Publix Super Market at 18Biscayne Shopping Center

Parking - 5 Ambiance - 5 Service - 3 Price - 4 Value - 4 One of the best things with this store is the cleanness, stock levels/variety and easy parking (free). People in FL love Publix, but to be honest I'm indifferent. I just find the selection OK, and prices are more expensive than at other stores for a similar or same product. Their private label line doesn't stand out. Conversely, other stores such as TJs rely almost 100% on their private label and they have succeeded (selection, quality and price wise). All in all, it's not a bad store, just OK. It's my place to go for a last minute thing. After all, it is super convenient having a grocery store just a few blocks away from home.

I went to the store today to buy a sandwich, and the staff member—I'm pretty sure her name was something like Anate—was super friendly and really helpful. She took the time to explain everything and even gave me some great suggestions. The sandwich tasted amazing, and her kindness made my visit way better. Definitely recommend stopping by!

Great service, helpful staff finding everything. Store is clean, and has about everything you need for last minute vacation stuff.

UNSANITARY!!! I’m sure the percentage chance that there is dog feces or urine on the food sold here is low, but no one at this Publix can confidently say there is zero chance the food sold here has dog feces or urine on it.

How do you possibly get every sub order wrong!?! Ordered online 3 simple subs no crazy directions and you mess it up. The Cuban wasn’t pressed, no mustard flavorless. Our other order wasn’t toasted, and missed several veggies we asked for! Got to the counter just to learn you again didn’t have cracked pepper turkey yet allowed it to be ordered. I changed the meat and had to wait again just to come home and that sandwich with literally 5 ingredients was one of 5 ingredients.

warning, I went to this Publix for the first time. I’m here for a couple of months because I’m resting because I’m an accident I had I have a cast on my foot. Sowth Miami. Police Department didn’t look very nice. Look at people very bad. I don’t think they should be working there that’s one there Was no napkins in the cafeteria area to eat. The machine was broken. There was no sign letting us know that the machine was broken. Looks like there’s no leadership there but the ladies doing the sandwiches there were excellent lovely beautiful very kind management should know better I used to work for Publix, and I was on top of everything. I’m retired now, but I was just ashamed to see how they run things. Specially, the Police Department that look like they were looking bad at everyone that went through. That’s not cool at all I understand because of the area , but Publix managers you should go inspect the place without letting them know that you’re going . Also, this is not my goo’s account. I borrowed it from a friend I’d rather not say who I am because you guys will be very embarrass. Shame on Publix,.ps It was only one piece of napkin on the bottom But I had to paper that they clean the floors with

My husband and I are from Ohio we stayed near by and decided to try the wonderful sandwich shop inside. Rashida, Yuvel and Francy were working hard and steady, there was a line of people, they made each sandwich perfectly while Rashida was the cashier she knew it all and because it was our first time here they were patient with us and our subs were PHENOMENAL What a great experience and inside a publix too. 5 stars! Plus the grocery store has everything you could want or need if you're staying nearby check this Pubix out. It's an experience. Fine job and BRAVO!

Very busy and very well kept. With a few exceptions ( for example, at the info desk), staff and management are very courteous, knowledgeable and always ready and willing to help. Always fully stocked with fresh produce, meats, seafood, sushi...If they don't have it, they'll be get it for you and if it's not in stock, management will special order it for you. Since the recent management change, things have improved daily. There is ample parking, a seating area next to the deli and an on-premises Starbucks (no seating) . Overall 5*****. Highly recommended.

Great grocery store in a convenient, central location. Friendly workers and there's usually not a long line at checkout. Often has better discounts / sales than other Miami area Publix locations I have been to. However, the parking situation is a nightmare, especially at lunch time. Free garage parking shared with other businesses at 18Biscayne, but there is not enough space for all customers to maneuver in and out of the parking lot in a reasonable amount of time. It can take longer to park here (including waiting in line behind other cars) than it takes to shop for your groceries and check out! Everyone tries to park on the 2nd floor because there's an escalator down to Publix with a cart escalator for when you're bringing groceries back to your car. Convenient when available, but... almost every time I come here the 2nd floor parking is full. The rooftop/3rd floor usually has ample free parking spaces but you have to wait for an elevator down to Publix, which can take a while. So my advice is, go as early or as late as possible. Avoid this place at lunchtime and on weekends! Hopefully it will get better in summer now that a lot of the tourists are leaving.

If you're looking for desserts or birthday cakes, Publix has some of the best cakes and desserts. You can order online or call in to place the order to be picked up ahead of time. You can select the specific flavors, style, fillings, theme and much more. Publix always comes through, never a disappointment.

Really nice location. Located within walking distance from the Hilton which made it convenient during our stay. Love that they have a Starbucks location inside also. Located right at the front entrance. Parking garage available for free parking for customers. Store is clean and staff is friendly.

Publixes are so cold! That's ironically not so chill, but I get it. It helps keep things fresh. Employees that I interacted with were friendly. They have huge variety here, but would like to see them lean more into healthier and organic options. I was hoping to grab a sushi roll while here but they were close to out and the remaining didn't look all that well. The fish area also lacked wild options. The rest of the experience was as expected. They have a free parking garage for customers. That's a big win!

Decent Publix, it is within walking distance from the hotel I stayed at, literally a 3 minute walk so it was perfect. It is much bigger on the inside than I imagined. The best part was the liquor store right when you walk in, the employees were very friendly and so funny. They have a good selection of liquor you can find something for everyone.

Came in on a Sunday afternoon about 1 PM I had to order 20 subs for our crew working in a building nearby. Usually publix subs are very good but they take a long time to be made and can sometimes be a hassle, if it's not the right employee. Tayla and Whitney absolutely crushed it!! They both had a great attitudes and helped make pretty much every sub offered on the menu, despite the lines.

Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars.

I Will start off by saying i love Publix. I just really wish their deli was managed a bit better. Always short staffed for the amount of customers wanting subs. Most employees also finish with one customer then walk off before taking the next customer. There is always a line at the deli so be prepared to wait if you love the subs like i do. Also... they Never Ever have any wheat subs. They "always run out". Maybe they should start baking more wheat bread for the subs.

Honestly it's not the worst Publix, but it's definitely not the best either. Bakery seems to be on point but the deli is horrendous compared to other Publix's. I don't even get pub subs from here anymore, and every time I have decided to try again I regret it. They have a horrible attitude and the line takes forever cause they're soooo slow. They'll literally avoid eye contact with you when you greet them, roll their eyes, and act irritated at everything. The other staff has been generally polite and the store is clean and organized otherwise.

These young ladies in here are very nasty and rude I've never in my life as many times as I've shopped at Publix experienced such nastiness. It's not what you say it's more so how you say it. I walked in here to get some money orders to pay my rent something I always do. The fat one walked up to me whilst already getting my money orders saying you need 2 forks of ID I'm like well I didn't walk here with 2 I only have my one ID as always because I always come and my transaction is 2k So I didn't understand why today of all days these young ladies decided to make up there own rules. I said you know what that's fine I'll just get another form or ID where's my money.... Behold It's already in money order form .... So I'm like You think I'm going to walk out of here without my money .... A receipt ? Yea I don't think so. It is the new year and I am so disappointed at the lack of compassion this place has. Again I love Publix. Love shopping here. However today I think I'll find a new place because this is unacceptable If I have to leave my attitude and problems at the door when I go into work then you all should as well. People never know what other go through a smile would not hurt. A simple hello first before jumping into my transaction with that lovely young man would've sufficed. All this sense of authority for what ? It's not my fault you chose to work here. Let's do better Happy new years

Their escalators are always broken and you have to use the slowest and most sketchy elevator to go up one floor.

This Publix is convenient to the hotel where we stay before our cruises while in Miami. We have had to make a quick visit to replace something that TSA had confiscated or something we had forgotten to pack. We have always found what we needed. Travel size, for most necessary items, available. The staff has been very friendly and courteous. Because of the location and the direction from which we always enter, I have not seen any parking. That could make grocery shopping extremely difficult.

If you need to pick up a few items before your cruise this will do. But don't expect the selection you see in the suburban stores or in Fort Lauderdale. They do have a Starbucks inside the store that we frequented.

Excellent: I never write in Medias I love Publix there product are very good i trust them. and they are very proffecional. Thank You So Very Much. RGP. Miami,Florida

This is the place to go for a nice Ribeye steak !! they have the best steaks ever!!! better than any other store. Add salt and pepper and fire the grill. they are well stock and love their self-check out , In, and out in a breeze

This Publix is a mess. The front entrance looks like a homeless shelter. Never has items in stock--especially if they're advertised or on sale. The products and people in the deli are nasty. Produce department is hit or miss. Never know if there's stock. Parking garage is full of garbage strewn all over and I think homeless people live in it at night because there's urine and the stench is awful. Oh and dogs inside the store everywhere. Not service dogs just random dogs. Saw one pee on the floor. Bathrooms are disgusting because the homeless people bathe in it. People wandering around eating food and stuffing the wrappers on shelves. So awful. No idea why they can't manage it. It's basically new but looks like hell.

TAyla in the deli department had the best customer service I've ever experienced at this location. she was very patient, understanding, and kind. after a long day of work, I didn't expect such great energy, as I was in a bad mood myself. most people are annoyed by the end of the work day, but she really made me and my wife feel welcomed. 10 out of 5 stars

"I literally live in the building next door, and today I tried having breakfast at this café for the first time. The service, to be honest, wasn't the best. I suggest being much friendlier to encourage people to come back. We ordered an avocado toast, and it was really overpriced for what it was. This café could have become my go-to spot on Sundays, but they really missed that opportunity. Paying more attention to those details is my recommendation."

Service at deli and from employees in general sucks. Expect to spend at least 30 minutes without anyone even acknowledging you even though you may ask for help. Only one nice lady, other than that, horrible. Definitely the location where shopping is FAR AWAY from a pleasure. Does this store even have a manager?

Probably the worst Publix in the area. This one runs out of everything, even carts. If you're looking to complete your whole shopping list in one shot, best to go to a different Publix nearby.

I really like this place except for parking that can be a little difficult during lunch or evening hours. It large clean and good staff. Organized. I sometimes would just drive here to shop even there's 3 Publix stores around my home. These days there's more delivery shoppers in the store here than actual customers.

Whether it's trendy in this area of town, or for lack of space, this Publix in Wynwood/Edgewater is a two-story one with a cool escalator that I went on, just for fun! Parking garage is attached and in the rear of the building. While the set up of the store is just a tad different than most (the bakery is the first thing you see and what I gravitated to), you will find the same excellent selection of produce, meat & fish, deli, liquor, a pharmacy, and they deliver. They also have a Presto ATM! The store crew appeared to be good brand representatives, though I always wish for more smiles! This store is open 7 AM to 11 PM; except for holidays. Pharmacy hours are 9 AM - 9 PM, Monday thru Friday; 9 AM - 7 PM on Saturday, and 11 AM - 6 PM Sundays. Liquor hours are Monday thru Saturday; 9 AM - 11 PM, except for Sundays: 1 PM - 7 PM. Check www.publix.com for product recall alerts!

they are very loud at the deli. when you ask for what you want they give attitude. rushing you. I don't eat meat. I asked for the utensils to be cleaned. I was given a rude eye. for My preference ! the condiments are a MESS everything is mixed in with each other. all the lettuce looked out dated. tomatoes discolored. michelaine is slick when you ask her about what else is available. Nadine yells orders. they have to do better with customer service at the Deli. you tell them the products are not up to par and instead of understanding they look at you like your the problem. Publix is such a great shopping store they should make sure the employees keep up to what Publix stands for.

This market is in a prime location and has garage attached to it. My husband and I visited this market to get some knick knacks for our hotel room and were generally impressed. When you 1st walk in, you're faced with a bakery w fresh cookies that has an aroma you can smell throughout the store!! Oh wait a minute, there's a Starbucks when you 1st walk in and then the bakery... double whammy! When we 1st entered, there was a representative from Starbucks offering free samples of beverages and food items that are definitely worth buying. And back to the bakery... Oh the bakery! My husband bought the freshest chocolate chip cookies that were tastefully heaven sent. I wanted it fresh fruit so I peruse to the back of the store to their fruit section and they had an entire wall of fresh fruits! That wall was so colorful with the prettiest fruit that I did not know what to choose! I ended up getting a few other items but I noticed I was comfortable just walking around the store and locating items and really didn't even need to follow signage. Everything was kind of self explanatory and made sense. When you get to the front of the store, you have your customer service counter and then a few check out counters. Check out went really quick and fast. We were out of there in no time. Definitely my type of market experience :)

I live literally, right next door to them..... First of all.... Never have the Amount of reps to deal with costumer. Second of all... There's no customer service agent That are willing to help you!!! They always have a fr*aking attitude.... and when you do an online order, they never do it the right way. My household is a mixed of vegetarian and vegan people, so we ask for specific items!!! It never works!!! Is very annoying!!! Specially, when you have people allergic to ingredients. . I specifically said NO to certain Food. I can't deal with spicy food. And only asked not to add black peppers..... And my freaking sub was spicy as hell.... Do they understand food allergies? I don't think so!!!!!Do they want to get sue??? I guess so!!!!! Knowing where's this market is at!!!!! They should know better! I almost choked with a sub!!!!! I should sue them!!!!! I couldn't breath!!!! When people makes online orders.... Can you please, please follows instructions..... there are these for a reason!!!! I should get my Money back....... Unbeliveable!!!' I should Sue them!!!!! It happens all the time! I should take my business somewhere else!!!! The county should close them!!!!!

This Publix is located next door to GNC with its own parking. My husband and I decided to stop by this location this evening to buy some more fruit for the rest of our Miami vacation. With all of the poor reviews, I was hesitant to come here, but this location is so close to our vacation rental that it just made sense to come by here. I was pleasantly surprised by how clean this place is and the produce section looked very nice and colorful. I was also surprised to see the variety of cheese available for purchase here. There is a Boar's Head deli inside for sandwiches. But there are also some premade sandwiches and salads nearby in case you are in a hurry and there is a line for this deli. In the back of the store is the seafood section. Back here, there is some premade sushi and poke bowls. In the cheese/ dairy section, I was surprised to see arepa (ready to eat, cornmeal dough, ready to be topped with delicious toppings like cheese and meat). But being in Florida, I shouldn't be surprised. I really like finding these type of food items that are unique to the state, city, country that I am visiting. When we went to the front to pay for our items, the employee at the register was very friendly. Wait time wasn't that long, considering it was rather busy with lines at all the registers that were open. Overall, I had a good shopping experience and would shop here again if I lived around here. By the way, there is a large wine section here, categorized by country. There is also a liquor store that is still part of Publix but in a separate store from the main part of this store (called Publix Liquor). There is also a pharmacy by the back front of the store and there is also restrooms in this area as well. Lastly, there are 2 Redbox kiosk machines by the front entrance of the Publix Liquor store.

I mean it's like their only big grocery chain besides Walmart of course but I could careless to shop at either but Walmart a most definitely be the 1st option is all I have to say

This is Publix's attempt at being a functional urban grocery. Heavy emphasis on attempt. The store is small and high volume. And it's not for the faint of heart. TLDR: don't come here for actual groceries and be wary of the quick serve and clientele. Want a sub? (I'm not a fan so you all have at it) You will wait forever based on the lines. Honestly I'm too scared to ever try the messy manhandled hot bar. Eww gross. Want sushi? It's so sloppily made I've found shrimp shell pieces in my supposedly just fish rolls. The labeling is all sorts of jacked up, and it's more than possible that tray you are looking at has been carried then dumped. (There's a reason the sauce is all smashed up on the cover.) Want to check out? It's a crapshoot. Be prepared to wait. And wait. And get run into by a few carts. And maybe have some clueless diva try and curse you out for not letting her cut in front of your 7 items with her 3 items in the 10 items or less line..... The customers are a mix of complete aholes like the lady above who also then tried to bully me all the way out of the parking lot... but it has a lot of vagrants too and I've been approached by people trying to get cash in exchange for using thier foodstamp cards for my groceries. (That would be a no. Please feed your kids.) and others in the neighborhood have seen open theft. The ONLY reason this place gets three stars is because the employees do always try, seemingly always short handed, but always courteous and as helpful as they can be in the midst of what seems to be a experiment in how not to manage food retail staffing. Don't get run over on your way to your car..... there's a crowd on either side who can't take the extra minute to go to the next level where there's spots. And you might get stuck for 30 minutes getting out of the garage because gorsh forbid anyone turn right and take the block instead of backing up all lanes to and from biscayne with thier ridiculousness.

Publix Super Market at 18Biscayne Shopping Center on Biscayne Boulevard in Miami is a well managed Publix location that has everything that you need and more. I really like the location and selection that they have available here. The staff here is very resourceful and helpful.

This only pertains to the pharmacy. Today was the third time the pharmacy incorrectly handled my medication refills, letting them expire by using them in the wrong order. Now I need to go back to the doctor and pay for expensive blood work wasting my time and money. As I was trying to explain to the assistant what happened, Michael the pharmacist literally snapped at me in front of a line of customers. Inappropriate. It was their clerical mistake and they give attitude? I can't.

Catalina in the deli department was truly so kind to me the other day that it warranted writing a Yelp review for a supermarket that is so popular it doesn't need to be on Yelp at all lol! She overheard one of her coworkers being pretty rude to me and came over and helped me right away without throwing them under the bus; I was just getting a small side of Mac and cheese that day but ended up going out of my way to come to this Publix for the rest of my trip. The selection in rest of the supermarket is great too, but this review is really about Catalina. Thank you for making my day, girl!

I like Publix. They are typically very clean and organized and well stocked. However I've noticed there's a change of pattern in the public stores in Florida. Years ago all the stockers worked at night. Now they have them working during the day, while people are shopping. This Hass to be equally frustrating for the shoppers as it is for the customers. It's extremely challenging getting down an aisle when there is a gigantic dolly and a guy stocking shelves. Again, it must be frustrating for them to have all the customers up and down the aisle while they're trying to do their jobs. I understand they're trying to save money. But having the stockers work at night when there's no one there was a beautiful thing.

Long lines, not enough registers open. I asked for help and did mot get it at all. Service should improve.

Do not use Publix delivery or Instacart. They are the most incompetent bunch of idiots that do not take their business seriously. You pay additional fee on each item and then the items are up charged, but when you go to pick it up there's no one to deliver it and the people for a public say "we have nothing to do with Instacart it's a separate company and they're always having problems a real lack of customer service."

The store is big and has plenty of parking. The staff for the most part is completely uninterested in helping and have no clue of what customer service is. However on occasion you might find one or two staff members that actually help. The majority of their produce is priced high, the canned and packaged goods are regularly priced. The bakery section is actually good. The empanadas are delicious and well priced and the attendant was actually one of the nicest people; I thought I had left the store and gone elsewhere for a moment while I was talking to her. No Apple Pay. THEIR PAPER BAGS HAVE NO HANDLES!!! Which is ridiculous it forces many people who don't bring their own bags to choose plastic!

I just dropped by for a flu shot.the pharmacists are very friendly and professional. Everything was done fast and smoothly. I also received 10 dollar gift card as well

There has not been 1 time that a visit to the deli has not cost me ~45 minutes of my life. Laziest, slowest deli I've ever experienced. They truly don't care whatsoever.

Horrible experience at the hot food section today. I bought the mojo pork with Mac and cheese and collard greens. There's no two ways about this...it was one of the nastiest meals I ever had. The meat was doused in mojo sauce and the Mac and cheese tasted funny. I wouldn't be surprised if someone there is trying to poison their customers. When I brought this to the attention of the manager I couldn't help but notice her smiling. Really??? Is there something funny???

What I have really appreciated during this pandemic is the ability for me to use curbside pickup. This wasn't a new device offered but I had not taken advantage of it. It honestly has great to have this option. The app works smoothly with the shopping of my groceries as well as initiating the pickup. I usually don't have to wait at all when I get there as my groceries are being brought out as I pull up. There has been inconsistencies in quality of this service. You will pay a markup via Instacart on groceries to use the service. Having the option is still worth it for me.

The absolute worst and dirtiest Publix in FL. Never parking available, Escalators are always broken. Severely understaffed.

Angela makes the best pub subs. I always go when she's in to get my sandwich. This publix has a much better assortment of food than most in Miami. Especially international, im able to get some snacks and drinks i miss from home. I go here before i leave work instead of stopping at the one by my house because of how much better stocked it is. As for the people complaining about others buying up food, being asked to wear a mask, and acting all around entitled... there's always online shopping. They can refuse service for any reason. Grocery shopping is a privilege, not a right. Don't yell at people for doing their job! Ive never had anyone here yell at me or use racial slurs towards me like so many reviews state. (Ive come here for 6 years) . Either those reviews are completely made up, or those shoppers are buttholes.

I actually liked this place. It's colorful, clean, and easily the most convenient place by far to my vacation spot. Looks like a lot of reviews are on the deli, which honestly I don't care about, but the choice and selection here is actually really good. Toiletries, Shampoo, Veggies and Foods all have a solid selection; Nearly everything I need is here and the service is pretty good. Every staff member I asked knew where everything was, which made shopping here quite pain free. Alcohol is in a separate section with its own cashier and room. Haven't had an issue in my 4 visits here during my 7 day stay in Miami. I actually would come again if I stayed nearby, this place was lit.

Marencia from the deli department is a true leader, can handle large crowds and makes exceptional chicken tender subs. Fantastic vibes and friendly service ! Thank you for your excellence.

Publix is truly where shopping is a pleasure. Groceries are always neatly stocked, the place is clean, they are consistent, the deli is amazing, they are happy. They are somewhat pricier than other stores, but still my go to grocery store.

Terrible service at the deli meats counter, very very sad to have this as my 1st experience at this counter. The counter associate was very rude, like I was bothering her when I was ready to make my order. Then when she went to weigh the cold cuts there was other meat on the weigh machine and she was bothered by me telling her that and then in front of me gave me an attitude and was rudely talking about me to her other team member. Isn't @publix supposed to be one of the most friendly, hospitable grocery stores out there?

Whew... where do i begin? Today was a horrible experience. I went to the customer service counter to purchase a $1,500 money order with my debit card like I do every month for my rent. I was greeted by a very racist man named Steve who informed me that using my debit card wasn't allowed. I asked him when did this policy start? He claimed it's been forever. I asked to speak with a manager. Steve then presented Nancy who was extremely condescending and disgustingly rude. I had to stop our conversation at one point and ask Nancy if she knew me outside of Publix? I couldn't understand her misplaced anger towards me. I continued to try to explain I'm using my debit card and entering my pin. This is how I do it every month. Nancy pretty much continued her drama as if she wanted to fight me. Finally a very sane and normal Joe appeared and explained that I'm actually correct and using my debit card is within their policy. Needless to say if Joe didn't arrive, the police were probably going to get called for an assault. Someone need to definitely give Steve & Nancy a course/lesson is customer service as soon as possible!!! Their behavior was unacceptable.

I've had good and bad experiences here but overall it's good extra bonus for having a Starbucks right inside the store.

Not my favorite place to get groceries! Prefer Whole Foods or Trader Joe's. Every time I come I feel like I can't find the ingredients I need. Location isn't my favorite either for parking.

I order lunch from here alllll the time and I must say it never disappoints. My fave is their Hawaiian poke bowl yummmmm. It is always fresh and I have no complaints. Their sushi section is always fully stocked during the week for lunch! This bowl has salmon, tuna, avocado, sushi rice, lettuce spicy mayo and eel sauce ! Definitely at try if you haven't!!!!

Clean, easy parking, fast check out, fast pharmacy, great subs! I wish they had sparkling water in the refrigerators though (hint hint)