Pottery Barn

It was a nice store while it open in the Chandler Fashion Mall but three days ago it closed its doors. Pottery Barn will be moving to the shoppes in Casa Paloma. Ray & I 10. Currently I can see workers packing up items behind the closed mall door.

I have shopped at Pottery Barn at Chandler fashion mall for years. I have spent a lot of money there. It was convenient to go to Chandler Mall and the new location is further to go to. I won’t be shopping at the new store location and I will be closing my account. I enjoyed going into the store to purchase in person and I will no longer be a customer!

One of the best stores in the mall, With all kinds of furniture and home goods. EDIT: December 2024 store closing, so sad. 😔

Really impressed with this store. Needed new linen bedsheets, they have over 35 colors, the store has a huge rack with all 35 color samples in real size. VERY helpful when trying to pick these out since they're so expensive. Much better than West Elm. They also have a clearance section, found what i would've likely bought online for half off! Saved like $150. Huge selection of 100% cotton/linen blankets too (no polyester in them at all), which is hard to find these days. Love this store and the products they offer.

Absolutely Love this place, it has such great collection of everything you need to make any place feel like, home! Some things are modern, and others sort of give you a feeling of old times but upgraded to modern (hmm 🤔) I just think it's a great place to explore.

We just stopped in to get a few things and we interacted with Angel who was kind, caring and beyond helpful. She checked pricing and even helped us find the items we are looking for that could be picked up from the floor today, the manager was not as helpful.

Management needs to read “ The ideal team player”. This place was not transparent with delivery I was told many different things throughout this process. Had I been told upfront, none of this would have been an issue. It takes one bad apple to leave a horrible review and the way I was treated over the phone was disgraceful. When you have a design manager asking the customer if they should do the right thing. You have some serious internal issues that need to be addressed. Especially when that is projected onto the customer. Pottery Barn do better.

I am moving soon and happened to need to go to the mall for work so I walked through Pottery Barn to see if I wanted to make any future purchases for my new home. Upon walking in someone in management attempted policing where I walk in a public mall, telling me to use the mall doors instead of walking through their already low-traffic business. That’s a great way to get business, keep it up!

Grand opening tonight and drinks and light bites were offered. Nice addition to this part of town. The Potery Barn and Williams Sonoma are connected inside, so you can wander over to each side. Public bathrooms also available in the back. Lots of nice home furnishings available for Valentines Day and Easter. Come check it out when you may need to spruce up your home with classy and charming furniture and home decor.

Stacey was very easy and professional to work with. She helped me find what I was looking for in store and placed an online order for me as well. Really looking forward to our in-home design appointment, thank you!