Ashwini P.
Yelp
Ever since Punch Bowl opened up in the new Hilton, I was excited to try it out. I was hoping this could be my go-to for drinks or dinner, since it is the closest sit down restaurant to me. My boyfriend and I made a reservation for a Saturday night and were excited for a nice meal and drinks. Unfortunately, our experience was lackluster and I won't be coming again for food, only for drinks.
Ambiance: We requested to sit on the patio, which is lovely and large enough. It is blocked off and on the side street so there was no traffic close by. The weather was nice, and many people were dining on the patio with us, but there were still a few empty tables. Because it is a hotel restaurant, the other guests were a mix of families staying at the hotel, locals, and older adults enjoying a meal. Definitely far from a young, hip vibe. However, we wanted a quiet, relaxing meal for our date night so it was perfect.
Drinks: We ordered the Muddy River mule and the Riverway. The mule came in the cute, traditional copper mug and was raspberry heavy, but not very sweet. The Riverway was also not very sweet and slightly sour. I couldn't taste the strawberry flavor as much as I would have liked. Both drinks tasted very strong, yet we didn't feel the buzz that would correspond to the strength of the drinks we believed we had. Not very impressed overall. I will say, I had the sangria during a previous visit (just for drinks), and it was very good- would recommend.
Food: We ordered a few things to share, but felt the menu was quite limited so we weren't overwhelmed with items we wanted to try. We started off with the cheese board. It came with 3 different cheeses (1 of which was a blue cheese :( ), about 4 pieces of grilled bread, some strawberry preserves, candied walnuts, and dried strawberries. The menu lists "housemade jams and preserves" but they must've made a typo and meant to say "housemade jam or preserves" The portion was on the small side, with a measly amount of accoutrements. We also ordered the Mezze platter and the potato gnocchi. The Mezze platter was by far the best thing we got. It was huge, with generous portions of delicious bread, whipped feta, and hummus. Lots of veggies, with the pickled cucumbers, sautéed eggplants, and olives. There were many combinations to try out and we enjoyed this dish. The gnocchi was very disappointing. It was on the small side, and the texture of the gnocchi was more boiled potato than pasta. I'm not sure it was cooked correctly. Additionally, it was room temperature-slightly cold which definitely didn't complement the South Asian-reminiscent flavors. From the description, I was expecting Italian. Pesto, pine nuts, squash, gnocchi. However, it tasted like an Indian vegetable dish our parents made for us at home. Not what we were expecting or wanting. To top it off, we ordered the almond streusel cake. This was pretty good. I'd give it a 8/10, since it hit the spot after an otherwise mediocre meal.
Service: For a fancier, more expensive meal, I was expecting a certain level of service. Unfortunately, I felt that the mediocre service negatively affected the meal. I'm not one to normally care about how positive the service is, but when it detracts from your experience, it is worth noting. It wasn't even about our waitress; she was great. The overall experience created by the waitstaff was not very pleasant. We were sat down and introduced to our waitress. A different server brought out our water, and said not a single word to us, not even hello. I knew we were off to an interesting start with that awkward encounter. Our original waitress came to take our drink order, and came back later for our food order. She was friendly and went out of her way to take a picture of us, which we appreciated. Midway through our meal, they started putting away the patio furniture. Tables and chairs from around us were being dragged inside, and it was very distracting. There were still around 4-5 other tables occupied on the patio too, and it was around 2 hours before their closing, so I'm not sure what the rush was. About 30 mins after our meal we realized that my boyfriend forgot his umbrella at the table,
so we went back to see if they found it. We asked a waitress if anyone had seen it while they were putting away the furniture (at this point all but 2 occupied tables were gone from the patio). She said she'll check and came back and told us no one had found it. She took his number down and said they'd call if they found it. 2 weeks later, and still no umbrella. Can't blame them for his mistake, but it's surprising that they didn't encounter the umbrella when it was right on the chair at our table.
Overall: Punch bowl gave us an expensive meal ($100+ for our meal and we didn't order many items), not very tasty food or drinks, and meh service. I would not go back for dinner, although if I was wanting to meet a friend for drinks 5 minutes away from my place, I would consider it.