Puro Hotel Palma

Beautiful boutique hotel in the heart of the city. I had the single room that was small but well organized with big windows overlooking the courtyard. The morning breakfast was great. The staff friendly and helpful. I enjoyed the relaxing space on the rooftop terrace. By booking directly on their website it included a free day access to their beach club about 15 minute drive away.

An amazing hotel, in the old town in Palma. Ideally located within walking distance to everything: restaurants, bars, the cathedral... 15/20 minutes journey from the airport. The buffet breakfast is one of the best I have had! I would highly recommend staying here when visiting Palma. The old town is the best location in my opinion!

I can't say enough about my experience at this gorgeous palazzo hotel. My onky regret is that I couldn't stay 5 days instead of 3.|From the greeting at reception the first afternoon, to my gorgeous spacious room with complimentary straw shopping bag, to the dinners each night custom made for me.||In particular was the pleasure of meeting Anna at reception. She helped me with place to visit, was thoughtful and responsive when I needed anything. |She could not have been more charming,||I will return to Mallorca just to stay at Puro again!

Absolutely lovely stay in this quirky hotel. Breakfast was amazing staff very friendly and helpful. Only problem was our key cards had to Lee being reset which was a bit of a pain. The location is excellent right in the old town with great access to the harbour and a multitude of fabulous restaurants. Really handy transfers to beach club only issue was availability of timings. We got a taxi one day which was absolutely fine.

Great location of all of Palma and surrounding area, my room was huge with a massive bath and bathroom. Staff were very helpful at both breakfast and on the front desk also. Also quiet considering where its located. Handy for restaurants and great bars

Wonderful hotel. Perfect location for visiting and shopping. Amazing staff who booked sunbeds at the Puro BeachClub and at the Bestnik restaurant for us; both highly reccommend experiences! We will definitely be back! Thanks for all Puro Hotel.

Fabulous hotel in the centre of Palma. Great location for all of the neighbouring bars and restaurants, not to mention the shops! The hotel was lovely and all of the staff were really friendly, the room was small and compact but was comfortable.|Breakfast was fantastic and the rooftop lounge pool was amazing after a day at the beach. Would recommend!

Our stay at Puro was absolutely wonderful! Everyone was so lovely, helpful, and incredibly sweet with my 11-year-old son. Anay and Jimena were especially kind and attentive – they took such wonderful care of us!||I will definitely be back.

I stayed here for a few nights during off season and it was fine. The front desk staff were always very nice and helpful and the cleaning staff was nice too. I thought there would be more to do in Palma, but after staying there for three nights I would get a car and stay in the country side instead. Location wise Puro has a good location in the old city, but it is easy to walk to another part of town from the hotel. Our room was comfortable but I chose the room with the bathroom up a flight of stairs and instantly regretted that. The bathroom seemed like it could use a little refresh as it was a bit run down. I did enjoy the roof lounge area, especially during sunset.

DON'T COME NEAR THIS PLACE. The front desk and reservations office is dishonest. I had booked three rooms and had to unfortunately cancel, well in advance of the full week's notice. They claim I did not cancel. Instead they charged me for all three rooms for the entire stay. They had no concern about me and my party. And claim that I did not call to cancel the rooms. I can prove that I did cancel, but it's been almost a year long ordeal of fighting with them. STAY AWAY!!