Puckett’s Market and Restaurant- BNA D concourse

Extremely slow service — make sure you don’t have a tight schedule if you sit down to eat here. My chicken took nearly an hour to arrive, and when it did, it was dry and tough. The fries were cold, which made the wait even more disappointing. They did have live music, and the musician was talented, but the volume was turned up way too high, making it hard to enjoy a conversation. Overall, between the long wait, lackluster food, and noise level, I would not recommend dining here.

Had a quick turn around business trip in town and stopped here for breakfast. Biscuit was tough but the pancake was really good. Crispy edges and soft fluffy middle and not too thick. They had their own syrup which I thought might be the best syrup I’ve ever had. Really good. The live music happening in the dining area was a great experience.

After seating our self, staff arrived a few minutes later. Went to order a burger, had no burgers and they were out. Pork sandwich was okay. After food arrived, had to get your own silverware and no ketchup. Had to interrupt the host to get silverware because he was watching videos on his phone. Had to go to the front and ask a different waitress for a refill. Only time we seen our waitress was to take our plates away and then asked if we needed a refill when we were done eating, then sat down and was on her phone, after 10 minutes, we asked for our bill. There were only about 6 tables the entire time we were there.

The atmosphere was good and there was a large amount of seating. A solo live band was playing on a small stage with light music that sounded great. The Nashville hot chicken sandwich I got on sourdough bread was mostly bread. I love sourdough bread, but this bread was just overwhelming. You can see it from the photo. A coworker got the entrée salad and it was good.

Service was fast and nice with live music. Ordered the piggy Mac. Good flavor but was watery. Came out on a little skillet like it would actually be hot. It was just warm like it had been sitting for 40 minutes. I was tempted to ask them to throw it in a microwave.

I am so tired of monopoly restaurants in airports. Don't get me wrong. There are some stellar spots out there amongst the terminals in different cities. Those are just gems. This is the chaff that makes you enjoy those. The prices were loud and proud, but I was expecting that. The food was sub par quality which I was hoping to avoid. When they have a sit down spot in an airport and give you plastic wrapped utensils that are so cheap that the fork tines are like spaghetti, you know you are paying a lot for nothing. I had a wrap with fries. I should have just gotten protein at a newspaper stand. That wrap had the taste of hospital food without the care of my health. The fries were ok and ketchup makes it all more homogenous. The seating was terrible and the staff were overwhelmed. Management dragging in more dimes at other people's expense. Not a spot I will visit again during a Nashville layover. There's better spots in the airport.

Live music to start.. Price is good for an airport. Let's talk about Rachel.. Works hard... Easy to see. Took our order.. Receipt was correct food did not match. She said is on the way.. Came to the table this time like completely perfect. You have to love when a server pays attention and goes above and beyond. Great job.

Puckett's market and restaurant at the airport offers some market items like bottles beverages and bagged coffee and coffee mugs. The restaurant section offers a varied menu including a kids menu with a 3 veggie plate. I chose the sweet potato fries, crispy and hot for a snack. Last time here, I ordered the tomato soup, yummy. This venue offers live music, usually one singer and a microphone. Sit in the accessible tables near the music for a jam or sit father away at accessible tables or at high tops at the full bar, a bit farther from the music to enjoy the entertainment as quieter background music. Great service here.