Jack R.
Yelp
Last night my girlfriend, friend and his girlfriend all went to see Brick Mansions. We had some trash from the gas station so we brought it in to throw away. We bought our tickets and went into the lobby and threw out our trash. My girlfriend went to the bathroom and asked me to hold her purse so I did. Then I see the women behind the food counter saying something to my friends girlfriend and then she says "Hey, excuse me sir," to me, "You know there aren't any carry ins allowed right?" and I said yeah why "Well is there food in the bag" and I'm like i don't know it's my girlfriends purse. "So is that a yes then?" and I said no, my girlfriend has a purse, what are you talking about. Then the woman didn't say anything else and I found out later that she was saying to my friends girlfriend, that because we brought trash inside, we must have carried in food. Perfect logic right? (for the record we didn't have any carry ins, so good call) Doesn't end there. We're sitting in the theater waiting for the movie to start, watching previews and the lights are all on, and I see this man out of the corner of my eye scoping out my group. Then he comes up and says "Hey just so you know there aren't any carry ins" even though we weren't eating. Then we were on our phones texting because the movie HADN'T STARTED YET and the lights were still on (keep in mind there were only three other people in the theater besides us) and the man comes back and says "Hey put your phones away didn't you see the sign?" and we replied "But the movie hasn't even started yet...?" and the man says "HEY there's a big sign saying no phones (saw no such sign) and this is the second time I've had to tell you NO PHONES (it was the first time) so PUT EM AWAY!" Then he stormed off. I apologize to the other three people in the theater sitting five rows back if our phones were distracting, but the lights were still on and I have a feeling the man that was yelling at us was a bit more distracting anyways. So great job Portage Theatres, I've been a customer there since I was a kid, but that's the last time I'll pay money to be harassed and interrogated by your employees. Word of advice to you though, alienating the only demographic that keeps your nearly bankrupt theater afloat probably isn't a good business decision, but hey, what do I know. And maybe you aren't bankrupt, but having about 10 people in a theater for a movie that came out about a week ago on a Saturday night, probably means that if you aren't bankrupt but are definitely getting there. After last night though, expecting on never seeing 4 of those 10 customers ever again.