Zatarie H.
Google
Walked in and received a very warm welcome from the front desk, which set a great tone for the evening. Decided to have dinner here with my partner.
We ordered the Passiflora, grilled octopus, and seafood linguine. There was unfortunately a mix-up where the octopus and seafood linguine were sent to another table, which resulted in a longer wait despite us checking in with the staff a few times.
That said, the manager handled the situation exceptionally well—took ownership, apologised sincerely, and ensured our dishes were rushed out promptly. When the food arrived, it was absolutely worth the wait. Everything was delicious and well executed.
We also enjoyed the live music while waiting, which made the experience pleasant despite the delay. Thanks to how professionally the situation was handled, my wife and I still had a great dining experience.
Kudos to the team, especially the manager on the ground, for turning things around. We’ll definitely be back again. Well done!