Postmates
Delivery service · San Clemente ·
Delivery and independent services marketplace
Information
236 Avenida Santa Barbara, San Clemente, CA 92672 Get directions
Delivery and independent services marketplace
236 Avenida Santa Barbara, San Clemente, CA 92672 Get directions
"An early entrant in the mega-platform era that raised significant capital to drive growth, often by subsidizing delivery and offering wide selection. Critics argue this approach helped create a convenience culture that extracts high fees from restaurants, diverts tips away from couriers, and erodes small-business margins and worker protections." - Deepti Sharma
"I noticed Postmates was the first to officially announce “no-contact” delivery via its company blog, adding a checkout “Dropoff Options” dropdown with three choices — “Deliver to my door,” “Meet me outside,” and “Leave order at my door” — to give customers a non-contact delivery experience. The company framed the change as responding to customer desires to minimize physical contact, and has also announced it will pay for COVID-19-related doctors’ visits and medical expenses for its couriers." - Becky Duffett
"This delivery service has similarly been reported to add restaurants to its marketplace without asking, creating the same operational headaches for eateries that choose not to offer delivery and leaving restaurants to manage customer complaints and quality control for orders they did not authorize." - Jaya Saxena