QFC

Today a dog constantly got in my way and plenty of other people’s. And when employees saw this, they did nothing about it. This is constant here. I’m tired of all the dogs this place allows in. It is against the rules for good reason. And these dogs are clearly not service animals. I saw three dogs in there at one time. How does that happen without a single employee doing something about it? I love dogs but they should not be roaming around where I buy my food and certainly not approaching me.

If you come over from a neighboring town and walk into this store, you'll just feel the Kirkland vibe here. I get it everytime I come here and it's a good thing! Kinda funky. The bars open and people are laughing and im here trying to find some hard to get walnuts. Next thing I know I have half tge staff challenging each other on who was going to find them first. Very funny. I love coming here, the staff is wonderful, the customers are thoughtful. It's an experience everytime I come here. Looking forward my next shopping order. J"

Best location of this NW grocery brand! Beautiful store layout and helpful staff makes it a joy to shop here. There is a fresh feel and design to the store. The physical location is the only drawback as it is difficult to find and the parking situation is challenging. It's underground pay parking, although they do validate at check out, it's easy to forget as it's not the norm.

Omg! I’m honestly shocked and furious! This store used to be my absolute favorite — even though it’s not the closest to my house. But after what I witnessed, I will NEVER step foot in this location AGAIN! The older short white lady at the self-checkout openly treats customers based on their race. She beams with smiles and kindness toward certain people but glares at others like they’re criminals — as if they’re stealing — just because they’re not the same race. It’s beyond rude, it’s disgusting! I can’t believe this kind of blatant racial discrimination is happening at QFC in 2025! I’ve been a loyal customer for 5 years, and this is beyond disappointing — it’s heartbreaking. I even spoke to my friend, and they experienced the exact same behavior from this employee. This is NOT okay, and QFC seriously needs to address it.

I used to be regular for over 6 years, leaving at least 1.5K on groceries every month, but the place has gone downhill in the recent couple of years. First of all the staff is not as nice as they used to be, and second the quality of the goods is not better than anywhere else but the prices are at least double. I know it is Kirkland downtown and a lot of rich techies work and live near by but the prices for mediocre quality products are unjustified so I am taking my grocery shopping somewhere else.

I left heavy water cases in my cart and the cashier couldn't quite reach so I offered to scan them for her. She instead insisted that I lean over my cart and move them for her. I have back problems so I refused to potentially hit myself. She started screeching at me. Talking I'm going to scratch and break the stretchy cord on the scanner. I then told her off and she said don't talk to me like that and I told her not to raise her voice at me and do her job. Absolutely terrible experience for me and the other customers and employees around. Got the look from the manager and bagger that this lady has been a problem. Good grief!

Bathroom toilet exploded water all over me when I flushed. Told the clerk, and she could care less. Disgusting experience matched with the same energy from the store clerk. Type of situation makes you hope the worst for this establishment. The health inspector WILL be coming.

Dear [Store Manager / Corporate Office], I’m writing to bring attention to a concern I’ve experienced as a frequent shopper at QFC. I’ve noticed that the store has implemented a policy to help prevent alcohol theft, which I fully respect and understand. However, what concerns me is that the policy doesn’t seem to be enforced consistently with all customers. For example, on multiple occasions I’ve observed that certain customers are politely handed their alcohol purchases to take to the register, while in my case, associates have insisted on carrying the items up front for me. I want to be clear that I have never taken anything without paying, and I have always been a loyal customer of this store. The inconsistent enforcement of this policy makes it feel like decisions are being made based on how someone looks, rather than a uniform standard. That type of selective enforcement is discriminatory in nature, whether intentional or not. I even have video evidence showing this difference in treatment. Associates including Jessica, along with another staff member whose name I don’t recall, have been involved in these situations. I’m not someone who usually raises complaints, but if a policy exists, it should apply equally to every customer. I respectfully ask that the store review this matter to ensure policies are applied fairly and consistently. Thank you for taking the time to hear my concern. I value this store and hope that all customers can feel equally respected when shopping here.