Quincy

As other reviews mention, this is a brand-new apartment that feels truly upscale. The environment is excellent, the community is great, and the amenities - including a top-notch gym - stand out. That said, there are a few ongoing issues: 1.The concierge service is mandatory, with no option to opt out. Unfortunately, mail deliveries are often delayed by 2-3 days, which is frustrating. 2. We were promised daily fitness classes as part of the lease and amenity fee. It's been over two months, and there's still no sign of them starting. 3.We were told the app would include a feature to request our car via valet. However, this feature is currently missing. Without it, we have to go downstairs in person to request the car, which can lead to delays - especially when a valet isn't present. If valet service is mandatory, having this feature is essential. 4. Super high HVAC fees.

As someone who is incredibly picky and has gone through more than my fair share of apartment hunts in San Francisco over the years, I can honestly say that the team at Quincy — especially Gabby and Karen — sets a whole new standard for excellence. From the very beginning, Gabby was nothing short of exceptional. She was warm, responsive, patient, and unbelievably thoughtful in helping me explore all the options that might suit my needs — and I definitely tested her patience with all my questions and requests to view different layouts and floors! Not once did I feel like “just another lead.” She genuinely cared, listened, and delivered above and beyond. Karen was amazing and supportive and made sure everything ran smoothly throughout the entire process. Together, they made what is normally a stressful and overwhelming experience feel seamless, human, and even joyful. The Quincy building itself is stunning — brand-new, thoughtfully designed, and in an unbeatable location — but what truly sets it apart is the five-star team (strong kudos to Gabby and Karen!!) behind it. It’s rare to feel this level of care, professionalism, and warmth all in one place. I’m beyond grateful for them. If you're apartment hunting in SF, look no further. This is the gold standard.✨

We had a wonderful experience with the team at Quincy apartment during our visit this June 2025. A big shout out to Gabby from the Quincy apartment team for the excellent apartment tour! Her knowledge of the property was greatly appreciated! She remained patient, despite our many requests to see different apartments. Thanks for showing us around. The apartment is brand new with lots of different options!

Quincy is a great community - from the leasing team to the concierge team. Very attentive and professional with an attitude that shows that they truly care! Not to mention the building sells itself with its beauty.

DO NOT RENT HERE!! A few of my friends live here and posting because of all the horror stories I've heard from them. Here's just a bit of what they've been dealing with: 1. Fees EVERYWHERE: beyond the already expensive rent, they tack on amenity fees, "club fees," and somehow split the utilities for common areas among all tenants. then random fees just appear each month - feels like they're making them up as they go. 2. Noisy construction and poor ventilation with smells circulating 3. Management is very heavy handed and slow: when residents try to address problems, management's go to move is sending legal threats instead of actually trying to solve problems amicably - a cease and desist was sent to some of my friends and they did not know about their supposed 'violations' before that. 4. Burst pipe and maintenance issues 5. Weird staff behavior excluding certain residents etc. 6. Leasing team is unhelpful - I wanted to tour and asked questions and no one got back to me for so long I had to call and email again 7. Bad/unsafe area Bottom Line: Looks great in photos and during tours, but living here is a nightmare. I was going to move here to but now I am not - you should know what you're really getting into! There are better-managed buildings in SF that don't treat you like a cash cow. Do yourself a favor and keep looking!

The man at the reception asked me to wait 10 mins for a tour. Then, after 30 minutes of waiting, came to say "oh we are sorry. I'm not sure why the leasing agent didn't come and take you for a tour. We can't do the tour anymore". Really frustrating experience considering you have to pay for parking to tour this apartment and then they have this annoying receptionist who lacks communication skills and couldn't care less about your time. Would not recommend.

Great building, but management falls short—particularly the leasing team, which has been dismissive and defensive when concerns are raised. a) House Membership The lease agreement states that the first 30 days of the House Membership would be provided as a free trial. However, through a clause in the Special Provisions, management pushed the trial to the second month instead of the first. This completely defeats the purpose of a “trial”—it’s meant to let residents evaluate the service before paying. This feels like a case of nickel-and-diming residents through forced add-ons rather than offering a choice-driven experience. b) High HVAC usage charges and inefficient HVAC system The HVAC bill is not based on individual usage but is shared among all residents. For 24 days, my HVAC charge was $109, which is twice the amount of my separately billed electric bill. The HVAC system is inefficient, frequently overheating or overcooling my home, and this issue remains unresolved. My total utilities bill for the first 24 days was $328 (excluding electricity) and is projected to rise even further as building occupancy increases. c) Internet Service Internet is $75/month and is managed directly by the apartment. You cannot choose your own provider or switch to a more affordable or reliable alternative. This lack of flexibility can be frustrating—especially when the service doesn’t meet expectations. d) Pet Screening Pet registration is outsourced to a third-party service that charges a fee. Even if you’re seeking a reasonable accommodation, your personal information may still be shared with outside companies for commercial purposes (e.g., insurance quotes). While you might be able to bypass this by emailing their support directly. e) Rules, Regulations, and Fees Management enforces numerous rules and may impose steep administrative fees for violations. It remains unclear whether these fees will be applied fairly or potentially misused. Some of these fees are uncommon and not typically charged by other luxury apartment communities. f) In-Home Package Delivery A $25 monthly fee is being charged for in-unit package delivery, which allows management access to enter your home at any time—raising serious concerns about privacy and security. Even if you opt out of this service, the full fee is still imposed, calling into question the fairness of this policy. They do not deliver large packages and package concierge do not work on Fridays or Saturdays. Update: They have stopped entering apartments following complaints and appear to be working on resolving issues with the package delivery service. Please ask to review the entire leasing agreement, including any addendums and special provisions, before applying. Don’t rely on verbal promises or surface-level marketing—read everything carefully.

I had the privilege of doing a walkthrough with Gabby from the team at Quincy, and I wanted to give her a special shout-out to her for being truly wonderful to work with! It was easy to schedule a walkthrough, she was genuinely interested in learning what I was looking for, and she was well informed and helpful with the many detailed questions that I asked her (since moving is no small feat in my book, I want to be fully informed). She was incredibly accessible, kind, friendly, tenant-oriented and knowledgeable--all in one, which is a rare combination to find in this city! I've worked and toured with dozens of agents during my many years in San Francisco, and she is without a doubt the best person I've worked with--so much so getting to work with folks like her may be strong enough impetus to prompt a move in the first place! I'd highly recommend asking for her, and hopefully you'll get lucky and get to work with her too. :)