Shaana 09
Google
Iam coming from london.I recently visited Project Chaiwala and was genuinely impressed not just by the cozy ambiance and quality of the food, but especially by the excellent service provided by one of the staff member, Shamsu.
From the moment I walked in, Shamsu was attentive, polite, and professional. He managed our order with such care — making sure everything was served correctly, on time, and with a warm smile. Even during busy hours, he remained calm and organized, ensuring that each customer felt valued.
What stood out most was his dedication. It’s clear he takes his responsibilities seriously — from delivering orders efficiently to helping keep the space clean and welcoming. You don’t always find this level of service in cafes, and it's people like Shamsu who truly elevate the customer experience.
Many other customers around us seemed just as happy — the service, vibe, and personal attention really set this place apart. If you’re visiting Project Chaiwala, keep an eye out for Shamsu — he is doing her responsibility!.
Highly recommended café for great chai and even better service.