Cherylynn N.
Yelp
Always a bummer when your experience doesn't align with the raving reviews but hey, it happens.
Like stepping on poop...cuz San Francisco!
I saw Michael L's pic of the Lobster Thermidor and was doing a scratch 'n sniff on my screen. Not many places serve this classic French dish so I made it a point to stop by Portofino when I had to do a drop off in Chinatown.
Portofino is open for takeout, delivery, indoor dining, and outdoor dining. Dog friendly and heat lamps are available.
Visited on a weekday around 3 pm so it was a quiet meal.
Staff wore masks. Not sure if vax cards are required since we sat outside.
M E N U
Seafood galore - oysters, salad, soup, sandwiches, pasta, and seafood entrees. Beer and wine available.
F O O D
* Complimentary Acme Bread & Butter
YAS, please! Nothing like fresh, crusty Acme bread with creamy buttah. We went through two baskets while waiting for our main.
* New England Clam Chowder (Bowl - $9): https://bit.ly/3E92eWo
Warm and comforting with a decent amount of tender clams and soft potatoes. The chowder didn't seem to have any thickeners so it was brothy.
* Mixed Oysters w/ cocktail sauce, mignonette (Dozen - $33): https://bit.ly/3jwKPxD
All the oysters were fresh, clean, and slightly briny. Other than the kusshi oysters, our server didn't know what other oysters were included in the mix.
The oysters were served with a mignonette and cocktail sauce. No fresh horseradish.
* Lobster Thermidor ($46): https://bit.ly/3LYH1kQ
I came specifically for this dish and sadly, it was very disappointing.
After waiting 45 minutes, I followed up with our server and she stated, "we want to make sure it's cooked through". It finally arrived 10 minutes later and as suspected, the lobster pieces were overcooked, dry, and chewy...devoid of the delicious, creamy richness one expects from this French classic. The best part of the dish were the veggies - the greens bathed in the cognac sauce, the crisp potatoes, and charbroiled tomatoes.
S E R V I C E
Cordial and leisurely on a quiet weekday afternoon.
A M B I A N C E
Old-skool, casual space. It's compact with several high tops tables and bar seating inside. There's 4-5 tables in the outdoor parklet with plastic dividers. They're located off the busy street so it felt safer.
P A R K I N G
Very challenging street parking. Various parking garages/lots in the area.
Overall, I was disappointed that we didn't have a great experience at Portofino like others but everyone has their off days. Hope others have a better experience!