Publix Super Market at New Tampa Center

Excellent produce and fine diversity of trademarks. More expensive than other markets. A strong trend to compensate your buck is seen in exchange of the quality of the products and it's superb service.

Expensive and only one cashier working. Two workers at self-checkout were just talking having a good time, not helping customers. The customer service counter was busy with one person and a line of people waiting with 10 items or less. No 10 item or less line open. Another employee just working lotto. For how much more expensive Publix is compared to other grocery stores. great customer service is expected. This store has gone downhill for a few years now once self-checkout became a thing.

This was my go to store, but the deli is consistently disappointing. Multiple times went in for rotisserie chicken & either they weren’t ready yet @11am or they simply were out of chicken. ( didn’t get delivery). The last two times I went to get subs, but only 1 girl was waiting on customers, a second girl was working on phone/app orders. I waited this last time 10 minutes behind a woman getting 4 subs. They had at least 3 associates standing around talking & joking, but no one came to help. I asked if they had anyone who could help me & the girl making the orders simply said “no”. Very dissatisfied with the service at this deli. The seafood dept. is also difficult, I asked for a piece of salmon around 3/4 pound, preferably over than under. The woman cut me a piece under 1/2 lb & told me I shouldn’t expect to get a certain weight!!! I always order by weight & she would not get me another piece. I guess I’ll go back to the store in Wesley Chapel.

I went into the bakery today to speak with the assistant manager, Jessica in regards to a wedding cake consult and she was extremely unhelpful. Our “consult” was her in a rushed state basically asking us what cake and that’s it. When we asked her a question about having it emailed to another store near our venue, she was extremely unattentive and wouldn’t even tell us what store to even go to. Extremely unsatisfied.

Big thanks to Graci in the bakery section, she was so nice to help me with the cake for my little one, you made us happy 💕

A BIG THANK YOU SHOUT OUT TO DIANA! Yesterday, I realized my bankcard was in my car when getting to the self-checkout. Explaining my dilemma to Diana, she offered to have items waiting at the courtesy desk. Upon my return, seeing Mia at courtesy desk, I swiped my card,, Diana had already rang up and bagged all my items. This may seem like nothing to many, but common courtesy is a BIG DEAL to a senior person! Thanks again DIANA AND MIA! I Love the PUBLIX atmosphere!

I believe her name is Tori younger girl took my subway order she was such a sweet heart and she definitely makes me want to come back again ! ❤️wonderful service by the young girl who took my order

Cynthia at the Deli was extremely sweet and was so sweet to my family! 100/10 We will definitely be back, she helped us with any questions and made our day! 😁