Potbelly

In PDX airport and I ordered the night before to be ready when I arrived. Has a super tight connection only 40 min. Walked up and sandwich was hot and ready. Made my connection and get to eat one other the best sandwiches in the USA! Wreck on White with hot pepper 🌶️ ! Yum…😋

Great service. My wife ordered a BLTA sandwich and the gal said that she avocados weren't ripe so she ordered something different. Their sandwiches are fresh, hot and really good.

Food was fine but the first guy you get to who apparently is “just the meat and cheese guy” with an eye roll and a heavy sigh, was extremely demeaning and rude. It’s really overwhelming travelling anyway and then there are of course lots of people around you so that in itself can be overwhelming. I’d never been to this place before just came to get a quick wrap before getting on my next flight. As I finally got up to him he asked what he could get started for me and I told him an avo wrap and that I wanted the meal deal with chips and fountain drink (that’s what it says on the menu “fountain drink”) he snapped back at me that I was responsible for getting my own chips (obviously that part I know I only told him so I could be properly charged bc again ID NEVER BEEN HERE) and drink from the fridge. This confused me a bit bc I thought I’d get a fountain drink but no matter oh well. I moved on. I then asked if I could get lettuce tomato and onion on my wrap, and he goes you do all that at the end. I said ok. Then said I didn’t want any mayo or sauce, again ID NEVER BEEN HERE and excuse me if I didn’t know all the parameters of this man’s job. He exasperatingly told me LIKE I SAID YOU DO ALL YOUR TOPPINGS AT THE END- IM JUST THE MEAT AND CHEESE GUY. Another eye roll. I was a little dumbfounded and said uh ok sorry but you will probably have to repeat yourself all day I can’t be the only one that’s going to ask questions like that and that I wasn’t trying to annoy him. He just said that’s fine, but drew out the word fine like I was the stupidest person on the planet. That wouldn’t have been so bad but as I make my way to the next guy who apparently does all the toppings I hear curly headed and annoyed meat and cheese guy MAKING FUN OF ME TO THE CUSTOMER DIRECTLY BEHIND ME. I’m standing right there and he’s like well when I have to repeat myself three times…to the customer behind me! I don’t know what she said to prompt him saying that but it was embarrassing. At that point I’m close to tears and completely lost my appetite. I told the woman at the front while trying to fight back tears while paying that there was no reason for that and I didn’t deserve it. She looked like she felt bad for me and said she would tell the manager. And I appreciate that but I’ll never go there again. The wrap wasn’t good enough to go through embarrassment and emotional abuse again.

The only reason this review is 5 stars instead of 1 is Mason with the green hair. Awesome service very professional. There was another individual black girl with her hair down with a bandana on top. She had a terrible attitude and left her hair in my sandwich. Was remade for me appreciated the service by the front counter register lady as well. This is the remade sandwich pictured. Tasted great.

They have fantastic soup!!! My favorites are the broccoli cheddar and the chicken pot pie 🥧 Their Mac N Cheese 🧀 is SO good too. They also have something called a DREAM BAR. It was right next to the cash register, and that stuff is amazing! Everyone was friendly despite being swamped.

We were waiting for a plane at PDX and wanted a quick bite of something. We saw Potbelly, never heard of it, so we tried it. Definitely one of our better decisions. Their bread is wonderfully toasted outside and soft (and flavorful) inside, and no matter what you have, they don't skimp on the meat. This is one chain whose expansion into MY neighborhood would be most welcome!

Waiting for our Alaska Airlines Flight in the mid afternoon & looking for lunch. Sandwiches were toasted but needed to be eaten before soggy because of pickles. My husband enjoyed the ham option sandwich... price was high but expected...

The closing crew really made it welcoming and nailed it on my wreck. Thank you again to those two!

Located after security in C concourse of Portland airport. Easy menu. 2 different sizes (original or big). Option for the works (free) or you can personalize with removal of items. Toasted Avo turkey with the Works was our order. Preparation is fairly quick (also friendly). Clean location, easy to understand the ordering process. Super tasty (just the right amount of Italian seasoning!), slightly juicy, very filling. Packaging was perfect for taking on the plane. Reasonable prices!

Needed a quick bite at PDX. Overall options weren't looking too hot but decided to settle for this sandwich spot. Prices were reasonable and people were eating so that also drove us to order here. Ordering is like Subway. Selected your sandwich type and then choose white or wheat bread. Sandwich is warmed and then you add your veggies and sauces. - A Wreck - salami, roast beef, turkey, ham, Swiss cheese. Also added lettuce, pickles, mayo. Sandwich was okay. Smaller than I expected. A good amount of meat at least but wish they also had like tomatoes and onion (they were out for the day so I couldn't add it). Service was friendly. Mostly younger people working, like high school or college age. Very casual.

For my final meal in Portland before heading back to SF. I got there just in time before the line got longer. I Lalalove their cold brew shake!! Italian sub, any other Italian sub by adding their spicy garlic aïoli made it even better . Con: I didn't really like their broccoli cheddar soup. It tasted kind of like it was bad so I only ate half threw it away.

Fast service, really great food served fresh and fast and made to order! We were traveling and hungry at the airport which I try not to be because prices are usually so high but this place is really good and doesn't break the bank! The ambiance is PDX so Potbelly is not to blame for dirty tables and garbage on the floor but their deli is clean, people were positive and attentive, and this was worth the stop. Give it a try! Beware of the peppers! We love hot and these deliver.

Honestly, eating an unexpected Potbelly sandwich in the airport before a flight is one of my greatest delights. I love A Wreck ($14.39 for a large). It's packed with turkey breast, hickory smoked ham, Angus roast beef, salami, and Swiss cheese. I like getting it stuffed with so many veggies that the sandwich bursts at the seams. I can't tell you why I like this sandwich so much - there's no special bread or secret sauce holing it together. It's just a giant hearty sandwich that pairs well with some kettle chips and a nice crisp Coke before I board the plane. It's the perfect snack or in between meal. The page is big enough to feed 2 people. I'd love to try some of their other sandwiches when I finally get around to breaking up with my #1.

A solid option for a quick bite in PDX. Something I learned about Portland is the airport eateries can't inflate their prices (like how airports do notoriously). I was glad to see their sandwich prices are very reasonable! They have a ton of options, I chose the Avo Turkey (turkey breast, swiss, avocado, cucumber) - $10.99 for the original size. I do like how they toast every sandwich! And my favorite topping they have is the hot peppers -- it gives the sandwich a nice briney bite, and the acidic pickled veggies are not spicy at all. I will say I would probably get double meat next time, I think the sandwich could have used more.

So it was my first time trying potbelly. I was flying at PDX and it seemed like the best breakfast option. I got the sausage egg and cheddar and added mushrooms. I opted to get it on flatbread. I also couldn't decide if it was less carbs on the flat bread or "thin" bread where they take out some of the bread insides. I didn't really know what to expect but it's kind of like Quiznos or subway where your sammich is on a toasted rack and then you opt for what ever toppings you want. I wish I had gotten a lunch sammich or chose bacon instead. Bacon looked legit! The sausage was meh in flavor and I kept burping it up hours later. I liked that you can customize your sammich and saw after the fact that they have whole avocados. I hate weird avocado spread so it makes me wanna get something with avocado in future as well. I look forward to flying out in this concourse again so I can try better sammich combos. Solid 3 stars for now. I expect it to improve next couple tries.

Made the unfortunate decision to get a sandwich at Potbelly. First of all, the customer service was awful, the woman that took my order did not seem like she wanted to be there. Secondly, I ordered the Avo Turkey sandwich on multi grain bread and the bread was burnt and the sandwich itself had no flavor. Save yourself and go to McDonald.

Clean space, great energy, and food that hits the spot every single time. If you're looking for a place where quality and customer service both shine, this is it. Highly recommend! I love the new wraps!

This is a review of the PDX airport location. We had the cubano and turkey avo 8 inch. Both were as good as anything you would get at a subway or the like but as they were super busy everything was luke warm (which is ok for a sandwich) and the place was a mess. Service was pleasant and quick enough and as it was in the airport the prices were high.

Service is friendly and fast enough. They did run out of meatballs, which obviously limited a few of the choices. Decent value for the size of the full. Toasted is recommended. The right amount of each ingredient made it well-balanced. I've had better breads at other places, but definitely a solid choice at PDX.

Surprisingly good for airport food. I got the prime rib sandwich and apple walnut salad. Both were very good but when a sandwich is supposed to come with caramelized onions and I wanted additional raw onions, don't tell me you ran out of onions at 10 am and when the person behind me asked for onions then another server went in the back and brought more out. That's sheer laziness.

This place was awesome and their two workers that helped me today. Their names might have been Rain and Dae, sorry if I botched them. But they totally made my day and provided me good suggestion on what to eat and was the best thing that had happened to me on such a horrible day. Top notch customer service, and a key thing was how to feel the energy off a customer and apply their customer service skills. This reminded me back in high school when I worked at Togos and would be more than just making sandwiches but making someone's day with good service. This sandwich spot NEEEDS those two employees, so the manager better treat them right because they DESERVE THE BEST!!! Potbelly must appreciate Rain and Dae for how they are the perfect example of what kind of employee you must be at a sandwich spot.

I ordered the pork adobo, I have had adobo many times, I've cooked my own many times, this was the worst I've ever had. It looked unappetizing to begin with, I tried it anyways. There was so much fat, it was literally 75 percent day. I told the lady I wasn't enjoying it, and there was too much fat, she said yes it's made from pork belly, look at the picture she kept telling me. It said marinated pork, not marinated pork belly(fat). I said ok so I can't get refund, she said no it's half eaten, which I literally ate one bite. I just left it on the counter and as I walked away she said I could throw it out, to which I replied "you throw it out!" Which is taken a picture, but want expecting to need it to leave a bad review ( which I never do) . I literally downloaded Yelp just now to leave this review

I got the Mediterranean sandwich on wheat and I must say that was the best darn sandwich I have ever had!!!! Absolutely delicious and fresh.

Employee was so rude!! Meat and cheese guy actually made this girl cry. He was a dick to her. I left the line because it upset me that someone could be so rude.

I ordered A Wreck with double meat since I am dairy free and can't have conventional cheese. I asked a couple times if this really was double meat (and the staff said yes) because IDK - seems skimpy to me. Good thing I like veggies because this would be a really lousy sandwich if it was just this amount of meat (or imagine half this amount of meat - not upgraded). I have never been to a Potbelly but have heard good things about it. I don't think I will be back.

Not sure why I keep coming back...probably because I'm lazy and this place is close to my home. Today was the third attempt to enjoy this place in a year. Staff have been consistently rude and unresponsive. I have stood in front of the cash register waiting to order food for up to 11 minutes. Definitely will go to 99 Salon from now on.

This sandwich shop is located inside the PDX airport. It reminds me of the Subway concept where you pick a sandwich or have one made in front of you, and you choose what you want to include (such as mayo, lettuce, etc). Service was excellent and very nice ladies. I got the Avo Turkey, which was delicious!

yummy yum yum. my sandwich was so good and the workers were very nice. my only con is that they could've added more mayo and vinegar to make it more moist but still 5 stars because the workers were awesome and in this day in age that is hard to come by.

The sign says "Due to supply challenges we have no Roast beef". They also don't have chicken salad (no signs, they just didn't have it). Maybe that's typical for 4:00pm on a Tuesday. Btw, push the issue a little and magically a full pan of chicken salad materializes from the walk-in cooler. The original turkey breast and provo sandwich was fine. But it is processed lunchmeat with the typical add-ons. Fast food in an Oregon airport. The lettuce was wilted in the chicken salad salad. Food grade: D We thought we got out the door with a great deal: Turkey Sandwich, Chicken salad salad, cup of chili = 22.17. Turns out the heavy accent little woman didn't ring up the chili and it's another $4.79. No worries. Price grade: B All is good until this little woman snaps at us about how it was our fault we never told her we wanted chili. One of my biggest pet peeves in this world is folks that are never accountable for their mistakes, then blame the customer to save face. When we originally gave our order, a young red-blonde haired woman (her co-workers say is Destiny) yelled it all back to the other workers. I guess it doesn't matter that they were chit-chatting so loudly, they couldn't hear. The woman even repeated it. Then she ends up the one that prepared the chili and delivered to the cashier/soup lady. Staff grade A+ for one; E for the other two. IMHO, they would do well to lose the incredibly large man and the small woman of foreign descent. 05/23

Early 7AM Vegas flight. Breakfast subs are excellent, just $9.19 for a Multigrain Footlong esp given bird flu egg prices! Generous portions of thin sliced Ham mushroom swiss eggs same price as bacon egg or ham sausage. Saw even the regular 6" had 2 sausage patties ;) Thanks PDX travel friendly local ordinance that does not allow higher pricing than the store regularly charge on the street for make-sense airport food pricing + no Sales Tax Oregon :) After grilling, like a Subway (lite), you can add in salad veggies at no additional cost except for sliced Avos. The hot peppers (red and mostly green pickled jalapenos) gave a terrific flavor punch to the brekkie roll. Added mayo, tomatoes and onions, for a sub-jam; delish! Hubby and I split the Footlong on the plane, very satisfying, amazing value esp compared to $7.50 for shelf stable chips cheese spread snack boxes inflight. And likely our sole Value Meal on this Vegas trip haha! But yeah we rollin' before we even hit the tables 'cuz we Got Potbellies!

Decent choices for breakfast and lunch. The person who took my order and made my sandwich didn't want to answer my question about what comes on the sandwich, instead referring me to the board behind her that lists the items. So bring your reading glasses if you have any questions about the ingredients, bread selection, etc. That is if you get the one "I don't want to be here" employee. After getting my sandwich, the one at the register was more professional and answered a couple of quick questions I had. Service was quick as I was lucky. There was only one person in front of me and I was in and out in about 7 minutes. If you get a hot sandwich, they put it through the warmer / toaster so that takes a little time. Also, whoever is in front of you adds to it depending on their selection and sandwich item preferences. Overall, the sandwich was good. I'd get it again and would hope to get a friendlier sandwich maker. Hope you get the friendly one and...enjoy!

these guys dont fk around. good food, good price, right outside my gate at the airport. makes me shed a tear thinking that ill never get a good sandwich like this in Chiraq Ohare

The breakfast sandwich isn't worth it. They also got our order wrong. I have nothing else to say but I had to reach the min character requirement.

While waiting for the flight at PDX, I chose Potbelly as I needed something filling before the 5 hour flight to Orlando. I went with Turkey and Avocado on Wheat as that seems to be a winning combination or protein, fat, and carbs to hopefully not have me raiding the galley on the plane again. It was also something that I could get in the early morning without eggs and sausage and that stuff which is good, but not good before a flight. The sandwich was delicious and it did a good job keeping my hunger at bay when flying. Great job and thanks for serving non-breakfast items during breakfast hours.

I'm a flight attendant and our flight in was delayed coming in. I had no food left so I called potbelly as we were sitting on the tarmac waiting for a gate. I explained that I may or may not make it to get my food but Mannie was able to prepare my food and told me it was okay if I couldn't make it down to the gate. TALK ABOUT CARE!!! Thank you Mannie and the potbelly staff at PDX! Yall saved my life for my 4hr flight home. Eternally grateful for your kindness!

I want to leave my review. The service was mediocre, to say the least. I had to wait a long time while the server went somewhere. The sandwiches were quite dry. Unfortunately, I was left disappointed.

Fast, convenient, and easy to grab before flight. Potbelly is located inside Concourse C in the main food court area. It's a better alternative to the in flight purchase, compact, and easy to eat on the plane.

Rude and very condescending. My first time recommended by my workers. I am in the traveling industry and wanted to like this place. Today around 3:00-3:15 PM, 01/19/23 I ordered my sandwich and soup. I encountered this young lady with highlighted braids, she was very short and dismissive when I try to ask a question. I needed my receipt but she just crumbled it and I never got i them though I politely asked for it before paying. I just left and don't want to confrontations, since I am still on the clock. Owners if you are reading this, or you are that owner who I encountered today please treat people better and if you expected a tip then try to pretend you like serving others? Please and thank you. 1 star for the food.

2 stars for salad dressing made from high fructose corn syrup 4 stars for menu. Potbelly in Terminal C seems to offer the healthiest options among F&B outlets in Terminals B & C. Options for carnivores and herbivores / vegetarians, plus small and large portions. WE LOVE THAT! 3 stars for service. The 3 people on duty was doing their best for a weekend evening, but they were getting orders confused and on two occasions nearly charged another guest's food on our order. One person seemed to call the orders, while the other two were assembling the orders and collecting payment. Seemed like the person who took our order could help with assembly, and the third person focus on being the cashier. Make sure you're charged for what you order. When the food was presented to us, we still had to ask for forks. Guess it wasn't obvious how we'd eat our order. The salads tasted decent, esp. since we didn't make any changes to the offerings... Glad the person who took our order confirmed we wanted all the salad toppings. too bad the balsamic vinaigrette packaging explicitly lists "high fructose corn syrup" as an ingredient.

We needed to get to the airport around dinner time so we decided we'd just grab something there while we waited. We opted on Potbelly and were really glad we did. They sure can make a sandwich, and the prices were reasonable enough. The bread was nice and toasted and they have plenty to build a good sandwich. We each got a big one and it was filling enough that when we got to our hotel late that night we finished them and they were still delicious. The cookies are soft and yummy too. Friendly service as well.

Store is only accepting online orders, website is down or not accepting online orders, staff did not seem to care. I guess I'll go anywhere else for food.

Considering this location is inside the airport, it was great! The staff were friendly and service was quick...and the prices were still normal...not exorbitant like you usually come to expect inside the terminals. I got a turkey sandwich on whole grain and they made it exactly how I asked. And it was nice and toasty too...all the ingredients tasted fresh and the veggies were crisp. They even had Zapps chips which are a Lousiana brand I've always loved from my time living there! It was so awesome to get to have those again! They're incredibly flavorful kettle style chips! Yum!! A great place to grab a bite in the airport!

Says it closes at 1030 but they closed at 10 while making a sandwich for someone at 1018 when I got there. It doesn't take 18+ minutes for a sandwich to go in the oven so they obviously served that person after 10. And I only wanted soup and you don't even have to make it but nope, the soup was already cold according to the worker.

Wow. Horribly rude employees. Honestly shocked at the lack of customer service. Came a couple of years ago and it was great. Sad to see it's gone downhill with who they have hired.

I was attracted by their chili picture which was posted by the owner. But I was really disappointed with what I got. Too watery, I only had 9 red kidney beans in my soup.

We were stuck in the Portland airport for several hours and could not go to the other terminal due to the construction. The smell of barbecued meat or smoked meat I should say coming out of the pot belly restaurant was just amazing. I got the "A wreck" sandwich and my husband got the meatball. Both were excellent, but we both liked mine best. One regular sandwich was a lot of food. For airport pricing it wasn't out of control for two sandwiches chips and a bottle of water it was around $25. The service was great. The staff was friendly. We filled out a survey on our receipt at the end of our meal and got a free cookie. The cookie was a cherry chip. It was also quite tasty. I would highly recommend this place if you're stuck in the Portland airport. I wish there was one closer to our home because I would definitely eat here.

We ordered two sandwiches and 2 shakes to go via the Potbelly's app on Sunday, July 16th at about noon. We thought this would save time as there was a long line. We waited until our appointed pickup time and our order was not on the designated shelves. We inquired and our order was not complete because the store had no cups. (How does a store run out of cups?!?!) Potbelly's could not refund us for the shakes and told us to call the phone number for customer service which they didn't have available. If we had not bothered to ask about our order, we still would have sitting there waiting. I've sent the company an email through their contact us page on their website and sent a tweet to their account. No response. This was a very disappointing experience and I would advise people to seek out other restaurants in the airport.

Early arrival to the airport. Wanted get breakfast but My first choice wasn't open yet. Got a breakfast sandwich with mushroom, ham, egg and cheese. I got the original but it is huge and loaded with listed ingredients. Order to made, it's subway style, you choose topping (not many choice, though) but can add avocado as an option. Toast buns (choice of oat/whole wheat or white roll) and hot food is always good, and less than $10 at the airport!

Stopped in before my flight as I desperately needed to eat something and the line was moving quickly. I got my usual (turkey on wheat, no cheese), but unfortunately the guy assembling the sandwiches missed the memo on no cheese (for myself and the person behind me), despite the person who took my order saying "no cheese on that turkey." That guy also wasn't wearing his mask properly, with his mask hanging under his nose. Last thing you want to see for the person making your food. Once they realized the mistake, they remade it, but it was a while before I was able to get it. The person doing the finishing touches made sure to expedite mine so I could get out of the way. It's fine. It's the airport.

The food is good but the lady in this pic is so rude and mean to other employees working here. I felt terrible for them.

Great sandwich in a pinch. Price is reasonable compared to lots of food in the airport and the fixings are plentiful. Service was fast and sandwich was large enough to share if desired.

I got a turkey sandwich here and it was very filling! It was not bad. It was a nice enough portion to get if you're staying for a few hours at the airport.

The sandwiches were delicious! Great service for an airport restaurant...which you rarely find! The line was way too long, however worth the wait.

Food is good and fresh if you're on the go and waiting for your flight. Staff is friendly even at 5am, so that's a big plus.

If I could give this place zero stars I would. Worst sandwich I've ever had. It was sooo dry I got the turkey avocado and they forgot to put the avocado too. Besides the fact that the women working there are so snobby and have no customer service whatsoever ever! All of them had a additude like they didn't want to be there

Loved it! The service was fast and friendly! I just had a turkey Sandwich! It wasn't the best but it wasn't horrible but what I will say about this place is they know how to bake! Yes. After making my way through the line, like a subway shop telling them what I'd like on my sandwich. I see cookies! Freshly baked! Yum yum yum! There was a variety. Yet I was drawn to the Triple Chocolate one! I also noticed a Mint Chocolate! It was soft and delicious!! I need that cookie recipe secret!

Just happened to grab a bacon, egg and cheese sandwich while waiting for a flight. And ooommmmggggg it was SO GOOD! Easily the best breakfast sandwich I've ever had. I added the hot peppers, which to me were barely even spicy, but I tend to like the type of heat that makes me sweat a little and most people don't tolerate. So it may be spicy for others. Any way, the bacon was by far the best bacon I've ever had and the breading was DELICIOUS! From now on I will absolutely be getting sandwiches from here before flights. And I've already looked up the other locations around town and plan on visiting them in the near future.