Tyler F.
Yelp
We didn't get the groceries we paid for since Nick, the night crew manager running the store at night, tried to start a physical fight with my partner and I as we were leaving. Now I should have called 911 and got the groceries I paid for immediately, but I knew the store managers to some degree and expected them to handle it competently. The next morning, I went into the store and talked to Alex, the assistant store manager and Sahit from HR, got my groceries, and expected them to reprimand the employee for being violent and an obvious liability. They seemed receptive at the time.
A few days later, Danielle the store manager with her massive brain concluded that Nick did nothing wrong, now me personally, I think customers should be able to walk out the store with the things they pay for. To say I was surprised at what she said be an understatement, this is the store manager. It happened underneath multiple security cameras and Dannielle got the whole Cinemax experience of her employee attempting a fight from any angle she wanted.
We shopped and checked out maybe another 30 something times, no problems, friendly conversations with cashiers. One night, and then low and behold, I hear Nick screaming an aisle away for my partner to come and catch him after work for a fight. Now for bonus points, Nick after walking away and trying to schedule a fight, called the cops and I see them after making my purchase leaving the store. He's sobbing to the police about me, actual tears, mind you I haven't said anything mean to him or done anything besides shop at this store. We were cuffed, then uncuffed, and got an apology from the store manager's boss, Chad the district manager, a week later.
Oh boy, if only there was someone who warned store management about a bad employee, what if store managers actually managed their store, last I heard he still didn't get reprimanded ( I could not tell why they simp so hard for this employee, I know other employees that were terminated here for much less ). I guess getting cuffed without warning and not getting groceries you pay for is defacto night crew customer service
This happened a while ago but, since Nick's friend ( another night crew worker here or former ), has been wishing death on my partner through texts and sending homophobic slurs. I thought hey maybe people should know about the great managers here, their friends, and please don't give your number to these psychos even if they seem normal enough
Now the actual store itself is fine, it gets plenty of revenue for its good location and good service from daytime cashiers, courtesy clerks, dairy clerks, and deli clerks. The actual properly functioning staff unlike its store management or night crew, is good. One of the few places open up late ( obviously don't recommend night time shopping here and the night crew employees aren't any better then the crack heads that show up late at night there )
If an incident happens immediately get a lawyer and request security footage because they don't want to be liable for any mishaps. Trust me they have those cameras everywhere, if something happens it's probably on it, wether they wanna give it to you or not. Don't hesitate to report crimes, go to the nearby sheriff department a street away or call 911