Yunn
Google
Came here for a quick dinner with my partner. The ambiance of the place was great - very nicely decorated, classy and quiet. Service was also great, but unfortunately I can't say the same for the food. My partner ordered a pizza, which was fine, while I ordered the shrimp/crab pasta. Apparently it was the most popular dish they had, but the chef really didn't do the shrimp and the crab who had to be killed to make that any justice.
There was barely any taste to it at all - the pasta:sauce ratio was easily 3:1 and I couldn't taste anything beyond plain pasta. I added salt, Tabasco, chilli... every condiment I could find, really, and it was still unpalatable. That was a huge disappointment on its own. Moreover, it cost me close to $30 and there was barely any shrimp nor any crab. It looked terribly unappetising - which was amplified by the fact that we were served the pasta in a takeaway box. Apparently it's their thing to serve food in takeaway boxes, and honestly I think Pizza looks fine, but having that served in the takeaway container made me feel like I was having Pastamania or even Bak Chor Mee instead of $~30 pasta. Given the taste of it, I'd really rather have gotten mediocre $4 Bak Chor Mee over this. My partner has been to other P.S. Cafe outlets, and she commented that the standard was so different and it really wasn't supposed to taste or look like that. She said the shrimps were too small and pathetic - especially considering there were easily only 5 pieces of shrimp tops.
However I must say that the impeccable service made up for it - they promptly voided my order, issued me a refund even though the cashier didn't provide a receipt, and also gave us two glasses of wine on the house to make up for the bad pasta. They were very polite, very nice about it and asked us for our feedback so they could improve it.
Honestly, the service saved our impression of the restaurant, after that attempt at a pasta dish. Would have given 4 stars solely for the service, but we personally dislike the takeaway presentation as well: diluted the entire ambiance and decor of the cafe. The cafe was stylish and classy (and so was the price), but neither the food nor the presentation matched up.