Natalie M.
Yelp
I visited PTs located at 532 e Sahara on the early morning of Sept. 5th. I was accompanied by my partner. I want their surveillance videos to show, my partner and I gambled during our visit up to $40 each, had a couple shots, and a beer. Myself having 2 drafts. Jen the bartender who also refers to herself as Lavender Bartendr on Vegas servers and bartenders, took it upon herself to use my Tru rewards cards to stalk my Facebook Social media page, steal my photos off the site to post my partner and I on this site, stating how we are disgusting, broke people, who shouldn't come out in public if we're broke! Her one sided story line has caused quite a stir. Footage will show my partner going to the restroom, returning as I continued gambling. Once she returns she states her stomach hurts and she has to move her bowls. I laughed at my partner as we joke with one another on many things, this time her instant having to move her bowls out of nowhere. I wanted to continue my play but she's jokingly yelling for me to come as she has to use the bathroom and did not wish to defecate in the public restroom (understandable). I however, laughing wanted to stay so I get up to follow her asking her to wait that I was still playing. As we are now exiting she's at the car frantically typing the car code as I follow. Out of nowhere Jen the barmaid comes out yelling and cussing at us that we need to pay our gotdamn tab! She has also taken a picture of my license plates. In the instance I'm now in my car, my partner holding her belly, Jen and I have a conversation for what seemed about 2min as she continued to throw swear words being very belligerent, rude, unprofessional, as I felt profiled already, because she stayed with her head in her phone the entire time we were in the establishment, other then when we had to flag her attention for a drink. While in my vehicle I asked her repeatedly what was our tab? As we gambled $80 and tipped her $10, what was it? She cussed for me to get out of my car and come back inside! Now, I'm uneasy and just asked her again how much we owed as I had cash so we could leave, having followed my partner out, laughing at her quick stomach change. She yelled at us that we we're pathetic and she's giving my license plate to the police. With all her animosity, I politely drove away. To our much surprise the following day my partner and I are each sent her post with our pictures, and my license plate posted on a wide platform for strangers, and hackers to see. I couldn't even call the location to speak to a Mgr in regards to her actions of how we were being spoken to, before she posted this at 7am. As to my tab, no problem to pay it. It was a quick blur of the moment, however I didn't "run" from anything but her aggression at my car window. Maybe I'm wrong but I gamble at PTs often and usual are comped for each $20 I play for a drink I may or my not have. This lady has violated policy and procedures, as I'm sure PTs does not condone their employees to use guest's information to try and exploit them because they are mad. She used my rewards information for her personal gain, and now I'm looking for a civil matter.