V C.
Yelp
Service over the phone while placing my order was ok, however, when walking into the store, I greeted the cashier, she stated how can I help you. I gave her my name and she got my food from the back. I noticed I didn't see my fries with my tips when getting into my car, therefore I went back into the store and asked her about the fries and she stated they were at the bottom of the bucket. I asked for napkins & utensils because there were none in the bag and she stated they were on the table by the door. The ribs were nearly dry, the fries were soaked in grease from the ribs because they put the ribs on top of the fries in the small bucket which fills up about a third of the bucket and the links are cooked medium with a tough casing when biting into it. When I called to inform her of this, she stated that's how we do it and if I wanted more sauce I could come back to pay for it or next time let them know how I want it. The fact that I informed the lady that this was my first time when placing my order, you'd think she'd informed me of how they prepare their food. To spend almost $50 for service and food like this, isn't worth it.