mike C.
Google
Where to begin? After being out on tour all day we thought it would be nice to have dinner at this highly recommended restaurant. The trouble started right as we walked in. The waiter was absolutely rude and rolled his eyes when we asked if they could accommodate a group of nine for dinner. Mind you, the inside tables were totally empty and the outside patio might have been at 30 percent capacity, at the most. We asked to be seated inside (to avoid the voracious mosquitoes) and were met with an abrupt "NO, outside only!" So we obliged and followed the waiter to an outside table. They tried locating us right next to a table of six who were all smoking away so we requested to take a table off to a corner which was already setup. The waiter rolled his eyes and started uttering under his breath in Italian. Another, friendlier waiter came over to take our drink order and then our food. The food came out and the quality was lackluster (it wasn't even worth photographing). It was just a step above a chain Italian restaurant back in the states, which we avoid at all costs.
During the meal some of the group were looking to order more soft drinks and during the ordering they were all told to be silent as the cranky waiter was taking the order and he was getting flustered and confused. A number of people in our group became upset at his continued rudeness. One would think after being locked down for over 18 months in COVID, a restaurant would go above and beyond to provide exceptional food and a service experience to its customers.
Don't waste your time or money here, your hard earned money can be better spent at some other great restaurants throughout the city and down by the Canals.