Danielle R.
Yelp
Buyer Beware.
I came to PostureWorks in 2016 after a major incident with my back. 10/10 pain all of a sudden, not from a specific injury but was probably coming to me for a while. I went through 3 full rounds of treatment at PostureWorks over about a year and a half, going in 3-5 times a week. When I wasn't there, I was doing everything possible to heal my back without any Western medication and doing all the physical therapy exercises/homework given to me by PostureWorks. By the end of all three rounds of treatment, I was still experiencing 9/10 pain frequently and could not function (couldn't cook, exercise, go to work, etc).
They helped me improve my posture, but did not help me return to normal nor reduce my pain to allow me to go about my life normally. That's fine, but I put way too much trust in them and invested way too much time and money (thousands and thousands of dollars) in their treatment. I was at a very vulnerable place and was swayed too easily by their adamant argument, and even promises, that if I followed their program 100%, I would be better. I take full responsibility, but wish I had been smarter.
I finally ended up having to move back home and out of the city to receive care from my family in San Diego. My back pain still wasn't allowing me to go into work, enjoy time with friends, exercise, or even bend to load the dishwasher. I told everyone at PostureWorks that I was moving.
After about a week in San Diego, Dr. Levin called me to review my final set of x-rays. His tone had taken a drastic 180, he had become cold and even sounded very resentful that I was no longer a patient. This hurt, since I had spent the past year and a half, 3-5 days a week in his office and finally made the extremely difficult decision to move home and out of the city. He seemed displeased that I was prioritizing what was best for myself over what was best for his business. No one from their office has even followed up to see how I'm doing since I moved. This is in contrast with some fitness practitioners I saw in SF a month before I moved who have kept in touch and set me up with great recommendations in San Diego (Perform for Life, they rock!). Not that following up is a requirement, but considering the time I spent at their office, and how vulnerable I had been while there, dealing with a serious back issue, this made it seem like they only cared so long as I was giving them money. Even more, before I had moved and was telling Dr. Levin I would be moving and asked for recommendations in San Diego. His response? No one could do what they do. He was adamant about this and never gave me recommendations. Lo and behold, there is someone who practices the exact same Chiropractic BioPhysics less than a mile from my new home, they're extremely qualified AND so much cheaper that PostureWorks ($60/session and they don't lock you in or push you to buy thousand-dollar package deals).
The only good thing I can say about my experience here: the treatment assistants and front desk associates were very friendly and my posture improved. However, this was not worth the thousands of dollars I gave to PostureWorks, nor the time and effort to get to this office 3-5 days a week (45-minute commute, 1 way) from Bernal Heights. I truly regret the amount of time and money I spent here, and hope to warn anyone else before they hand over a lot of their money. You can improve your posture and reduce your back pain elsewhere in the city, pay a lot less, and have a better experience.