Portrait Firenze

Hotel · Santo Spirito

Portrait Firenze

Hotel · Santo Spirito

5

Lungarno degli Acciaiuoli, 4, 50123 Firenze FI, Italy

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Portrait Firenze by Courtesy Portrait Firenze
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Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Photo courtesy of Portrait Firenze
Portrait Firenze by Courtest Portrait Firenze
Portrait Firenze by Courtest Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtest Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by Courtesy Portrait Firenze
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null
Portrait Firenze by null

Highlights

Nestled by the Arno River just steps from the Ponte Vecchio, Portrait Firenze is a chic, modern retreat where sophisticated suites boast stunning river views and attentive, personalized service that makes every guest feel like a VIP.  

Featured in Conde Nast Traveler
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Lungarno degli Acciaiuoli, 4, 50123 Firenze FI, Italy Get directions

lungarnocollection.com
@portraitcollectionofficial

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Lungarno degli Acciaiuoli, 4, 50123 Firenze FI, Italy Get directions

+39 055 2726 8000
lungarnocollection.com
@portraitcollectionofficial

$$$$

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Last updated

Jul 21, 2025

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@cntraveler

23 Best Hotels in Florence

"On the Ponte Vecchio on the water, so not quite in the throes of the tourist crowds, Portrait Firenze is slick and stylish, modern with a twist of Florentine style. Inside are luxurious, contemporary designed suites that feel like you have stepped into a movie set where you are the fabulous protagonist in an equally fabulous film about being gorgeous and Italian. Design is modern Italian: think high quality materials, dark woods, light metals, all by Italy's top design firms—as well as hand-crafted pieces from Ferragamo. It's also super high-tech, but with white glove service. Everything is seamless, easily explained, and catered to you. You feel like you have your own personal concierge. Between that standard of attention and the view, it's worth it." - Nicky Swallow, Erica Firpo

https://www.cntraveler.com/gallery/best-hotels-in-florence
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@cntraveler

Portrait Firenze

"How did it strike you on arrival? First impression: Slick and stylish, modern with a twist of Florentine style. Rich colors—21st century Italian. It stands on the north bank of the Arno, just downstream from the Ponte Vecchio; all suites have river views. Who stays here? Models, reclusive rock stars, Pulitzer novelists. How was check-in? Super high-tech, with white glove service. Everything is seamless, easily explained and catered to you. You feel like you have your own personal concierge. The good stuff: What are the rooms like? The design of the luxurious, contemporary suites make you feel like you have stepped into a movie set where you are the fabulous protagonist in an equally fabulous film about being gorgeous and Italian. Think high-end textiles, dark woods, light metals by Italy's top design firms—as well as hand-crafted pieces from Ferragamo. All rooms include a kitchenette complete with mini-dishwasher and hob, cleaverly hidden from view behind wardrobe doors. Any other particular standout details? Fresh flowers every day! Apart from the top of the class in-room amenities (excellent bar, Nespresso coffee, Salvatore Ferragamo deluxe bathroom soaps and hair care) and smart tech, Portrait has the best beauty amenities I have experienced in a hotel: great kits that include state-of-the-art hair dryers and flat irons, and personal brushes. What about room service and food: Worth it? The ground floor Caffe d'Oro is a chic morning caffe, and restaurant for lunch and dinner. Breakfast buffet included in certain rates. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you. Free entrance to the nearby Museo Salvatore Ferragamo. Access to sister hotel Continentale's White Iris Beauty spa. Bottom line: worth it? Yes, for the service and view." - Erica Firpo

https://www.cntraveler.com/hotels/florence/portrait-firenze
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@cntraveler

How I Travel: Julianna Margulies Knows the Best Osteria in Florence

"In Florence, we stayed at the Portrait Hotel, which was great. It’s right on the river and it is absolutely beautiful."

https://www.cntraveler.com/story/how-i-travel-julianna-margulies
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@afar

"Like most buildings in the heart of Florence , the building that houses Portrait Firenze comes from a much older time, around the 13th century. But the modern hotel is decidedly different than its counterparts in the luxury accommodation space, which tends to be a bit obsessed with its own Renaissance (and older) roots. That doesn’t mean the hotel lacks history; in fact, the building that stood on this spot for centuries before its destruction in World War II spent the last century and a half of its life as the opulent Grand Hotel Royal de l’Arno, lodging of choice for royalty, renowned writers, famous artists, and other luminaries of its day. When the Ferragamo family turned the building into the jewel in the crown of its Lungarno hotel collection, celebrated Florentine architect and designer Michele Bönan created an homage to both the Ferragamo patriarch and the world he helped create in the 1950s and 60s. Per the hotel’s name, the walls throughout are lined with black-and-white photographic portraits of personalities of the era, from Sophia Loren and Franco Zeffirelli to Grace Kelly and Elsa Schiaparelli. Between the see-and-be-seen restaurant and the elegant and clean-lined midcentury decor, these jet-set celebrities would have felt right at home here in this modern palace outfitted with hardwood floors, angular gray sofas, and gilded glass doors opening onto private balconies overlooking the Arno."

The Best Hotels in Italy
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@cntraveler

2018 Readers' Choice Awards: The Top Hotels in Florence | Condé Nast Traveler

"On the Ponte Vecchio on the water, so not quite in the throes of the tourist crowds, Portrait Firenze is slick and stylish, modern with a twist of Florentine style. Inside are luxurious, contemporary designed suites that feel like you have stepped into a movie set where you are the fabulous protagonist in an equally fabulous film about being gorgeous and Italian. Design is modern Italian: think high quality materials, dark woods, light metals, all by Italy's top design firms—as well as hand-crafted pieces from Ferragamo. It's also super high-tech, but with white glove service. Everything is seamless, easily explained and catered to you. You feel like you have your own personal concierge. Between that standard of attention and the view, it's worth it." - CNT Editors

https://www.cntraveler.com/gallery/readers-choice-awards-florence-hotels
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B3708HJmartinb

Google
A truly exceptional hotel experience. Wonderfully stylish decor (Ferragamo of course), perfect location literally just steps from the Ponte Vecchio, beautiful suite with river view, amazingly helpful, friendly and attentive staff... nothing absolutely nothing was too much trouble. Their ability to arrange access to exclusive restaurants and locations (including in other locations like Sienna), and the detail they go to to make everything perfect, is super impressive. Everything was always delivered with real style, genuine smiles and good graces. So many good things to mention there is simply not enough space to list them... We will certainly be back !!

481niketap

Google
Our stay at the portrait was nothing short of exquisite. From before, when the lifestyle team helped us to plan activities and find dinner reservations, to our arrival and being greeted with warmth and a glass of champagne, to the beautiful, beautiful accommodations, nothing was left to chance. The rooms are absolutely fabulous and every detail is paid attention to, including luxurious ferrgamo personal products, and the views over the river Arno were magnificent. During our stay, the lifestyle team were there for us for any question no matter how big or small. We also enjoyed a beautiful breakfast overlooking the river every day at the café and the food and service were top-notch. We would recommend this hotel unreservedly, and can’t wait to return.

zahidnoorani

Google
Our stay at the Portrait Hotel in Florence was nothing short of spectacular. The location is unbeatable — perched right on the Arno with breathtaking views of the Ponte Vecchio and within walking distance of everything worth seeing in the city. The design and interiors are impeccable, combining understated luxury with the warmth of a private residence. Every detail, from the curated artwork to the plush bedding, reflects thoughtfulness and taste.||||The staff were, across the board, warm, welcoming, and eager to help. The concierge team deserves a special mention for their outstanding recommendations and seamless assistance.||||However, the one area that fell short of the otherwise flawless experience was breakfast. While the food itself was of good quality, the service unfortunately didn’t match the standard set by the rest of the hotel. On more than one occasion, orders took unusually long to arrive, and at times were either incomplete or forgotten altogether. When we inquired, the service staff candidly admitted they were facing a shortage of personnel — and it did show.||||That said, this small hiccup didn’t overshadow the overall excellence of the Portrait experience. We would return in a heartbeat and recommend it highly — with the hope that the breakfast staffing issue will soon be resolved to bring it in line with the hotel’s otherwise exceptional standards.

NewDayPhoto

Google
Portrait Firenze is an absolute gem—a flawless blend of elegance, comfort, and impeccable service in the heart of Florence. From its unbeatable location along the Arno River with views of the Ponte Vecchio to the beautifully designed suites that feel more like chic private residences than hotel rooms, every detail is thoughtfully curated. The staff were warm, intuitive, and genuinely hospitable, offering personalized touches that made the stay feel special—from a handwritten welcome note to tailored local recommendations. The suite was spacious and serene, with luxurious amenities, stunning river views, and designer touches throughout. Dining at Caffè dell’Oro was a delight, especially breakfast overlooking the water. Portrait Firenze didn’t just meet expectations—it created a truly unforgettable experience.

R

Google
Staying here made our trip 10x time more incredible than it is!! One of the best hotels ever!! I would like to thank the entire team for the amazing hospitality and Sara especially for the warm welcome and making everything easy for us🤍🤍 100% staying here again and again!!

X8732VPmikem

Google
This was the most incredible stay that I've ever had in any city and after having traveled the world I can say without a doubt there is no question. If you're wanting to stay in Florence, you should stay at this location. The staff is unbelievably kind and put you in a great vibe and mood. Do yourself a favor and stay here.

982justu

Google
The hotel is amazing (we suggest booking a room with river view). The service is personalized from booking to check-out and the staff is friendly but professional. Special mention to Alessandro and Rafael. We have friends in Florence now!

Mike Goldsmith

Google
My wife and I returned to Florence having last visited in 1999. We wanted to spend more in depth time at the Uffizi and hoped that by going early May we could beat the summer crowds. We made it a splurge trip and stayed at the incredible Portrait. I had high expectations especially knowing the Ferragamo ownership. The hotel exceeded those expectations in every way. The location, design, aesthetic, service, dining, nearby sister properties made it a unforgertable experience. Kudos to the reception staff and the restaurant management.

Amy H.

Yelp
Great location. But obviously having the same post Covid issues everyone. A few bad apples in the organization that make the experience less than expected. From restaurants to onsite housekeeping. Very nice management want to make things work for sure but it is what it is.
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Carolina B.

Yelp
The Ferragamo family definitely has taste! If location is what motivates you, Portrait Firenze is absolute perfection! Set literally steps from the Ponte Vecchio with a gorgeous view of the Arno River from the lobby, this place is fresh and sophisticated. The family suite is amazing! We enjoyed the cute balcony while eating a charcuterie plate we had bought down the street, relaxed and enjoyed the laid-back ambiance. The separate living room is beautifully appointed and comfortable. The bed is heaven and the bathroom is spacious and clean as a whistle. What really stands out though is the concierge. Every single employee is ready to help you with anything and everything. They are so nice and welcoming. We felt like we were the only ones staying there. You will not be disappointed with the service or the high quality of this well-deserved 5-star hotel!
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Ben P.

Yelp
Wonderful in every respect. The room was lovely. The staff was extremely friendly and always helpful. It has been a long time sine I have felt so welcome at a hotel. This property was heads and shoulders above any where else we stayed in Italy. Bravo!
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Jay D.

Yelp
Incredible experience!! Suites were amazing, concierge was more than accommodating-- reserving tables for us at bars with no reservations and walking us there so there was no confusion, great recommendations... It had only been open a few days before we got here, so there were a few kinks, but nothing unforgivable. few things- there are NO dressers, so essentially, nowhere to put your non-hanging clothes in this huge suite; they could have used the space a little better and added a few drawers. just to sit downstairs for breakfast- 50 bucks per head. everyone gets charged buffet prices, even if u don't touch the buffet. and our 15 euro eggs- that was extra. ouch. other than that, everything was exceptional. be sure to take some selfies with their iPad in the elevator to leave your legacy. until next time, Firenze.
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Luke H.

Yelp
This is an excellent Italian hotel and restaurant! The atmosphere is very nice and the hotel itself is the nicest of hotels I have been too (I've been to a lot of hotels) the people were nice and very straight forward our waitress Ava made us feel welcome by introducing herself and treating us like her friends. In the end this hotel is excellent 5/5!
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David B.

Yelp
Our room is comfortable and the service is fine. However, I cannot give this place five stars for these reasons: 1) No gym. They offer an affiliation with a local dumpy gym that charges 30 Euros per person per workout. Non-starter. 2) Key system. They require you to drop off your key each time you leave. This requires 3-5 extra "please" and "thank you" interactions just to come and go from your room. 3) Limited group seating in the restaurant. 4) Unclear what is the benefit of the access to other Lungarno properties. They made a big deal about this wen we checked in. I don't get it.
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AJ B.

Yelp
Owned by Ferragamo family, everything was spectacular. We stayed about a week, it was the best experience we had in Italy! We stayed in other 5-star hotels with tripled cost, but we loved this place the most! Interior was nice of course but most of anything, but their concierges were the best! I always choose hotels by their looks and ambiences. This was first time for me I truly felt the importance of concierges. But again, their environment is absolute beauty too! I feel bad that I cant remember everyones names there, but for sure Leonardo! He was warm-hearted, genuine, friendly, everything you can ask for concierge. You will feel so welcomed and they will be willing to help you for anything. Especially if you are not familiar with the city, you definitely need a place like home to rest!
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Leslie Z.

Yelp
Absolutely amazing night here. Beautiful hotel - the staff is beyond attentive and helpful - a great location with views of the Ponte Vecchio - I would recommend this to everyone and anyone and we will return!!!
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Barbara M.

Yelp
This was a first class hotel experience. Everything was pristine and perfect in both appearance and luxury. The staff was very attentive and wanted to make the experience memorable. I feel like I am going to have a hard time staying in any other hotel, now :) The super soft bed and pillows; the lovely bath and personal products; the spacious room with all the amenities, the music piped in with the iPad, the nespresso coffee and sweet balcony. The kindness and courtesy of the staff members and the delicious breakfast each morning....ah, can we just go back and stay another week?
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Rob K.

Yelp
Very nice, modern hotel that is ideal for families given the suite type situation. The room we stayed in had a divider door in the middle of the room with a pull out couch/bed on one side and a bed on the other. The room also included a sink, refrigerator and coffee maker. The staff is attentive but if you only speak English you need to very explicit. They can help with recommendations for eating and local sites but I'd stick with Yelp. It was very warm outside when we stayed at the hotel but the room air conditioning was great. There is also a breakfast option for 1/2 price to attend their sister hotel 1 minute away. it was 13 euro each and included an American style breakfast. A great option but you have to sign up in advance otherwise you don't get the 1/2 off. A cool feature is the clock in the lobby...check it out. I won't spoil it other than to say that it took 24 hours to put it together...enjoy!
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Jeff P.

Yelp
This hotel truly deserves a 5 STAR rating - here goes. It starts with the property. Location could not be more ideal. Literally you are 10 steps from the Ponte Vecchio - prett much the center of tourist for Florence. But the real magic happens inside... The property is part of the Ferragamo Brand, and as would be expected, while expensive, it is superbly appointed. The vibe is totally relaxed in a VERY sophisicated, yet understated way. It was our 25th anniversary and by using American Express for the bookings, we were 'double upgraded' to a suite. Now this was off the charts - it was an apartment with an entry foyer, a hall way that connected the master suite and en suite (and walk in closet) to the living room / dining room kitchen. A second full bath and walk in closet made the accomodations feel like a true apartment! The 'kitchen' was inside a giant (gorgoues) cabinet off the dining room and included a sink, dish washer and was fully stocked (not that we ever used it!). Very over the top! When I stay at a place of this nature I expect it to not only be beautiful, but beautifully maintained. And it was. Very little to no sign of the typical hotel 'wear and tear'. Also, the room is filled with Ferragamo swag - toiletries all by Ferragamo - little treats every night with turn down service that are by Ferragamo, and a special VIP card that gets you 10% off purchases at the Ferragamo flagship store - on the next block! Heaven! But that's just the start. Let's talk about service and the staff. These people could not do enough for us. I mean unbelievable. Every morning all the breakfast crew remembered us, our likes, what we drunk and were setting us up without asking! But it was also the hotel staff - Rapheal, Baja, Leonardo, in particular - who really REALLY went above and beyond to make us feel welcomed, and pampered. So much as, one day while having reservations to the Uffizi Gallery and not being completely sure of how to get there, one of the staff walked us to the gallery! Really? Completely blown away is how we felt. Another day, one of the other staff members came to our room, sat down with us to understand our dining preferences to make recommendations for a restuarant. Amazing (and it was a great recommendation!). This was a daily occurence. We have never been treated with so much care and geniune interest before. But we also need to talk about guest accomodations - while the property is not large, you are pampered. The breakfast buffet was a religious experience. Again, over the top and exquisitely well done. The lobby and all the common areas were just very well put together. We had one minor problem with a message not getting to us, and the staff literlaly fell all over themselves to make it up to us. Seven days later when we left Florence (and the Portrait) we cried. Yes, we did. It was that good. If we ever find ourselves in Florence again, you can be sure we will stay at the Portrait.
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Beth G.

Yelp
The property is amazingly located, chic and modern while still feeling very European. But the service is what differentiates - Baha. Giovanni. Vladimir- forgive any that I missed as they were literally all as attentive and helpful as you could want. Be it making reservations to packing up our loose suit coat - no issue missed from this team! Thank you for a wonderful couple of days!

Real M.

Yelp
Absolutely amazing. Baha- the concierge's service was exceptional. He was so attentive to our needs. The hotel was beautiful, quiet and very private but also in the perfect location. 10 stars! And if traveling in florence; the best hotel in the city.

Peg L.

Yelp
Beautiful, modern hotel. Great friendly staff. Taxis are only maybe a 2-6 minute wait depending on time of day. Well located which is important when walking around a lot. The river view is more expensive but we traveled a long way and wanted to have a beautiful view that's coveted judging by the hoards snapping pictures of Ponte Vecchio. We got the breakfast package for $20/person which was worth it for us. Best part was when we were leaving for the train station we got a call minutes later that I had left my glasses behind. Great hotel! Will not consider any place else if/when I return.
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Rani K.

Yelp
Amazing Experience! We stayed in Florence for 3 nights and the Portrait Firenze completed our experience. It's sit's right across form the Arno and blocks away form the Ponte Vecchio. The staff are amazing helping you with whatever you need and on your 1st night they put a surprise in your room. You can also enjoy your own ipad which comes in your room. Also the elevators have ipads that you can take selfies with. The one thing was on our second night our air conditioning broke. But after going to Tuscany for a week, they upgraded us to a river view and a HUGE suite. I would go stay they again for sure.
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Chris C.

Yelp
Great and warm welcome. Quite hard to find when you drive a car because it's located in a pedestrian zone. We had a family suite with our 2 children and everything was great. My children didn't want to leave the hotel it was so amazing. Very polite and helpful staff, experience was really wonderful.

Theresa M.

Yelp
This Hotel is amazing. The location, staff and rooms are impeccable. The staff was truly dedicated to making this a memorable trip. I will definitely come back and want to highly recommend it. The other guests were lovely. The rooms were like home. The hotel was sophisticated as well as welcoming. Thank you to the staff for communicating to the portrait Roma that we were headed to after this stay. The staff communicated and were extremely welcoming when we arrived in Rome as well. We stayed in the height of the season. June 2018. Both with hotels made us feel special.