Mitzin M.
Yelp
I give this place a 2.5, i had dinner with my family which was really nice. Staff were attentive and I enjoyed my meal, taquitos, and my family enjoyed it as well. Fast forward to the next day, we decided to eat there for lunch( we're staying in the hotel) since we enjoyed dinner. Hostess was nice but the waitress left A LOT to be desired. We ordered, fish tacos, taquitos, chicken with asparagus, a side of mushrooms and mozzarella sticks ( which I actually loved). Waitress came by filled up my water once, didn't ask if we needed anything and then basically ignored us the rest of the time. My food came out, my sister's food came out, as did the mushrooms and mozzarella sticks and then we also ordered a side of mashed potatoes as well. I stared at my food and waited for my mom's fish tacos to arrive. Time goes by, my food is now cold, my sister starts eating since she had to run and I am STILL waiting for my mom's food. All while this waitress is nonexistent to our table, however seemed to be attentive to the other tables in the area. As she was nowhere to be found for us, I resorted to asking the hostess if we could get some help because my mom still hadn't received her food and it had been way over 30 minutes. And, NO, they were not busy, they had just opened for lunch. Once I spoke to the hostess the waitress magically appeared behind me. I then as her when my moms food would be and she stated that she would check so I sat back down and shared my food with my mom as I couldn't sit there and eat while she had nothing. The waitress came out of the kitchen, proceeded to let my sister know that her mashed potatoes would be out soon, and WALKED AWAY without even mentioning the missing meal we were waiting for. I just took a deep breath and waited. My sister's mashed potatoes came out. Waitress never appeared to us again and we were STILL waiting for my mom's meal. 45 minutes later, my mom's Grilled Fish Tacos finally came out, of course by then everyone else's plate was empty. I sat there as my mom ate her food, I didn't even bother to ask if it was any good at that point. And of course, the waitress continued to be nonexistent for our table. I looked around for her so we could get the check but she was too busy talking with the people at one of the other tables, she made eye contact with me then turned away and continued to speak to the people at the table she was at while she causally leaned on one of their chairs, I was getting nowhere so I then got back up and went back to the hostess and asked if there was someone that could help us other than the waitress because we needed the check. She said the waitress would have to help me, irritated at this point, I turned back to the table and what do you know, the waitress was magically behind me again. I stated that we needed the check, to which she replied " I know". WTF. She stood there knowing what we needed and yet obviously didn't care. She brought me the check IN A CUP, as if she did not want to touch me. I signed the check and left. Pissed off is saying it nicely. We had really enjoyed dinner and we looked forward to eating there again. However, I would honestly rather eat my shoe than go back there, at least for lunch. We'll be eating elsewhere OUTSIDE of the hotel. Oh and the lunch took place today, 10/17/24