John L.
Yelp
I love Dim Sum, and one of my favorite things to eat are Soup Dumplings and Potstickers. I order these everywhere, and use them as a barometer for quality.
Decent place, good location, not good service...
Let's get on to the food...
We ordered the Su Mai, Soup Dumplings, Potstickers, Green Onion Pancake, and string beans.
They were all good; nothing outstanding, but good... They were all fresh made, the Su Mai were some of the better ones in Oakland. The Soup Dumplings and Potstickers could have used more aromatics (ginger, garlic) in the filling and were a bit bland. The string beans were very good, and the pancake was nice too.
I have eaten Soup Dumplings all over the place, and they are usually served with Black Vinegar and shredded ginger.
I asked for these, and my server acted like I insulted him. I informed that is how they are usually served, and asked for those items. He continued to justify why he did not serve them that way, although acknowledging that is how they should be served. He refused to try and get those items for me even after 3 attempts. My server acted like he had forgotten he was in the service industry, continued to convince me that I did not need those items, and made no attempt to get them for me.
After talking to him, I found out he was the owner.
Wow! I could not believe he would be unhelpful.
So service here is bad... the owner is too wrapped up in his own ego, and places that can't accommodate a customer's simple request like this should shut their doors; or get better servers...
Therefore I am docking 1+ star...
The decor was simple, and contemporary. A nice simple setting, more open than the typical Chinese restaurant. It was clean, and so were the bathrooms...
The parking could be an issue as it's location is right on Grand, but we walked there...
I may try it again, but honestly my interaction with the owner makes me reticent.
Be warned!