Cosmos C. Y.
Google
I felt like I am the second-class customer in this store because I ordered too good to go here. The food was decent, but I wouldn’t approve for the attitude of the lady working in the morning on 11 Sep 2025. I went picked up my order at 10:50 before they open the store, and they gave me 3 slices of cold pizza. It looks like they save their night leftovers in the fridge, and put them to the surprise bags for too good to go, which is totally fine to me, since it is an app to prevent food wastes. I asked the lady to heat up my slices, and I was being told they don’t heat up food for too good to go customer. Fine, looks like the store is looking on the practical side of their profit, and differentiate their customers to categories. I was on the road trip that day, so there was no place for me to reheat their pizza slice. I decided to eat the cold pizza, and it wasn’t really a nice experience. When I was about to finish my last slice, I saw another two too good to go customers (it was a couple) eating their slices as well. I asked them whether they are eating cold slices or not, and they told me that the store (only that lady was in the store) HEATED PIZZA SLICES FOR THEM! At that point, I totally felt I was being discriminated, and I hope this is not because of the race. I think the store forgot what is the spirit of joining too good to go, and started to treat too good to go customers differently because of the price we paid. They totally forgot IF WE DIDN’T BUY THEIR LEFTOVERS, THEY HAVE TO DISPOSE THEM AND GET $0! THEY SHOULD BE GRATEFUL FOR THE CHANCE TO MAKE EXTRAS FROM THEIR LEFTOVERS, rather than calculating how much they made from different customers, and treat each customer differently. They got 3 stars from me because the food was decent, even if it was cold. I am not sure I will come back for this store or not, since it is a place too much about numbers and calculations.