Esther N.
Yelp
I visit this area bi-monthly and have stayed at various places, including BNB's and so on. I'm sorry, this is not a hotel. This is a poorly designed movie set of a hotel--it's as if some folks got together and said, "How hard could it be? We'll get stationary, robes, sheets, pens, and soap with our name on it! We'll butcher a building and the rooms in it, use the cheapest materials on the market, and make money, thinking nothing of the actual experience, quality, or our reputation!" Some of this guest's grievances are common sense things like having trash cans in the hallways, coffee makers, functioning water spouts, a vending machine, and drawers or closets (I dunno, perhaps you like hanging your undies and socks on the open wall hooks?). Some are a little more gritty, and/or legal: a trained hospitality staff who actually makes up a room (whether you made the mess or the person who booked the room before you--no, their spit and spills were not welcome sights for me), or stair wells (fire exit) that are locked. It wouldn't have been half bad if the front desk staff didn't appear to paste on transparent greetings under which was nearly a neon resentment that you had to bother them to get yourself checked in. I am writing this review because the field of hospitality is real: it is a discipline, it requires serious commitment. I salute everyone who does it. Really. And I am grateful for everyone who does it. It is hard, it is caring, it is often intimate and kind and prescient, and brilliant. So, I don't appreciate those to make light of it. It is an affront to those who care.