Popeyes Louisiana Kitchen

I ordered spicy chicken sandwich they gave me regular food was cold as if it was prepared long time ago , bathroom wasn’t clean I hope you improve your service I like Popeyes

The last two times I came, the service was actually really good. The young lady at the window smiled, was super friendly, and even made sure my Mango Chiller was mixed (if you know you know). Shout out to them, I can tell things are changing here.

I visited this location on a Tuesday around 10 PM and had a terrible experience. I waited at the drive-thru speaker for about 15 minutes without anyone greet me or answer me. Eventually, I pulled up to the window and asked to place an order. The worker who responded was noticeably rude and told me to park up front and will bring out my food. I waited over 30 minutes with only one other car ahead of me. During that time, I saw one employee just sitting around. After that, I pulled back up to the window, it was clearly that they haven’t even start doing my order, they were just chilling and chatting. She only began making it—very slowly, involuntarily—after seeing me again. This is actually my second visit to this location. The first time, it was also slow and rude, but not as bad as this time where the workers are not working and wasted our time. I tried to give this place a second chance, turns out it’s not worth it and I regret to do so. This was one of the worst customer service experiences I’ve ever had. Totally wasted my time. I won’t be returning to this location.

Young lady always working drive thru chocolate. Nice and warm forgot to ask her name but excellent customer service & real definition of fast food. Nothing was wrong repeated my order back

Placed order via the mobile app 15 minutes in advance, but when I arrived my order still wasn’t ready. Ordered meal for 2 which consists of 6-pc wings, 3 strips, 2 sides and 2 biscuits. I waited another 15 minutes until my food was ready. The person did not say anything - no apology or even a ‘thank you, have a great day’. My food was cold and incorrect. Instead of ghost pepper wings, I ate 6 plain wings for dinner. Do it recommend this location.

This order was supposed to be spicy. I am eating regular non-spiced chicken. I am 5 months pregnant and I'm not playing. This is making me so upset. I'm coming back tomorrow for a refund and or my spicy chicken I placed the order online at 8:00. Got my order at 8:50. They always take forever. I'm totally annoyed with this black establishment. It's nothing but black people working in there and they don't even help their people. You're in our community for what trash? Trash experience each time. Zero stars if it could have been given

Hello I came to the drive through yesterday afternoon around 2 I tried contacting that number on the window and the black manager girl had a really nasty attitude and I asked was the food fresh she said yes and when I arrived home it was not fresh it was old like it’s been sitting and she already had me waiting on it for 10 mins I will never return back to this Popeyes because of her very unprofessional

everytime I come up there my order is never right and I never receive all my change she is big and black with a manager shirt , but she said my total was 29.22 and I gave her 40$ she told me to pull to the next parking lot and I never noticed I didn’t receive my money until I got way home ! had me waiting more den 15 mins