Francis G.
Google
As a loyal member of Pret, I have been using the subscription since it rolled out years ago.
I was disappointed with the service at this shop, where the staff told me that they didn't have the Filter coffee, while other Pret shops at the nearby locations did have. As it was Sunday, and many Pret shops were closed, I had to choose this Pret at Moorgate. Finally, I got to order Americano as an alternative to Filter coffee at a higher price.
(By the way, I had already reached out to the Pret customer service. I was not happy with their reply.)