Jason Ware
Google
I am writing to formally address an egregious incident that occurred at your establishment, the Vampire Lounge, on the evening of October 8, 2025 at apx. 10:30pm involving the reprehensible conduct of one of your employees, a bouncer, whose actions were not only unprofessional but also discriminatory, threatening, and in violation of basic standards of decency and respect. As a 100% disabled and retired military veteran, I was subjected to a humiliating and prejudicial experience that has left me deeply shaken and compelled to pursue this matter to ensure accountability and prevent future occurrences.
Summary of Incident
On the evening in question, I entered the Vampire Lounge with enthusiasm, having been invited by a cashier—a slender young woman with facial tattoos—who provided me with a card to present following a reading at the House of Ra. Upon entering, I was using my cell phone to broadcast live, as is common in public settings, and approached the bar to inquire about the gatekeeper. After being directed to a gentleman seated near an orange cat, reading a book, I politely asked if he was the bouncer for the Vampire Lounge. Without provocation, this individual responded with immediate hostility, adopting a condescending tone and demanding to know if I was recording him. I clarified that my phone was not directed at him, yet he refused to engage further, summarily denied me service, and aggressively ordered me to leave the premises.
His behavior escalated as he yelled at me in a demeaning and embarrassing manner, directing me to “walk faster” while I attempted to explain that I deserved to be treated with respect. This unprovoked aggression left me visibly shaken, humiliated, and overwhelmed in front of other patrons. As a retired veteran who prides himself on conducting himself with dignity and respect, I was appalled by this treatment, which appeared rooted in prejudice and unwarranted hostility.
Disturbed by this encounter, I initially left the premises but, after reflection and consultation, decided to return to file a police report. While awaiting law enforcement, I observed the same bouncer on the balcony and attempted to engage in a civil conversation to address his behavior. Instead, he escalated the situation further by referring to me as “boy” in a deliberately derogatory and racially charged manner, a term that, given the context and his tone, was unmistakably intended to demean and provoke. When I informed him of my status as a disabled veteran, he dismissively remarked that I “don’t look disabled” and claimed he deals with “nuts” like me regularly, further evidencing his discriminatory attitude and contempt for individuals with disabilities.
Later, after the police arrived and I filed a report, I encountered the bouncer again, a block away from the establishment, preparing to leave on a scooter. When confronted about his use of the term “boy,” he disingenuously claimed it was merely due to my gender, an explanation that defies credibility given the context. I informed him of my intent to pursue this matter further, to which he responded with a dare and a threatening statement, “You come back, and I got something for you,” indicating a continued intent to intimidate. I have emailed all my contact information privately and look forward to the resolution of this matter before further escalation.