Ava S.
Google
Two weeks ago, my partner and I visited your bar with high expectations, hoping for a refined cocktail experience in what we had heard was one of Amsterdam’s top-rated spots. We were initially pleased to be seated at a lovely table by the window — unfortunately, everything positive ended there.
We found the cocktail menu disappointingly limited, with a noticeable lack of variety. The majority of the drinks featured Bacardi-based spirits, which felt more like a branding push than a curated selection for discerning guests. At €20 per cocktail, we expected a sophisticated and balanced drink — instead, they were underwhelming and noticeably lacking in alcohol content.
To make matters worse, the attitude of the staff left much to be desired. The bartenders and servers came across as cocky and self-satisfied, seemingly more interested in projecting an image than delivering genuine hospitality. For a bar that markets itself as high-end, the service felt amateur and inattentive, far from the five-star experience one would expect.
All in all, it was a disappointing evening that did not justify the price or the reputation. I hope you take this feedback seriously, as it reflects a gap between your brand image and the actual guest experience.