Public

I’ve been using Public for a while now, and what sets it apart for me is the variety. It’s one of the few places where I can manage my stocks, ETFs, and crypto alongside my Treasury bills and corporate bonds without jumping between five different apps. The interface is clean, and I love that they offer fractional bonds, which makes fixed income way more accessible. It feels like a platform built for serious, long-term building. Every time I’ve had a question or needed assistance with an account update, their support team has been responsive, knowledgeable, and actually helpful. Unlike other platforms where you feel like you’re shouting into a void of automated bots, Public provides a level of human-centered service that gives me a lot of peace of mind. It’s rare to find a platform that pairs such high-level technology with a support team that genuinely cares about the user experience. I've reached out to customer support a number of times through Public's chat feature (no phone number for customer support) and I've almost always received a response within in an hour, oftentimes sooner. Just as important to me, the customer support team actually helps me resolve issues and doesn't simply defer me to some set of policies or talk around the issue. Last but not least, what's not to like about getting money back when I buy or sell options. Public has become my number #1 investment partner. I'd highly recommend Public.

I’ve had an excellent experience with Public. The platform makes buying and selling stocks incredibly simple, even for someone who wants a clean and intuitive interface. Trades execute quickly and the entire process—from deposits to investing—feels streamlined and efficient. What really stands out is their security and identity assurance measures. Public uses strong encryption, identity verification checks, and multi-factor authentication to protect accounts, which gives me a lot of confidence when moving money or making trades. Their customer service has also been outstanding—quick responses and helpful support when needed. On top of that, their High-Yield Cash Account currently offers around 3.3% APY with no fees or minimum balance, which is a great way to earn interest on uninvested cash. Overall, Public is a secure, easy-to-use platform that combines investing with a solid place to park cash.

My overall experience has been very positive. Public platform is very easy yo use for the most part and everything is easy to find. It is NOT cluttered up with tons of charts and all the fancy bells and whistles you might get on other platforms (which, depending on whether you are just investing or actively trading, might be something you need). So for a beginner investor it is perfect and if you want the charts there are other platforms like (Schwab -Think or Swim or TradingView Free Account) where you can basically get the charting ad all that for free. So for the all around passive investor or new investor it is probably the most friendly and intuitive of them all. That being said, there are a number of (what I consider) basic investment tools like conditional (bracket) orders or AKA Exit Strategies (that anyone who trades even once or twice a week would need) that simply are not available on Public platform. In particular, the ability to set a "Trailing" Stop/Loss and OCO (One Cancels Other) type orders. Why they aren't available, I have no idea, but it certainly is an issue. So much so, that with certain investments, I have to basically liquidate that asset and then relocate those funds to a completely different platform. So that is something you would need to consider if you plan on trading at all. I Love the platform but just cannot for the life of me figure out why they haven't made some of the most basic investment needs (like a trailing stop/loss ) available to their customers/investors. So, as I become a more astute investor, I find myself beginning to liquidate and move my assets elsewhere. It's unfortunate because, like I said, I really really love the platform. But business is business and I just don't have the time or the patients to keep revisiting each investment and constantly updating my stops. Hopefully someone in a leadership position at Public will eventually take note, listen to their customers and make an effort retain them rather than just letting us all go. I hope this was at least somewhat helpful. Tim H. Palm Springs, CA

I didn’t have any problems opening and funding my account. I selected Public on the recommendation of Autopilot. I used two of my checking accounts one was a Bank of America trust checking account and the other was an American Express Business checking account. Public website was always up to date with the position I was holding. I initially started out with a couple of thousand slowly increasing my account to over $20,000.00. My positions fluctuated plus or minus about 2%. I decided to buy some mutual funds but Public does have that option. I started to withdraw my funds. I received an email from Public stating that I needed to send my drivers license and a copy of my banks statements. I sent the information that was requested. I received an email form Public stating another team had to verify the information I submitted and it may take a few. I received an email from the disbursing team wanting to know what type of business checking account I had. I responded that I was a sole proprietor and my name only is listed on the account. They slowly disbursed the funds to me. The pace was very slow. I decided to transfer my account to another brokerage firm. The security were transferred in about two weeks with some cash. Public help about $2,000.00 for about another ten days. Public has many market platforms on their website. They have low margin rates. The only way to receive support is by email.

Excellent brokerage. Their customer service is top notch. Very easy to use, just all around great. 5/5

Simply amazing! I chose this hotel last minute because I was at another one that was terrible, and it turned out to be excellent! It was the day before my birthday, and I was able to record a video for my Instagram on the hotel rooftop, which made the start of my new year of life even more special! I just loved everything — including the service from everyone, from beginning to end!

I’ve been using Public for a few years now, and I love it. The platform makes trading and investing super easy, and their customer service is top-notch. I’m really glad I joined when I did.

I worked with the Public Customer Support Team and it was actually easy to do, no long waits or getting frustrated. Seems to be good people and a good platform.