Prince Theatre Heritage Stay Hostel - Silom

I had a horrible stay. My luggage was opened, and some of my belongings, including my shoes, were taken. I can’t understand why anyone would think it’s acceptable to touch a guest’s personal items. The staff were extremely rude and showed no concern when I reported the issue. The room smelled awful, like dirt, and the air conditioning was so loud that I had to wear AirPods just to sleep. To make things worse, the bathroom was covered in mold and constantly leaking water. Overall, this was one of the worst experiences I’ve ever had. I would never stay here again and strongly advise others to avoid it.

The stay was nice overall. Huge theatre screen is a major feature. The bed was in own designated room providing more safety but this also means there is only one stall for toilet and showers for 6 or 8 people.Lucky to have less occupants in September. The curtain needs to be cleaned or replaced. The water may spill out to other area of washroom. The water pressure goes down if the tap is open for long in the cleaning jet at toilet.More cleaning attention is needed .Maintenance needs more attention... had a little leaking water in shower. The bed partitions are made of plastic sheet which is not 100% opaque.It is nice that upper section beds are not via steep ladder.

I stayed at this hotel/hostel in both a private room as well as in a dorm bunk bed. The condition of the bathrooms in both the private and the shared baths were both poor and horrible (shared bathroom). The shared bathroom, attached to room number 7, has been neglected for a long time as it smelled strongly of mildew and had mold present in the wet and sinking ceiling (see photos). Also, in the shared bath, the caulking as well as bathroom faucet had mildew bonded to it and growing on it. Both shower areas leaked so that water would flow to other areas of the bathroom. The bathroom and walls in the private room were in poor condition (unfinished tile work in private bath with marks all over, painted sheet rock in bathroom). The private rooms are loft style with the bedroom in the lofts. On the way up the stairs, I did find a major safety concern, as one other reviewer has also pointed out, a loose step that wobbles. I had a very difficult time getting the remote control for the air-conditioning unit to work in the private room (maybe the batteries need replacing). The air-con unit in the shared room was set to 27 degrees, warmer than room temperature (see photo). I was able to find an employee who was able to find a remote so we were able to cool the room. The breakfast buffet offered as a convenience to guests is small: fresh fruit, cereal, fried & scrambled eggs, juice (very basic). The cost was near to much more elaborate buffet breakfasts. Overall, I give the hostel stay 1.5 out of 5 stars, and the private room 2 out of 5 stars (as bottled water and peanut snacks were provided in private room).

The location is fantastic. That's probably the only positive. The reception staff are hopeless. During check-in, they requested the passports of all the people checking in. That's fine, so we gave them all the passports. They then gave us an intrusive form to fill out, asking for our home address, where we had been before arriving in Thailand, and where we would be going next. We were still okay with this, even though it seemed completely unnecessary for them to know. What frustrated me was that we also needed to fill in the passport numbers. We left that section blank because we didn't have the passports—they had taken them to make copies. When they asked why we hadn't filled out that part, I pointed to the passports on the table. It seemed they couldn't fill it out for us. The most frustrating part was when we asked for our passports back. It took a full minute of internal discussion before they returned them. It might seem like a small thing to get upset about, but that's not all. It’s the overall ineptitude of the reception staff in dealing with guests. For example, when I went down to question why there was no housekeeping done on the first day, I found that the room was still not clean at 3 pm. When I went to the reception, they gave the standard excuse—busy, no staff, etc. Then they asked if we wanted it cleaned now. We had just returned and hoped to have a quiet rest, so I suggested we schedule a time. They said no, as housekeeping finishes at 6 pm. Well, if they had cleaned it, like most hotels do, before 12 pm, they wouldn't have to deal with a guest asking about it later. The reception staff need to be trained on how to talk to guests, especially the gentleman with the black nail polish. You might not be able to solve a problem immediately, but don't make matters worse by staring back and repeating the same response. It doesn’t help and only makes the person you are talking to more upset.

This hostel has a great location and honestly had really nice rooms! The bed was comfy, and each bed is enclosed for privacy in the dorms. The only issue i had was the bathrooms. I stayed in two different rooms over a week and both had very unclean bathrooms, especially the shower. The walls and curtain had mold all over them and just look like they don’t routinely get a thorough clean. Same with the floors. The shower drain in both rooms backed up and sometimes would flow over and get water everywhere. Cleanliness could definitely be improved here. Other things to note: there’s no communal kitchen, they don’t let outside food on the main floor, they don’t let you sit in the “theatre” which is the restaurant unless buying food, which leaves only a couple tables and couches for everyone to use. Basically there isn’t a great hangout spot. However for a nights sleep, it was great and the rooms were quiet, beds were comfortable!

We booked a stay for several days in Bangkok and need to request cleaning services and drinking water. The reception area is a bit hidden at the front, and it’s not immediately visible when you first arrive. The private duplex room has a nice design, but the condition is poor, and it is quite noisy. There is a serious water system issue that needs immediate attention, as the water runs out multiple times. We accidentally looked under the bed for something and were disturbed to find other people’s belongings still there, also thick dusty Perhaps my expectations were too high regarding cleanliness and the helpfulness of the staff.

The hostel bunks are good with a handy privacy curtain. Check in fast and efficient and a good location. Unfortunately this hostel does not have adequate cleaning. The bathroom was filthy and evidently hadn’t been cleaned properly for weeks. The bathroom door was also annoying as it was impossible to open/close it quietly therefore disturbing others. Air conditioning in the room was also weak. This could be a wonderful hostel, if it was managed better.

Really nice location with many things around. I booked over Hostelworld the cheapest dorm, which was the deluxe room, where you get a little cabin for yourself. Awesome! Very cool theatre design in the lobby and comfortable couches.