Elvan Arapi
Google
I almost never write reviews, but this experience was completely unacceptable. We called in advance to confirm and were told we could bring our 6-year-old with us. At 8pm, while we were seated and enjoying our food and drinks, a security staff member came to our table and told us that no kids are allowed after 9pm. He added unnecessary pressure by saying that if we didn’t leave, “we’ll discuss this a different way.”
At 9pm, while we were still working on our food and drinks, he came back and demanded that we pay the bill and leave immediately. This was not only embarrassing, but extremely unprofessional.
Policies like this should be communicated clearly when a reservation or call is made, not after guests are already seated and dining. Treating paying customers this way is unacceptable, and it ruined what was supposed to be a great night out in Nashville.