Gemini R.
Yelp
I happen to be in the area, and wanted to give this place a try again since it changed ownership. I loved Kay & Dave's and had dined there often. Unfortunately last night was a mistake, although the place looked busy. The service and food all left me disappointed. First off, the service was bad. When we first arrived, we didn't feel very welcomed. The manager or waitress who seated us was not very friendly, and didn't even smile or say "welcome," she just bluntly asked "how many?" Secondly, the waiters were just as bad, not very welcoming, odd, and un-attentive. They didn't bother coming by to ask us if we needed anything. In fact, we had to ask them several times for certain items, and on top of that, they would completely forget about us and we ended up asking for the same items 2-3x.
In regards to the food and drinks, it all lacked flavor, and was very bland. The house margarita I ordered was watered down, and for some reason they put OJ in it! When I questioned the waiter (who also made my drink) about it, he said it's part of their house mix, and he added OJ. I have never had a margarita in my life with OJ in it, did they run out of the margarita mix? And if I wanted OJ in my alcoholic beverage, I would have ordered a Mimosa! It had no flavor, and did not taste like a margarita at all. I clearly stated that I did not like 2x, and the waiter failed to ask me if I would like another drink and just apologized. Before the bill came, I requested that they please remove it from the check, but he only ended up giving me 50% off. I asked why, and he stated that I drank 1/2 of the drink which was not true! The glass was more than half full, & I had taken 2 sips at most so I can decide whether I wanted to keep it or not. I could not prove it since he took the glass away! But, out of courtesy, if a customer does not like something, and not it's best, it should automatically be removed from the bill.
The combo Fajita's we ordered (chicken/Steak) were horrible. The chicken was dry and bland, steak was tough! Lastly, be aware if you order anything extra, like salsa's, extra tortilla's, there is a charge! Not sure if it was an off night, but we did arrive after the Happy hour, and the restaurant had cleared out by that time we ordered, so they had plenty of staff to attend to us. They seemed like they rather clean up tables than come by to check on the customers who were still there dining!
I know this may seem harsh, but this is all my opinion. Compared to Kay & Dave's, this place is not great. I don't plan on returning, and rather have gone somewhere else to dine where I could have enjoyed the service, food, and ambience.