Chaung R.
Yelp
Hmm, it's almost perfect . If they had a half-star option, I would give it 4.5.
1. I love the food, and the servers are nice.
2. Only have some issues with the receipts.
Overall, I love their food. It's a bit salty but has amazing flavors. My husband loves it too! I overordered and asked to cancel a dish, which the server kindly did. As a first-time customer, we even got a free jam and goat cheese toast from the manager, which was delicious! They even bring water for my dog without me asking~ one of the server even double check the price for me, make sure the receipt did not charge the order that I had cancelled. (I feel the care as a customer, thanks~) I was telling my husband I will bring my parents when we visit AZ again. Hahaha but not sure if they still want me there after this comment overall service experience and food quality is excellent!
The receipt issue is a bit puzzling. The tax on the QR code and Apple Pay receipts differs by a few cents, which I guess is fine? It's just my feeling this situation is kind of sneaky. But the main thing is I can't figure out why I'm missing $5 when doing the math. 54.40+4.68-5+11.82=70.9? I mentioned the tax discrepancy to the manager, but didn't tell her about the 5 dollar missing (this is my bad). I think she didn't read through the receipt as well. I guess with these kind of situations, it's about the principle than the money. I rather them telling me ahead that "the system is weird, it charges a few cents or even few dollars more, if it happens let us know." then I would have just let it go and walk out the restaurant. But it's another story if I found it out myself, I guess?
Third photo is the one dollar they gave me, because of the few cents difference? Lol I guess now I owe them a few cents back (I hope this is not insulting me for asking them the few cents tax questions hahahaha) thanks, I will keep it as a coins collection
In the end, I think I figured it out. Maybe the system didn't count the discount? Because if I add 5 dollar back then the whole receipt will make more sense I am just so happy when I found out, means that my eyes are still good and I didn't give back my basic math skill to my teacher LOL
My only hope is the restaurant improves, (the manager said thanks for letting them know, so I hope it does brings up to their attention, that the system is weird) although it's already close to perfect! I still want all customers to have a great experience with their food or in any restaurants! That's all I care!
Thank you so much if you have read this far