Pullman Port Douglas Sea Temple Resort and Spa

Very welcoming staff on arrival. Room was Ok but woke up in middle of night to find floor was saturated. Spoke with Reception at 8am who said they would look into it and if same on my return from trip would change my room. On return the floor was still wet (plus patio doors would not open). Changed room but as clothes had been in a damp room all day they felt wet. Surprised I wasnt given an upgrade due to defective room. No real apology re my damp clothes. Swimming pool was lovely and really big, as hotel wasnt full was easy to get a sun bed. Another issue was room service, my room didnt have a table and therefore would have expected a tray to eat from (no cutlery also, had to ask). Very hit & Miss. Breakfast was great and I also loved the fact you could opt to not have room cleaned for AUD20 discount per day. Its quite a way from Piet Douglas but easy to get shuttle at AUD15 each way. I would stay again as staff were lovely pool was superb and food was pretty good and good price.

I throughly enjoyed our stay at the Sea Temple. The pool was magnificent and clean. Rooms were clean but a little dated. The breakfast at the restaurant was very good, but we did not eat dinner there. The menu was limited and we found much better alternatives in Port Douglas. However what stood out was the friendliness of every staff member we interacted with! We felt like valued guests. Overall I thought the Sea Temple provided a great experience at a reasonable price.

Overall, my stay was pleasant. However, it was disappointing that my room key stopped working at 11 a.m. on the last day, even though I had arranged for a late checkout. The front desk quickly reactivated the key when I informed them, which I appreciated. The cleaning was generally satisfactory, but after staying for a week, I started to notice some hair on the floor. It would have been even better if the floor had been cleaned a bit more frequently. The pool was great, and our kids had a wonderful time. The poolside bar was excellent as well. When we ordered food at the bar, the staff brought it over to us, and that service was very much appreciated. The New Year’s Eve event felt quite simple for the price, and I didn’t find it very enjoyable. If I stay here again over New Year’s, I would probably skip the event and spend the evening at my own pace instead.

We stayed at the Pullman hotel for 10 nights in the penthouse. Whilst the Pullman Sea Temple at Port Douglas is a very beautiful property. We found the service did not match up to the rating of the of the property. Drinks were nice at the pool, 3 of the staff were nice but the majority did not as nice. Lunch on the first day was disappointing, thick tasteless pizza which we thought was frozen and then heated the poke bowl was $37 with no sauce plain rice and just tasteless. We waited 40 mins for the food and the restaurant was empty. For the price of the food we expected better. Our kitchen bin was not emptied for three days. We had to pull the bin out of the cupboard every day so that the cleaners would notice it. Our room did not did not get service until 330 or 4pm every day. The Smart TV did not connect to the Wi-Fi so we used our laptop to watch movies. There was no shampoo or conditioner and also the body wash ran out. The bar tender was rude to my Daughter. They gave us $100 credit for all of this but we would have preferred to have had 5 star service. We found the restaurant staff to be unhelpful and felt they did not want to go out of their way. So because of all of this we would not return.

Our stay was incredible, we had a couple of little hiccups with our room but the staff were very helpful in fixing the issues. I was sad not to be able to take advantage of the day spa as they were booked out the entire stay. The pool was incredible, and open until late. Lots of shaded areas to be in when the sun was too much. All the staff were amazing and so helpful. We never felt like we were a hassle. Would highly recommend and will definitely be back, we will definitely book a pool access room next time!

Had a beautiful meal tonight in the lagoon Restaurant. Absolutely fabulous. Wine (dead man walking) went really well with our Thai style Nannygia fish for two. The service was excellent and the menu was well explained by Daniela. Will definitely be back soon.

Room was clean and beautiful. The bathroom was spacious with double sinks and a large jacuzzi. The staff were friendly and provided great service. One of the highlights is the pool which is gigantic, well maintained, and encircles much of the hotel. I definitely plan to stay here again when we come back.

I am currently staying at Sea Temple Resort Port Douglas and, unfortunately, the overall cleanliness is well below the standard I would expect from a resort of this positioning and price point. The accommodation feels tired and in need of a thorough, deep clean. Surfaces, fixtures, and general areas all appear as though they haven’t had a proper wash or refresh in quite some time. It’s not one isolated issue, but rather an overall lack of attention to cleanliness that detracts from the experience. Sea Temple has the potential to be a fantastic resort given its location and layout, but at present it simply doesn’t feel clean or well-maintained enough to justify expectations that come with staying here. A comprehensive clean and better ongoing housekeeping standards are genuinely needed to bring it up to the level guests would reasonably expect.

I was impressed with this place. Stayed for three nights while on a huge group trip and loved the spacious rooms they felt more like an apartment than a hotel. Huge, expansive fully stocked kitchen with two bedrooms, a large lounging room, a bathroom, a large balcony with spiral stairs leading up to the shared rooftop area with a jacuzzi. Awesome! These rooms also have laundry available for free with all the amenities to do laundry you need. This was amazing bc I had a full bag of things I needed to wash for the rest of my trip as well as some tennis shoes I washed. The resort is stunning - based around a huge shared pool that branches off from the main lobby and has "fingers" that go left to right with first floor rooms that allow pool access and water views. This place embraces nature (of course) and has active breeding of birds and lizards and such in the garden spaces. If you are a family of people on vacation this is a wonderful spot to stay as it feels like home away from home with fully stocked apartments for use as well as garages and parking. To be clear - it's not 4-5 stars - more like 3.5 as the food and service level is nowhere near 4-5 star level. But it is comfortable and pretty and convenient to the Great Barrier Reef if that is why you're here.

To be very honest with you, the resort is ok. If anything, it's mediocre at its best, but we must never settle for mediocrity. Nothing is terrific enough for me to form a positive opinion. Vice versa, nothing is terrible enough for me to form a negative opinion. Like it's just ok. The pool is big, that's about it. The room comes with all utilities, though they are old and worn out. One of the light bulbs even went out. The beds, especially the pillows are really uncomfortable. I am literally suffering from so much back pain right now as I am writing this. The WiFi speed is somewhat below the acceptable standard. The staff is cool; they aren't exceedingly amazing, but they are fine. The Vie spa was quite a bit of a let down to be very honest. I did the Heaven On Earth treatment. The treatment includes a massage, a facial, a scrub, and a foot therapy thing. The massage was not great. The masseuse seemed tired and legit did not assert any pressure on any parts of my body. The facial was good though. My face was left fairly soft afterwards. The masseuse had very little attention to detail. I more or less had to lay the massage bed out myself. The warm pocket for my foot was also not properly put on for me, leaving one of my foot half out. For more or less the same price, you can probably go to resorts in Thailand, Bahamas, Phuket, that provide much better service, leaving you more satisfied and happy. To sum it all up, the entire experience was meh. Factoring in the price you're paying, don't really know if the the trip was worth my time.

This was definitely a resort with many WOW factors. To register, you approach the open air reception desk with friendly staff. The ambiance and plantings are very tropical in this area with comfortably grouped seating areas. There are two stories of rooms, but all of the accommodations are situated around lagoon style pools that wend their way around the property. Just walking to your room is a relaxing experience. Our room was clean with a huge bathroom, including a hot tub! There was plenty of room and a comfortable bed with sliding doors leading to a small patio overlooking the pool. When we checked in, I was a little worried about crazy pool parties late at night, but it was actually quiet during the late evening time. The fitness center was fantastic! There were two small rooms, one with up-to-date treadmills and elliptical machines; the other had weight machines and a wonderful assortment of free weights. These spaces were modern and very clean. During our 3 night stay, we ate breakfast everyday in the beautiful dining room. The food was traditional breakfast fare, but the room was open to the air and near the pool, so quite a nice place to linger over a last cup of coffee or tea before starting the day.

Pullman Sea Temple Port Douglas features a stunning 3000m2 lagoon style pool in the centre of the resort. You can swim around the resort or simply relax with a cocktail in your hand. The pool and bar areas are the centrepoint of this resort. But there are other options. The rooms are big and some have their own private plunge pool. Water temp is a little chilli June - October. Take a walk along the beautiful Four Mile Beach or get a treatment at Vie Spa - it's all up to you. For lunch or dinner they have a nice cuisine at AQUA Restaurant. It's not that far out of the township so take a local bus or taxi to the village of Port Douglas or hop on a sea tour and explore the wonders of the Great Barrier Reef. Ratings out of 100 Position: 90 Noise levels: 85 Servicing of rooms: 90 Cleanliness: 90 Pool and rec. areas: 95 Value for dollar: 58 Overall Rating: 90 (very good) #ResearchAndTravelServices #facxual_events

Amazing Resort!! Stayed for 3 nights in December. Upgraded to plunge pool apartment at check in. Dined each day for breakfast, great food and plenty of it. Not so keen on the pancakes however (if I am going to be picky). Pool was great and we utilized both the lagoon pool and our private pool. We also had room service and the food was delicious and timely. Service was really good. Bit of a hiccup on the bill on check out, built quickly rectified with no issue. The best thing about the stay though the bed!! Both the pillows and bed were so comfy that I didn't want to get up each morning. All in all awesome stay!

The Sea Temple Port Douglas is stunning. My husband and I have been to Port Douglas 3 times to celebrate anniversaries. The last time we stayed at the Sea Temple Port Douglas resort and were totally blown away. We had a 2 bedroom plunge pool apartment which was spacious, modern and private. Next time I would stay in one of the swim out apartments though as the plunge pool apartments are around the edge of the resort and you don't get to enjoy the full resort atmosphere as much as you do with the swim out apartments which open onto the beautiful lagoon pool. The restaurant buffet breakfast was delicious and the one dinner we had there was divine. The beach is only a two minute walk away and town is about a 10 minute drive although there were a couple of local restaurants within walking distance. The day spa there is expensive but absolutely worth it...... stunning! I would actually recommend the Sea Temple to families as well as couples as the apartments are self catering. Loved, loved, loved the Sea Temple. Can't wait to go back!