Popeyes Louisiana Kitchen

They make a very good chicken sandwich. Staff were helpful and they have ample parking. This joint is not fine dining but it deserves a better rating. I'm giving it five stars because it was exactly what I expected and was looking for. if you judge a fish by its ability to climb a tree... -VanPort Insider

Kids were excited for Popeye's, and stopped at this location (unusual for us) to get $30 family meal to take home. I went in, ordered at the kiosk. Got home and the chicken had paper baked into it (see photos). Had to throw it all out, and do something else for disappointed kids. But what's worse is I called the store the next day (this morning) and the general manager refuses to refund it unless I can produce a receipt. If the kiosk printed one, I'm sorry but I just tossed it. I was clearly there last night as I have their order number sticker on the bag, and other details, but manager refuses. I still have the tainted chicken, and he refuses. And he suggested there's no way they could have given me chicken with this paper baked into it. He offered me a replacement meal but I'm not going to be back in that area. More about this place. When I arrived, I stood at the counter waiting for anyone to take my order for a pretty long time. A door dash driver came in after me and he too was waiting a long time. We could hear the crew just chatting in the back. Mixed in with prepping some drive thru order, I think, but also for sure just having casual conversation. I gave up and went to the kiosk. The door dash driver got a bit upset and started calling out for staff, calling it unprofessional that he'd had to wait so long. And he was right. But the staff immediately escalated things by lecturing him that they were busy doing an order in the back (an exaggeration imo). I don't think they understood how long we'd stood there waiting. The driver yelled back at them, and the manager abruptly canceled the guy's order and 86'd him. It's true the driver lost his temper in the back and forth but that whole situation was the staff's fault if you ask me. First by being oblivious to the inside customers waiting (ok a human mistake?), and then by reflexively lecturing the guy when he complained.

I got the 12-piece chicken strip family meal. The chicken strips are so thin and scraggly and overcooked. Plus they sat under the heat lamp for a long time and are very dried out same with the french fries. The biscuits were good and the soda was good. My chicken wings were good they were cooked well and not dried out. I've tried calling the restaurant and it's been busy. I've tried contacting them on the app and it keeps freezing up,so how are you to complain about food that you can eat that you just purchased. And this is their grand opening.

Ordered ahead for pick up, everything was wrong. The boxes weren’t closed, the bag was open, the food wasn’t hot. I ordered dark meat and it was all white pieces, the 3 side containers were half filled. Chicken tenders were tiny. The fry oil has an unusual, almost rank flavor. Overall, Popeye’s sells very salty food, thrown in a bag with little to recommend. And expensive for such a badly put together meal! The FredMeyer deli counter and KFC are much better for fried chicken and sides. Word. Now you know, too.

Ok place although I did have to wait in line for more than 10 min, trying to order some food. They were busy trying to get the online orders first and pay lil to no attention to the waiting customers . I asked to speak to the manager and told them about it but also didn't seem to care much about it. I finally did get to order my food after waiting for almost 15 min in line. Planning on visiting the place ? Get ready for a long wait in line and be patient as they clearly prioritize online orders. Thanks for reading my reviews. They're 100% honest 🤠💜👍🌹

Best fried chicken in town. They fry their chicken in chicken tallow as well as their fries, which are both delicious and crunchy. The Mardi Gras Mustard is the best on the fries. For BBQ fans, the Bold BBQ sauce is pretty good too.

This place sucks. We ordered the 3 piece chicken tenders meal, and a 6 piece wing meal on drive thru. The guy read my order back, and all was good. Until we got home. Our order was all wrong, and the chicken was petrified, and they forgot to add our biscuits to our orders. Seems they wanted to pawn their crappy, old chicken off. Tighten up guys; it isn't hard to put a couple of chicken meals together. It isn't like you have a complex menu, for goodness sake. Won't be back, and doubt this location will last.

Worst service I’ve seen, and thats considering I don’t expect much out of fast food. Ordered a 3 piece chicken strip combo, and upon getting halfway realized they’d given me…. A box of biscuits? Ok, mistakes happen. So I drive back, and walk up to the lobby. I knock on the door and a wide eyed kid asks their manager how to fix it, to which the manager says send me to the drive through again?!?! So I wait in the drive through again, mind you another 10 minute wait. When I get up to the window, I explain the situation to which I met with disbelief so I have to produce the receipt. After the combined 20/25 minute fix, I ask for a discount as they’ve wasted a significant amount of my time on this and you think it’d be the decent thing to do. Manager literally laughs and refuses. Again I don’t expect much out of fast food, but these folks are rude, abrasive, and worst of all completely incompetent. Don’t waste your money or time on this branch, let it fail so something at least halfway decent can take its place