Megan Hales
Google
I’ve been obsessed with Rachel Comey for years—well-constructed, functional fashion speaks to me—but my bank account doesn’t always align with my taste (champagne taste, PBR pockets). That, combined with the occasional intimidation of walking into high-end stores, has kept me from shopping in person as often as I’d like.
But my experience at the RC store on Crosby was delightful! RC truly hired a gem when they brought Gabby on board. She made me feel not only welcome but like I belonged in the space. Kind and thoughtful, she took the time to make a personal connection—something that feels like a lost art in retail these days.
Though the sizes I needed were out of stock (lesson learned: don’t wait too long when RC drops the perfect pants), I walked away from the store feeling great. And now that I know I’ll be met with warmth rather than exclusivity, I’ll definitely be back—this time, for my first in-store purchase!