Potbelly

Food is good but the ordering at the restaurant is a bit chaotic. I got the "A Wreck" original size sandwich in wheat. Very simple. But I had to basically yell everything to the person behind the counter because there is a ton of noise in the kitchen. I get that like baking and what not can be a noisy ordeal but that's why restaurants usually have the ordering area a bit closed off from the kitchen. Also the counter tops are way high up while you're supposed to say if you want anything else on it after it's been toasted. I'm at least tall enough to see over this counter, but barely, and I'm 6 feet tall. I can't imagine how it'd go for someone that's short. Aside from that it's a great place. The vibe inside almost reminds me of some 6th street Austin bars. Everyone was nice enough. If you sign up with the app as a first timer, right now anyway, you can redeem a free original sandwich on your next visit. So i'll certainly be doing that soon! Oh, there was also a survey via email for a free cookie. So... cool. I like free stuff. See y'all soon.

Never coming here again. This is the second time I’ve ordered a sandwich from them and received almost no meat on my sandwich. $10 for a turkey sandwich that has ONE slice of meat on it. Are you kidding me? You lost us as customers because this is not the first time it has happened and I am very disappointed. In the picture you see it has more cheese on it than meat 😭 what a rip off!

Potbelly is my go-to for a reliably delicious lunch! The Wreck sandwich is a masterpiece—warm, toasty, and loaded with amazing meats. Their milkshakes are the perfect creamy finish. Fast service, friendly staff, and great food. It's the classic neighborhood sandwich shop experience done right. Highly recommend!

Be careful they do not take cash here. Puts the poor servers in a very awkward position when folks come in order a full meal prepared to pay and they don’t take cash. Posted or not this is an unacceptable practice. Unfortunate but the owners of the business will learn …

If I could provide a -0 I definitely would. I called to inform the Manager on 9/7 around 9PM that my sandwich and my order was truly delivered by Ubereats and it’s unacceptable and I’m not eating a soggy sandwich. She directs me to ubereats. I didn’t want a refund, just a sandwich that’s not soggy, I’ve eaten potbelly several times and NEVER experienced this unprofessional attitude ever. So I asked for their names and they began making up false names and stated I will not get another sandwich because ubereats is third party and they delivered it, my response to the GM as she stated was her title that Uber did not make my sandwich, and she says to me “sometimes our tuna is a little wet”. Which seriously, isn’t the right thing to do. Replace the sandwich and provide customer service, instead she rather push blame on Ubereats and refuse to provide me with a fresh sandwich. I told her I would be willing to bring the untouched food items. And it went no where because she felt like I had an attitude and hung up on me. I’ll surely NEVER purchase from here ever again for one. But if this is the type of fast food workers we have at this location, it’s not worth my time and I prefer informing others so they are aware for future reference.

Thane’s service was exceptional. I was having a bad day, but this interaction alone made my day a lot better. Will be returning to this store again sometime.

Great and fresh ingredient. And the size of a sandwich is great! The choices are varied and the food is fresh . The best sub is the Mediterranean Chicken Sandwich . Give it a try. Potbelly has a great atmosphere and enough space to dine in and study and work.

The sandwiches are great. The amount of selections of what is inside the sandwich are little. The decoration of the restaurant is old and I know how Potbelly started their business, but they should upgrade their game to compete with other competitors. I have tried it in Dubai and it tastes much better. The restroom soup and napkins are not working and the sink is in bad condition. They need to work on cleaning the restaurant more often. The prices are a bit high. That's why it is usually not crowded.

Food is good but the ordering at the restaurant is a bit chaotic. I got the "A Wreck" original size sandwich in wheat. Very simple. But I had to basically yell everything to the person behind the counter because there is a ton of noise in the kitchen. I get that like baking and what not can be a noisy ordeal but that's why restaurants usually have the ordering area a bit closed off from the kitchen. Also the counter tops are way high up while you're supposed to say if you want anything else on it after it's been toasted. I'm at least tall enough to see over this counter, but barely, and I'm 6 feet tall. I can't imagine how it'd go for someone that's short. Aside from that it's a great place. The vibe inside almost reminds me of some 6th street Austin bars. Everyone was nice enough. If you sign up with the app as a first timer, right now anyway, you can redeem a free original sandwich on your next visit. So i'll certainly be doing that soon! Oh, there was also a survey via email for a free cookie. So... cool. I like free stuff. See y'all soon.

Sandwiches are AMAZING! Customer Service is FANTASTIC! Prices are GREAT! Excellent quality!

I have mixed feelings (in-store dining experience): Pros: * The food was both very fresh and delicious. * The staff were friendly. * They carry my favorite chips (Zappos). Cons: * There is no parking lot for this restaurant. If you are not walking or biking, you will have to pay to park. The closest parking is about 8 paid spots at the corner, along the side street, IF they are available... There were no close handicap parking *that we could find*. (This may not be a con for some.) * While the cost is not entirely unreasonable, I feel that there are better options for me for what I spent. (~$40 for 2 people not including tip, so this may or may not be applicable to others.) Neutral: * Be aware they do not accept cash. It is card only. Overall, for about the same amount of money, I am more likely to go elsewhere that is closer to my home and has a parking lot.

Good chow. Nice crew and hot sandwiches. Credit card only! Not even a tip jar. .............,,,,,

This place has really deteriorated over the years. Never ever get your food delivered from this place. They don't have drivers so they outsourced the delivery to DoorDash and gave them the wrong address. My food didn't get delivered at all and I cancelled the order after an hour of waiting for the food to come. This was my first time ordering online from Potbelly. Never again. Thanks for ruining my lunch.

Hmm, not sure yet. First time for me ordering from Potbelly Sandwich shop...,left 20% tip in advance-for delivery at hotel just 8 minutes away. I left instructions to please text before you leave, I will be available in lobby. Well, time was getting close...I called facility for a follow up...they mentioned door dash already left...(I didn't know I went through door dash.., but as I'm typing this they called saying they're be here in a couple of seconds...) I realize traffic...in the end it worked out.)

For that one person that was manning cashier restocking soda machine sandwich making salad making packing mobile orders regular cashier orders and shakes all at once while working with two other people that were mainly on sandwiches and phone. You're amazing. (even though the order was a tad late, it was an insane rush hour and your multi task work on 9+ orders at once is great!)

Best sandwiches on University Dr. Worth the price and their hot peppers and delicious. A fun place to go to lunch with friends.

It is always very frustrating when you know (or lookup on yelp) the hours of a restaurant and then come to kiss the locked doors. I came today at 10:15 to grab my favorite malt, just to discover that their summer hours ate 11-7. Yes they have a note posted behind(!) the toned window but it is hard to see (look at the photos posted). I know that during summer and breaks, here, in BCS, the business is slow. But I couldn't get used that the businesses treat those people who are still in town as ... well I will let the reader to choose the right comparison here. To be fare: when I was taking the photos, an employee came out and asked if anything was wrong, and pointed to the sign with the summer hours. She stated that she can dee the sign well and most of the businesses in North Gate are completely closed (Starbucks isn't! ). But that doesn't make me feel better about my wasted trip. I think if a restaurant cares about its Yelp image, they should proactively post their hours. Hence, despite me liking their malts nondescript shakes, only 1 star. That's my summer grade for them today.

Whenever I think of Potbellys, I don't think it's anything really special. They sell sandwiches, soups, and shakes. The service itself is pretty simple. Upon entering line, you're asked with what kind of sandwich you want, then afterwards what toppings you'd like. For the most part, it's a very easy process. During one of my trips, however, the person adding toppings forgot two of the toppings I asked for and I didn't realize until after opening up my wrapped sandwich. I don't think I'm terribly short at 5'8", but you can't actually see the workers assembling the sandwich over the counter. While I do think that the quality of the food here is slightly better than say, Subway, I don't think it makes that much of a difference. It might be my personal taste getting in the way of truly appreciating anything unique this shop has to offer, but regardless, I can't find any compelling reason to come here moreso than other establishments.

I am a bit of a sandwich aficionado. I can admit that. Subway's limp little sandwiches really don't do it for me. I need something a bit more substantial. I require piles of meats and vegetables, some sort of gourmet bread; at the very least, a fanciful toothpick holding the masterpiece together. Potbelly's as an establishment is pretty nice. It's kind of impossible not to feel a little dapper when you're in there, you know. Just walking through the door made me want to grow a large handlebar mustache and don my top-hat-slash-monacle ensemble. It has all the decorative stylings of a 1930s oil tycoon's watering hole, which I am generally in favor of. As a restaurant, however, Potbelly's falls a little flat. The selections are rather limited. If you're in the mood for a generic roast beef or turkey concoction, the place will oblige you, but anything else and you should skip this place entirely. They don't even have a Reuben. What kind of sandwich shop doesn't have a Reuben, I ask you? Your breads are equally limited to "regular" or "wheat," with dressings that range from ketchup to italian dressing. For all the frills that Potbelly's put into their decor, you'd think they might have sprung for a larger selection of foodstuffs. What self-respecting 1930s oil tycoon orders a peanut butter and jelly sandwich when there are still ostriches and aardvarks left to be consumed? It's enough to uncurl his magnificent mustache. My lunch at Pobelly's cost me a little over nine dollars for a roast beef sandwich, soda, and a brand of kettle cooked chips that I'd never heard of. Given the cost and selection, I would never eat at Potbelly's of my own accord, but for me the cleanliness of the establishment and rich wood tones of all the furniture within make it worthwhile if you ever want to take a friend out.

I've eaten here nearly 1x week for the past 6 years. The Wreck sandwich is one of the best sandwiches in BCS. I never get tired of it. Great service. Great people. Very reasonably priced

My favorite sandwich shop in the Brazos Valley. Not only is it my go-to place for lunch, but Potbelly is on speed-dial, or rather speed-fax, for every work-related occasion that requires ordering in a delivered lunch or dinner. On Administrative Professionals day, given the suggestion of a nearby locally owned upscale establishment known for its wood-fired pizza and strawberry tarts, I opted instead for workaday Potbelly. (My boss was surprised that I would prefer a sandwich place over linen tablecloths and fancy ambience, but I think Potbelly won even him over.) They just get it right with their hot sandwiches (veggie and tuna are my favorites) with complex, layered flavors enhanced by the hot peppers in oil. The Zapp's jalapeno chips are not muted down for the lowest common denominator. In addition to the standard fountain drinks, Potbelly has Tazo tea and an eclectic collection of bottled soft drinks. The relic-filled dining room with wood furniture, booths, and, in the evenings, live music, making for an inviting atmosphere with a local flavor. The staff seems to enjoy their work. Delivery is right on target: sandwiches are packed in foil-lined compartmented corrugated cardboard boxes to keep them warm and crisp. Whenever I call (a few days after faxing my order) to give my credit card number, every staff person seems to be already familiar with my order. Potbelly delivers 16-oz. (too large) containers of mustard, mayo, and peppers. Skip the mustard and mayo, but keep the peppers. And talk about prompt! My orders always arrived with militiary punctuality. Yes, it's a chain, but they work--and succeed--at "localizing."

I just wanted to update my earlier review. I was a regular at Potbelly over the course of 6 years of living in College Station; it is consistently a favorite lunch spot to go to get out of the office for a while each day. With all the regulars, they do their best to remember your name and your sandwich order, including what you usually get on it. It's a small thing, but it always made me feel cared for. In late July of this past year, I moved out of College Station. On my last visit to Potbelly, 1) they comped my lunch, 2) they brought me a free dessert, 4) they gave me a t-shirt, and 5) they gave me a going-away card that is currently up in my new office. I'm sure they can't do that for everybody, but I was honored to be treated like a special customer. I miss them. Give them a try, then come back. Good people. Good food.

After several issues with delivery over the years, The Potbelly Management went above and beyond to make things right each time I had with problems with the delivery(3+ times). I highly recommend this shop and they probably have the best Italian sandwich in town.

Simple sandwich made to order. The place is really nice as well. The bread is really tasty and the sandwich really good. They do have healthier menu with salad and soups. Large room that can fit big parties definitively a better option than the regular sub shop.

Unless my phone was broken , the location was wrong. We drove by 2 times, restaurant doesn't exist right here. Friday at 3pm

I went on a Saturday afternoon and had no line! I ordered a skinny pair, the TKY and broccoli cheddar soup. Sandwich was delicious-everything tasted really fresh and yummy. The soup was good but a little on the cold side but otherwise great service. I would gladly go back.

Love your sandwiches and soups! I also wanted to say thanks to the lady who rang up my order tonight. I was feeling a bit a little off kilter and when I mentioned as much she gave me a drink to try and help. I wasn't in any state of mind to check for your name, but you are super sweet. I'll be back for the food and the great people behind the counter. Thanks. :)

After eating at Which Wich, a chain located inside Ag Café and getting tired of it (it's probably as nauseating as Subway), plus its high prices and slow service, this place renewed my faith in sandwiches. A limited menu, sure, but great ambiance and service. And good food, too!

I went here today and it was delicious! Their meatball sandwhich was the best I have had in awhile, their frozen raspberry lemonade is is a must try, and their cookies taste wonderful! I wish I had known about this place sooner:)

This sandwich shop has a dedicated vegetarian sandwich. It includes mushrooms, swiss, american and provolone cheese and the additional veggies and toppings. Not a huge fan of the iceberg lettuce or the american cheese. This is definitely not the best vegetarian sandwich I have had- it is lacking in any complex flavor- but it is cheap for lunch while on campus.

I went to this place today and the double meat is $1 and not .50 anymore. I originally didn't want to go here but I decided that I would give it a try. I had the Italian sub and it was pretty good. The original (about 6 inches) is 4.40 and "The Biggs" (about 8 inches) is 5.40. They did not have vinegar when I asked for it and the sandwich was mostly greens wrapped in meat. It reminded me of a wrap because it looked the same. The bigger size is NOT twice the sandwich of the smaller. The reason I know this is because I purchased the bigger and my girlfriend got the smaller. The amount of meat is the same in each sandwich so you are only getting about 2 inches more bread and some more mayo if you get the bigger one. The better deal is to get the smaller size and get double meat for $5.40 but I did not find either to be a very large portion. My girlfriend would be pissed at me if we were to share either size and neither of us would be full. In fact, I wasn't really full getting the larger size on my own to be honest because it is mostly bread. However, the tea is good and it helps you get full before you leave. We spent about 12.50 with the larger sandwich, the smaller sandwich and two drinks. The sandwich was not as good as Jimmy John's, but the prices are fare at the restruant is very relaxing. Also, the tea is pretty good but it tastes just like Lipton tea to me (it says Tazo). UPDATE: I since have checked my receipt and the $12.50 price was for two original (small) sandwiches and two small teas. There was an error on the receipt. The double meat is 1.50 so we got 2 small double meats and two small drinks this time and it ran about $16.00. It is impossible to eat here for $6 for two people unless you get a small six inch and double meat with two waters, not too many people will eat a 3 inch half sandwich for luch since even the 6 inch is small. Two small double meats and two small drinks come to 14.80 before tax and 16.02 after tax. DO NOT EXPECT to get one sandwich and split it if your hungry and if you want to get food to actually eat you should expect to spend about 15.00 for two sandwiches with drinks and tax (if you get two bigs it comes out cheaper than double meat).

There is a scam between the landlord and Tribble and sons Wrecker towing crew. The signs in the back regarding parking for potbelly are poorly written. Parking is NOT for customers. If you park there, you will be towed within 2 to 3 minutes. This happened to me and a complete stranger who I met at the towing service. It will then cost you $300 to get your car. anyone who truly cared about giving proper service would not allow the situation to persist, unless they had their hand in the cookie jar. You do the math: $600 of additional revenue in one hour. How much of that went to the owner of the lot? Multiplied times 10 hours a day times seven days. Don't go here.

Although I love the food at potbelly, I can't say the same for their service. At the one in my hometown, I can expect top-notch service, but at this location for example, I ordered at 11:30, and it's now 1:30 still with no food. The delivery time was set for 12:45 which is still an hour after I ordered, and am sitting here waiting. I called the store with no answer, and am overall disappointed with my experience, plus I am not even sure if my food will show up! Not a good choice for a college student with a time crunch.

Sandwiches just are not that good, and they are fairly pricey. Would much prefer to drive a little farther to Jason's.

The hot sandwiches here are really good, especially for a chain. You've got to get hot peppers! They are unusually good compared to places like Jimmy Johns. They also have good cookies and shakes. I like just about anything here that contains turkey.

I had my first Potbelly sandwich in Washington DC. Thought of giving this place a try in CS. Was worth it. Options for vegetarians limited to 2. But both these options (Mediterranean and mushroom) are great. People with normal appetite, go for the biggest option of sandwich. Quantity was my only problem, but for that price, I would not complain.

I wasn't crazy about my sandwich, but that may just be because I'm not a huge fan of toasted sandwiches. This place looks delicious so I thought I would give it a shot. I ordered the Italian and the bread was pretty good. I'd definitely go back to try another!

Always a lunch time favorite while in school or in North gate area. The oatmeal chocolate chip cookies are amazing. The line can be long but the staff work pretty efficiently.

These sandwiches are da bomb! I got a turkey sandwich with provolone, lettuce, and mayo on a wheat bread. The desserts looked really yummy but I didn't get any. They also had lots of drink options and chips.