Proyecto Rufina Condesa

Beautiful selection of Mexican affordable handcrafts and cute outfits. I always go to this shop to get nice souvenirs for friends and family abroad. Also their linen clothing selection is ample and at a low price compared to other similar boutiques in condesa. I got to meet the shop owner and her story on how she started her business by selling baskets and made me a bigger fan of Proyecto Rufina brand!! The service has always been good and never had any issue with the personnel. Instead, they tried to accommodate my needs.

Such a cute store! Love that most pieces are made in small batches. A lot of cute linen items for the summer. Love all the ceramics too.

I loved this store so much I went twice while in CDMX. Everything is beautiful and high quality, but not overpriced. I bought some plates, cups, candles, and an outfit and I love it all so much. The woman in the fitting room was really friendly. The one working downstairs was not the type who left you alone to browse but was friendly during the checkout process and told my friend and I that they get new stuff every week. Wish I could have gone back when they got more stuff!

They have traditional Mexican terra pieces. Very earthy, cozy vibe and decorations which would convince you to bring some pieces home. Staffs are great.

I wear only simple, neutral color, breathable, natural fabrics. This store is working for my needs. I plan to visit the Polanco location as well, but at this point I’m very happy with the Condesa store.

Awesome store with so many options of clothing and accessories! They have another location in Roma Norte and both stores have their charm.

I had a very frustrating disappointing experience at the Condesa branch. I’d bought a top at the Roma store and when I tried to exchange it at the Condesa branch - I realized that you can only exchange at the store you bought the item. This is very limiting. BUT I’m more upset by the lack of empathy and bad customer service - one of the staff members (it seems the manager) just kept shrugging her shoulders saying it’s the policy. I eventually got my head around it being a policy but would’ve really appreciated better customer service. Unfortunately there isn’t another item at the Roma store that I want and if they do a credit voucher it’s only valid for a month. I understand some of these policies are necessary for small businesses but I also know that small businesses have the ability to deliver better service (it doesn’t cost them anything) and are usually able to be more accommodating. I really love the clothes and am saddened by the experience because I now don’t want to go there anymore. When I shared this feeling with the staff member she just shrugged again. I said: ‘it seems you don’t really care’ … and she shrugged again, which in my interpretation confirmed that she didn’t care. I imagine they don’t have a shortage of customers. So, so disappointing. ** I appreciate the owner/ teams' response but attitude and body language transcends language. In this case, there were two staff members - one kinder (even suggested looking into some options for me) - the other staff member refused the idea. As a South African, a country with 11 official languages and many more spoken, I know that while language may play a part, it cant be an excuse. One can be kind even across languages. I sincerely hope the team takes the feedback.

This store is like a gem in this area. Has a great variety of mexican handicraft and clothing with great quality and pricing. Most of the stores in condesa/roma that feature similar products are very overpriced. I love the candle and ceramics collection. They also have two other stores in the area. Highly recommend.