Sarah S.
Yelp
Yesterday evening, my boyfriend and myself had gone out for a nice Friday dinner date. With that said, we were craving to have a nice Portuguese meal, therefore, we decided to go to Portus 360.
Our evening started with a very beautiful view, however, the view was not enough of an experience due to the horrible service and food we received. Our waiter seemed as if he was not trained properly for this kind of restaurant. He was very lost, took forever to take our order and never came to refill our water, which is the bare minimum. Also, when giving our waiter that "impatient stare" that we would like to place our order, he stared right back at us and walked away...we FINALLY ordered after 1 hour. This is a rotating restaurant that takes 2 hours to do a full turn; this is how long it felt to get our food to the table.
Food finally arrives, we started with the stuffed calamari (squid), nothing special, it was OK. As a main, my boyfriend had the steak with the cracked egg on top, it was very good. However, on my end, my meal was not so great. I had the Mahi Mahi, it was very salty and smelled VERY fishy. I'd like to mention, that I am Portuguese, and I normally go to a Portuguese restaurant for a good plat of fish. THIS WAS NOT THE CASE.
My boyfriends plate was clean, I on the other hand left half the fish uneaten, but ate the vegetables because I was so hungry. I mentioned to the waiter that the fish was too salty and that I couldn't eat it. He said that he would mention it to the chef. We are now 2 hours into the service, and at this point we really were not happy and just wanted to leave. I asked him for the bill. I see him mentioning to the chef that the plate was not appetizing...he comes back with the bill without anything being said. I presume it was the manager who then came with the machine for us to pay, we paid our $150 + TIP meal. Waiter then walks by to retrieve his Merchant copy of the bill from the manager, looks at us and walks away. AT NO POINT DID HE THANK US, APOLOGIZE FOR MY MEAL, AND WISH US A GOOD EVENING.
Today is Saturday, and I truly regret even giving this waiter a tip as it was not deserved. Also, I believe that this restaurant is TRULY not worth the price or the so called "experience" I HIGHLY DO NOT recommend this restaurant to anyone.