place a few times because while I really enjoyed the food, that's about all I enjoyed. Food- I got the Ahi Tuna poke bowl with added ginger, mango slices, avocado, sesame seeds, special sauce and seaweed pieces. The bowl was very good. The ahi tuna was very fresh and had a really nice flavor. The added mango gave it a little sweetness while the ginger gave it a little tanginess, so it was a really nice combo. You get a generous portion too (I got the larger size). When you order your food, it's almost cafeteria style which is interesting but it's pretty cool too because you can choose is you want extra toppings if you'd like. Service/Ambiance- This is what's lacking. I felt that the individuals behind the counter were not friendly at all. It felt like I was at school, in the 5th grade trying to order a not so hot lunch. It wasn't comfortable and it was frustrating because I have never been there before, so I didn't really know how the whole thing worked. There was no enthusiasm at all and I felt like a bother when I had a question. The inside is also cold and just feels off. I understand there's raw fish but the whole place smells like a fish market, which is not appetizing. I really enjoyed my food so I will more than likely try a different location in the near future.

First and last time I will be coming here. Staff was nice but it wasn't busy at all at 6:30pm, they close at 9:00pm and no one wanted to cut more cucumbers; 4 people standing around doing nothing. The amount of toppings and sauce was just down right hilarious. They were shiesty with everything and wanted to charge extra if you asked for more. I got home and mixed everything together and it was just dry as hell.

Updating my review for the garlic spam musubi: I'm in love with their musubi. The seasoning really ties the whole thing together and I always look forward to grabbing some whenever I'm here

Really enjoyed my recent two visits here. Fish looks and tastes fresh! Great options for sauces and toppings. Seaweed and crab salads are do not cost extra like at some places. I like the ponzu and sirachi aoli sauces. The sweet shoyu is also a good one but would ask for light drizzle since it can get salty.

I just recently tried poke and honestly I'm so impressed! I loved the flavors and texture of my poke bowl. The sauces and crispy toppings were amazing! The rice was also so perfectly cooked and yummy. All the bowl components looked so fresh and kept well when I ate the second half the day after. The portion is big and can be split across two meals. Additionally, you can get a free drink if you check in on Yelp so I loved trying all the flavored teas! I will definitely be back for more poke!

Tasted really good but delivery guy forgot to put avocado, wasabi, jalapeños, and siracha sauce. I wanted it very spicy and wasn't disappointed with my first poke but would have enjoyed it more if it was correct.

I had a build your own poké bowl today. My first impression was that the portions were small, especially the scoops of fish, but once I added all the extras like seaweed salad and crab salad, I had a ton of food. I liked that you weren't limited to a certain number of toppings and there weren't a bunch of up-charges (only avocado from what I could see). My bowl was delicious and I was so full by the end. I love that they have Hawaiian Sun POG here too. I'll definitely be back the next time I'm craving poké.

This place used to be great, but the past few takeout orders we've placed have been disappointing. The portion sizes have shrunk and attention to detail on the add-ins is non existent. My last 3 poke salad order was literally a bowl of lettuce and a half scoop of salmon. Do better.

I was introduced to the Poke-ee world last year sometime. Yes, I pronounce it like I see it. I had only been to this poke restaurant and another one, so I am new to this concept of eating raw fish. It had dawned on me that poke and sushi could be related, but I didn't put too much thought into that. I really like that this location has more options to choose from especially tofu. The other poke restaurant didn't have tofu. Another thing I like this that there are more options with toppings and you have an option to put minimum or maximum of sauce. I chose the minimum and it still covered all of the tofu and my toppings which were great. I wasn't planning on eating fish the day I arrived, but the girl behind the glass couldn't hear me clearly and added the salmon to my tofu. I was disappointed at this point. I brushed it off and went on with the bright colors of the restaurant and the smiling faces from the workers behind the glass. My friend was eager to sample all the toppings even after getting three proteins, I thought, "wow, he got that from me". I was proud of him. The Sweet chili sauce with tofu - peanuts and lotus chips were the main things that stood out to me in my bowl. Delicious! As soon as I'd seen them add huge scoops of what I asked for, I knew I was at the right place, at the right time. Oh, and the service is outstanding!!! As soon as my friend and I step through the door - we were greeted by a standing ovation. One guy said, "hello beautiful lady, what can I get you?" Now, that is customer service at its highest level. Thank you!

Poke salad is my ideal low carb dinner. I ordered the Shiso Salmon to-go and was presently impressed with the order: nicely plated, generous scoops of salmon, not overdressed and the add-on scoop of avocado was dy-na-mite. (We all know how take-out and/or delivery can be a disappointment. I'm happy to say I'd gladly return to Pokeworks for a dine in experience.) Aside from poke bowls and poke salads, they also offer poke burritos (AKA sushi burritos, a trend that surprisingly never hit Houston). Not a fan of raw fish? You can opt for chicken, scallops, shrimp or tofu as your protein.

Erin was great!!! Super nice and helped with my order. Love this place! It's always so clean and fun to eat in.

Really good poke!! Would definitely come back here again, although I think it's slightly on the pricier side. If this was a little cheaper, I'd give it 5*'s. You can make your own or choose a special. There's the sushi burrito option or the bowl option. For future reference, I really like the mandarin oranges and want to add it next time!

visited Pokeworks for the first time today and was very pleased with the customer service and food. The patience and hospitalit's of Sarah was amazing. She guided me through and took care me! I recommend Pokeworks South Main Houston location

4 and a half really. To me this is the best Poké chain in Houston. I usually start by getting a brown rice base. The spicy salmon and spicy tuna. I usually hit it with some cucumbers a little but if onion some kale and add some citrus into the mix. Then I hit it with some of the house sauce medium flavor. Top it with avocado, seafood salad and edamame and some wonton strips for extra texture. I actually like this more than getting sushi. If you need a fresh lunch or dinner don't be afraid. This place is all good calories! (Except if you like wonton strips, and I do)

My first experience trying a poké bowl and was really excited. I gave this place 3 stars for the following reasons; parking isn't the best. The setup of the restuarant isn't the greatest. Need more room for the customers to make lines without blocking seats for folks trying to eat. Need a better setup for called in/pickup orders. Lines just causes unnecessary traffic in this already congested area. Lastly, better customer service training. I understand this establishment is very busy and it can be overwhelming but the cashier was so rude that I almost walked out, not paid and left the prepared order there. She was very short not only to me but also to the customers that went prior to me. That left a very bad impression on me and to be honest the meal was great but I most likely will not be returning. I hate to do this by just wanted to give my opinion. Bianca

Love the taste but recent experience (ordered today), there was hair in my food I got the poke bowl with classic Hawaiian sauce - my fave sauce there

This place will def be my go to after leaving the newly opened gym close by. Great healthy and fast to go alternative. It was well staffed and they were friendly. If your in a hurry, it's a great place, but it did seem we were a bit rushed through the line. Everything tasted fresh and there were several add on options. My bf and i both asked for medium amount of sauce... if you don't like a lot of sauce def ask for lite. The atmosphere was good, clean and crisp. Small outside seating area as well. Overall, good food, fast service.

L& L was closed.. so we came here yum! It's right next to the Joint where I get my adjustments. We both had the Hawaiian Classic , one small one large ( 2x tuna). U can pick all out extra toppings. Some cost some don't. Sooo delish. Their teas are fabulous too. They have 6 different kinds. I could eat more!! But I should be satisfied I ate healthy today lol. Bf got some extra rice (1.50) and mixed it with his leftovers. He is a big rice fan.

Food was good, the organic drinks were delicious. the place was clean and quiet. The service was also good but it is overpriced. Overall 7/10

The location shares the parking lot with a couple of other businesses. I believe there are Pokeworks-designated spots that one could park at (might be for to-go customers). Been here at least 5-10 times and even prior to the onset of the pandemic, there was a never an issue with parking. The indoor area is pretty clean. All the staff are masked. There are a couple of tables that you can sit at inside the restaurant if you so choose. I'd say there are probably spots for 10-15 people within the restaurant. Outside the entrance, there are about 2-3 tables that can seat 2-3 people each if you'd like to "dine in." Overall, a pleasant pick-up experience of me. Definitely will be back if I'm in the area and craving a quick poke pick-me-up. The food is pretty standard to what you'd get at other Pokeworks locations. I did notice that they stopped using the round, bowl-shaped containers and have defaulted to a long rectangle boxes similar to ones I've seen at some take-out places (not sure what holds more, but if I'd have to hazard a guess, I'd say the old bowl). Bonus: checking in on Yelp got me a free drink, but when I tried to redeem it, seemed like this location was stopping the promo soon. I still got to use it, but seems like that may not last for much longer.

Great food! I really like pokeworks. I like getting a shrimp bowl with siracha aioli.

It was a little too pricy I thought, considering you still had to pay extra for premium toppings. If you're a fan of sushi or burritos or better yet both, I would highly recommend trying this out. Danrates: 8/10 Sushi Burrito ~ $14.95 Follow me on Instagram: @Danhafeats

If you are wanting a good variety of ingredients to Put in a poke bowl,and want it on the go - This is the place! for the most part I found this place to have a good selection, fresh and pretty quick 4 stars because Ive been 4 times and the amount of proteins tend to vary - usually decent amount but last 2 times kinda skimpy BUT def not a reason I wouldnt go back!

I've honestly probably have been here 20 times, even though is my first yelp review. And out of all the poke places I've been to, this has been my favorite poke restaurant, HANDS DOWN. The fish here tastes the most fresh in comparison to other restaurants and they have the most variety in toppings I've seen thus far. Out of all the countless of times I've been here, I've never been disappointed by the quality of the food or service. I'm always greeted when I arrive and thanked when I leave. The employees offer to take my trash if they've noticed I'm finished eating as well. Service and food are impeccable. I would definitely recommend this place to any sushi or poke lover out there.