Brian E.
Yelp
I want to start off by saying I LOVE PRICE STREET PIZZA. Not so much this location.
Not only am I disappointed in myself for choosing the wrong location. I am also highly disappointed in the CUSTOMER SERVICE received at this location.
Which is a huge bummer because the pizza is really great!
Never having been directly to a PSP location & only having had a slice at a Yelp Elite Event, I wanted to check them out. Really tasty pizza!
My friend & I were in LA for the day &I really wanted to check out the drive-thru location. . . I ended up at this location.
Still eager to try a couple of slices, different from the one I had previously, we decided to head in. Arriving there was a lukewarm welcome from a member of the team. This, already set an awkward tone moments into getting there.
Curious about the topping combinations on the pizza slices / squares in the display, I began asking questions. In response I got single to very few word answers from the male employee assisting.
Reviewing the menu I saw there were sauce options for an additional fee, which I understood I'd be paying. Most places charge for sauces, unfortunately. Nonetheless, I knew there was a charge & was adding the sauces to my placed pizza order. A female team member aggressively barks that they are for an additional charge. I replied " I understood & would like the sauces". SEEN. NO REPLY. LEFT ON READ. She said nothing back to me after providing her unsolicited feedback, not even being the person ringing me up. I feel it was unnecessary & plain rude to have said it with such a tone.
There was little to no room to eat at the locations aside from a skinny counter along the wall for standing. More of a take away set up.
Anyway, onto the best part of the experience--
[MY SLICES]
THE BOOZEY BROOME
Vodka Sauce (contains Prosciutto), Fresh Mozzarella, Pecorino Romano
comments: This was a traditional slice. A simple yet satisfying one, at that. Flavors & size was perfect! The vodka sauce has to be the star of the show on this one. It's zesty & creamy. Topped with a beautifully melted mozzarella. The crust was crisp but had a little chew to it. Delicious!
MEAT LOVERS
Marinara Sauce, Pepperoni, Oven Roasted Sausage, Fresh Mozzarella, Pecorino Romano, Garlic
comments: This was a square styled 'slice'. Not sure this is considered deep dish but the crust was crisp on the outside & thick. This one is a bit heavier than the traditional slices with the thicker crust. Loads of toppings which really held onto the cheese & crust for each bite. Quality toppings you can taste. Solid slice & would highly recommend.
I ordered these two sliced & got them packed in the infamous PRINCE STREET PIZZA box. Not sure if this is standard or another layer to the poor customer service experience but my friend who ordered one slice TO-GO, was provided paper plate & a napkin. She had to ask if she could get a box just as I did because we'd be traveling with the pizza before eating it. We certainly didn't want any mishaps or messes. The female employee took charge again to inform that she only gets a plate because she "only ordered one slice & that your friend got two. I can give you another plate to go over top . . ." To which my friend accepted the offer of the plate. I'm just not sure why someone who is taking away food would not be provided a take away box rather a flimsy paper plate & napkin.
I'm fairly certain this NY based company relies on its reputation here on the other coast & this location is not providing a good look for the company, in my experience. Wishing a better experience to any & all who dine here. I'm hopeful the service is better at the other location & I look forward to enjoying Prince Street Pizza again.
To conclude, I will not be returning to this specific location & would much rather locate the one with the drive-thru.
Best of luck!