Popeyes Louisiana Kitchen

They make a very good chicken sandwich. Staff were helpful and they have ample parking. This joint is not fine dining but it deserves a better rating. I'm giving it five stars because it was exactly what I expected and was looking for. if you judge a fish by its ability to climb a tree... -VanPort Insider

Kids were excited for Popeye's, and stopped at this location (unusual for us) to get $30 family meal to take home. I went in, ordered at the kiosk. Got home and the chicken had paper baked into it (see photos). Had to throw it all out, and do something else for disappointed kids. But what's worse is I called the store the next day (this morning) and the general manager refuses to refund it unless I can produce a receipt. If the kiosk printed one, I'm sorry but I just tossed it. I was clearly there last night as I have their order number sticker on the bag, and other details, but manager refuses. I still have the tainted chicken, and he refuses. And he suggested there's no way they could have given me chicken with this paper baked into it. He offered me a replacement meal but I'm not going to be back in that area. More about this place. When I arrived, I stood at the counter waiting for anyone to take my order for a pretty long time. A door dash driver came in after me and he too was waiting a long time. We could hear the crew just chatting in the back. Mixed in with prepping some drive thru order, I think, but also for sure just having casual conversation. I gave up and went to the kiosk. The door dash driver got a bit upset and started calling out for staff, calling it unprofessional that he'd had to wait so long. And he was right. But the staff immediately escalated things by lecturing him that they were busy doing an order in the back (an exaggeration imo). I don't think they understood how long we'd stood there waiting. The driver yelled back at them, and the manager abruptly canceled the guy's order and 86'd him. It's true the driver lost his temper in the back and forth but that whole situation was the staff's fault if you ask me. First by being oblivious to the inside customers waiting (ok a human mistake?), and then by reflexively lecturing the guy when he complained.

I got the 12-piece chicken strip family meal. The chicken strips are so thin and scraggly and overcooked. Plus they sat under the heat lamp for a long time and are very dried out same with the french fries. The biscuits were good and the soda was good. My chicken wings were good they were cooked well and not dried out. I've tried calling the restaurant and it's been busy. I've tried contacting them on the app and it keeps freezing up,so how are you to complain about food that you can eat that you just purchased. And this is their grand opening.

Worst Popeyes everrr!! Told us to wait at the box and did not say anything for 10 mins so we went to the window and got ignored for another 10 mins and the workers looked like they did not know what they’re doing. Ended up with chicken which seemed like it was from 2 days ago, definitely was fried more than 2 times! Never again!

Ordered ahead for pick up, everything was wrong. The boxes weren’t closed, the bag was open, the food wasn’t hot. I ordered dark meat and it was all white pieces, the 3 side containers were half filled. Chicken tenders were tiny. The fry oil has an unusual, almost rank flavor. Overall, Popeye’s sells very salty food, thrown in a bag with little to recommend. And expensive for such a badly put together meal! The FredMeyer deli counter and KFC are much better for fried chicken and sides. Word. Now you know, too.

Ok place although I did have to wait in line for more than 10 min, trying to order some food. They were busy trying to get the online orders first and pay lil to no attention to the waiting customers . I asked to speak to the manager and told them about it but also didn't seem to care much about it. I finally did get to order my food after waiting for almost 15 min in line. Planning on visiting the place ? Get ready for a long wait in line and be patient as they clearly prioritize online orders. Thanks for reading my reviews. They're 100% honest 🤠💜👍🌹

Was SO EXCITED when this Popeyes opened 5 months ago. Just 3 blocks from my house. Been 14 times since they opened, had to wait up to 10 minutes in the lobby for someone to hand me my order, my orders have been given to somebody else(3 times)and I had to wait longer, the lobby has been closed 2 times(once because they were understaffed, the other for an employee meeting) around 7:00pm, no note, just locked, told I had to go through the drive through(I'm 3 blocks away, I walked there. I'm not walking through a drive through, risk getting run over) to get the online order I was suppose to pick up in the lobby. Out of white meat chicken a few times. Tonight, Manager Katie couldn't figure out how to use a coupon at the counter, after I started the order on the kiosk using my rewards, points were deducted, the time ran out on the kiosk, points were lost. "Oh, Rewards system is down, and it looks like this coupon isn't valid at this location", Katie tells me. Been there 20 minutes now. I wanted my dinner explaining to Katie every time I've been there there's been something wrong/trouble with my order, she asked me to leave or she was going to call the police. I TELL YOU, GO SOMEWHERE ELSE. You'd think after 5 months they'd get it together. Go to NoPo or 82nd Ave. Popeyes. And...DONE. Going to Dave's Hot Chicken. It's 1 1/2 miles a way, but I've never had a problem there, and the portions are better/bigger for the price. 14 times, in a row Popeyes. Not going to waste money for terrible customer service from THAT Popeyes and you shouldn't either. Good luck if you go to this one... *Update 2-1-2026* Went at 7:10pm to get dinner, both the lobby and drive-through were closed and the lights were off.

Got 3 chicken nuggets (labeled & sold as tenders) for $10 1 bite each & it was mostly breading I also ask if they have some kind of 'value drink' once I was already at the window and she said they did. So i gave her my card, and when she handed it back with my food. She said that was an additional $4.29 for a small sweet tea of some kind.